Telp HSBC Call Center: Complete Guide and FAQs

Introduction: Welcome to our Telp HSBC Call Center Guide

Welcome, dear reader! Are you looking for information on how to reach HSBC customer service? Look no further! Our comprehensive guide has everything you need to know about Telp HSBC call center. In this article, we will provide you with all the necessary details, including how to reach the call center, what services they offer, and how to escalate any concerns.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. With offices in over 80 countries around the world, it’s one of the largest financial institutions globally.

HSBC’s customer service is easily accessible through its Telp HSBC call center. This call center provides various banking and financial services and is available 24/7. Let’s dive in and explore the Telp HSBC call center in detail.

What is Telp HSBC Call Center?

Telp HSBC call center is a customer service department of HSBC Bank that handles various customer queries related to banking and financial services. It is a dedicated call center that is open seven days a week, 24 hours a day, to provide assistance to customers who need help with their banking concerns.

The call center provides assistance in various languages, depending on the country from which you are calling, and offers a wide range of services that include personal banking, business banking, credit card services, and more.

How to Reach Telp HSBC Call Center?

If you want to contact Telp HSBC call center, there are several ways to do so. Here are the popular methods:

TRENDING 🔥  Forsa Call Center: Your Ultimate Partner in Customer Support Solutions

Table: Contact Options for Telp HSBC Call Center

Contact Method Contact Details Timings
Phone Banking From Indonesia: 1500 700 (local call)
From overseas: +62 21 2551 4777
24/7
Online Chat Available on the HSBC website 24/7
Email Available on the HSBC website 24/7
Twitter @HSBC_ID Monday to Friday
9 am – 5 pm
Facebook HSBCIndonesia 24/7

Services offered by Telp HSBC Call Center

Telp HSBC call center offers a wide range of banking and financial services to its customers. Here are some of the services offered:

1. Personal Banking Services

The call center provides assistance on matters related to personal banking, such as account information, balance inquiries, fund transfers, bill payments, and more.

2. Credit Card Services

The call center offers various services related to credit cards, including card activation, balance inquiries, payment inquiries, rewards program, and more.

3. Business and Corporate Banking Services

The call center provides assistance to HSBC’s corporate and business banking customers. This includes information on business account services, trade finance services, and other services related to business and corporate banking.

4. Wealth and Investment Management Services

The call center offers assistance with wealth and investment management services, such as investment advice, portfolio management, and more.

Frequently Asked Questions (FAQs)

1. What is the Telp HSBC Call Center number?

The Telp HSBC Call Center number is 1500 700 (local call) or +62 21 2551 4777 from overseas.

2. What are the operating hours of Telp HSBC Call Center?

The call center is open 24/7.

3. What services does Telp HSBC Call Center offer?

The call center offers various banking and financial services related to personal banking, business and corporate banking, credit card services, and wealth and investment management services.

TRENDING 🔥  Iqor Locations Call Center: A Comprehensive Guide on Their Global Footprint

4. Can I contact Telp HSBC Call Center through online chat?

Yes, you can contact the call center through online chat on the HSBC website.

5. Does Telp HSBC Call Center provide assistance in other languages?

Yes, they provide assistance in various languages depending on the location from which you are calling.

6. How can I escalate my concerns if I am not satisfied with the assistance provided by Telp HSBC Call Center?

You can escalate your concerns by filing a complaint with HSBC’s customer service department or visiting a local HSBC branch.

7. Can I access Telp HSBC Call Center from overseas?

Yes, you can access the call center by dialing +62 21 2551 4777 from overseas.

Conclusion: Take Action Today!

In conclusion, HSBC’s Telp Call Center is an essential resource for anyone who needs assistance with their banking and financial needs. They offer a wide range of services and are readily available 24/7. If you still have questions or need assistance, don’t hesitate to reach out to the call center or visit the HSBC website for more information.

Take action today and get in touch with Telp HSBC Call Center for all your banking and financial needs. HSBC is committed to providing excellent customer service and is always willing to go the extra mile to ensure your satisfaction.

Closing Statement: Disclaimer

The information provided in this article is for educational purposes only and should not be considered legal, financial, or professional advice. HSBC Bank is not responsible for any actions or decisions taken based on the information provided in this article. Please seek professional guidance before making any financial or legal decisions.

TRENDING 🔥  Catalyst 360 Call Center: Transforming Customer Service