Introduction
Welcome to our comprehensive guide on Bank Jatim Surabaya Call Center. We understand how important it is to have access to reliable and efficient banking services in today’s fast-paced world. That is why we have created this guide to help you gain a deeper understanding of Bank Jatim Surabaya’s call center, and how it can provide you with the best banking services.
As one of Indonesia’s leading banks, Bank Jatim Surabaya has made it their mission to provide outstanding services to their clients. With a network of branches and ATMs located throughout the country and a team of competent professionals, Bank Jatim Surabaya’s call center is a critical part of their service offerings. Whether you need assistance with banking transactions or have inquiries about their products, the call center is ready to help you.
In this guide, we will discuss everything you need to know about Bank Jatim Surabaya’s call center. From their services, products, and contact information, to frequently asked questions, we have all the information you need in one place. Let’s get started!
What is Bank Jatim Surabaya?
Bank Jatim Surabaya is a state-owned bank that provides a wide range of financial services such as savings and loans to individuals and businesses across Indonesia. Established in 1961, Bank Jatim Surabaya has grown to become one of the leading banks in the country with over 400 branches and 1000 ATMs located throughout Indonesia. The bank’s headquarters is located in Surabaya, East Java.
What is a Call Center?
A call center is an office designed to handle a large volume of incoming and outgoing calls from customers. Call centers are often used by businesses to provide customer service, telemarketing, and technical support services around the clock. In the case of Bank Jatim Surabaya, their call center is dedicated to providing their clients with banking services and support.
Why Choose Bank Jatim Surabaya’s Call Center?
Choosing Bank Jatim Surabaya’s call center means you will have access to a team of experienced and dedicated professionals who are ready to help you with any banking needs you may have. The call center operates 24/7, ensuring that you can access their services no matter what time of day or night. Additionally, Bank Jatim Surabaya’s call center has a reputation for providing fast, reliable, and efficient services, making them the go-to choice for many.
What Services Does the Call Center Offer?
The call center offers a wide range of services such as:
| Services | Description |
|---|---|
| Balance Inquiry | Check your account balance, transaction history, and other account details. |
| Bill Payment | Pay your bills securely and conveniently without leaving your home or office. |
| Product Inquiry | Get more information about Bank Jatim Surabaya’s products and services. |
| Account Opening | Open a new account from the comfort of your home or office. |
| Loan Application | Apply for a loan without having to visit a branch. |
| Card Activation | Activate your debit or credit card with ease. |
| Complaint Handling | File a complaint or resolve any issues you have with your account or banking transactions. |
How Can I Contact Bank Jatim Surabaya’s Call Center?
You can contact Bank Jatim Surabaya’s call center through the following channels:
- Phone: +62 800 155 5555
- Email: callcenter@bankjatim.co.id
- Live Chat: Available on their website (https://www.bankjatim.co.id/)
Bank Jatim Surabaya
About Bank Jatim Surabaya
Bank Jatim Surabaya is a state-owned bank that provides a wide range of financial services. Established in 1961, the bank has grown to become one of the leading banks in Indonesia with over 400 branches and 1000 ATMs located throughout the country. The bank’s headquarters is located in Surabaya, East Java. Bank Jatim Surabaya is known for its commitment to providing excellent services and products to its clients.
Products and Services
Bank Jatim Surabaya offers a wide range of products and services to meet the needs of their clients. Some of their products and services include:
- Deposit Products: Savings account, time deposit account, and deposit on call account.
- Credit Products: Consumer credit, housing credit, micro credit, and working capital credit.
- Electronic Banking: Mobile banking, internet banking, and SMS banking.
Corporate Social Responsibility
Bank Jatim Surabaya believes in giving back to the community and has an active corporate social responsibility program. The bank focuses on providing education and health care services to underprivileged communities in Indonesia. In addition, Bank Jatim Surabaya also supports local businesses and entrepreneurs through its microfinance program.
Why Choose Bank Jatim Surabaya?
Choosing Bank Jatim Surabaya means you will have access to a wide range of high-quality financial services and products. The bank has a reputation for delivering exceptional services and products, making them the preferred choice for many. Additionally, Bank Jatim Surabaya is committed to giving back to the community and supporting local businesses, making them a socially responsible bank.
Bank Jatim Surabaya’s Call Center FAQs
1. Can I open a bank account through the call center?
Yes, you can open a bank account through the call center. The call center agent will guide you through the process and provide you with all the information you need to open an account.
2. What are the contact details for the call center?
You can contact the call center through phone, email, or live chat. The contact details are as follows: Phone: +62 800 155 5555, Email: callcenter@bankjatim.co.id, Live Chat: Available on their website.
3. What services does the call center offer?
The call center offers a wide range of services such as balance inquiry, bill payment, product inquiry, account opening, loan application, card activation, and complaint handling.
4. What is Bank Jatim Surabaya’s corporate social responsibility program?
Bank Jatim Surabaya’s corporate social responsibility program focuses on providing education and health care services to underprivileged communities in Indonesia. The bank also supports local businesses and entrepreneurs through its microfinance program.
5. Does Bank Jatim Surabaya offer electronic banking services?
Yes, Bank Jatim Surabaya offers electronic banking services such as mobile banking, internet banking, and SMS banking.
6. What credit products does Bank Jatim Surabaya offer?
Bank Jatim Surabaya offers a range of credit products such as consumer credit, housing credit, micro credit, and working capital credit.
7. Can I file a complaint through the call center?
Yes, you can file a complaint or resolve any issues you have with your account or banking transactions through the call center.
8. What is Bank Jatim Surabaya’s reputation?
Bank Jatim Surabaya has a reputation for providing exceptional services and products. The bank is known for its commitment to delivering high-quality services and supporting local communities.
9. Does Bank Jatim Surabaya have ATMs?
Yes, Bank Jatim Surabaya has over 1000 ATMs located throughout Indonesia.
10. What is the bank’s mission?
Bank Jatim Surabaya’s mission is to provide their clients with the best banking services and products while remaining socially responsible and committed to giving back to the community.
11. Does Bank Jatim Surabaya offer savings accounts?
Yes, Bank Jatim Surabaya offers savings accounts as one of their deposit products.
12. What are the benefits of electronic banking?
Electronic banking provides convenience and flexibility to bank customers. With electronic banking, customers can access banking services and products from anywhere and at any time.
13. How can I activate my debit or credit card?
You can activate your debit or credit card through the call center. The call center agent will guide you through the process.
Conclusion
Bank Jatim Surabaya’s call center is an essential part of the bank’s service offerings. The call center provides a wide range of services such as balance inquiry, bill payment, product inquiry, account opening, loan application, card activation, and complaint handling. Additionally, Bank Jatim Surabaya offers a range of high-quality financial services and products to meet the needs of their clients. Their commitment to delivering exceptional services and supporting local communities makes them a standout bank in Indonesia. We hope this comprehensive guide has provided you with all the information you need to utilize Bank Jatim Surabaya’s call center effectively.
Take Action Now!
If you have any inquiries, feel free to contact Bank Jatim Surabaya’s call center through their phone, email, or live chat. Start enjoying high-quality banking services today!
Disclaimer
This article on Bank Jatim Surabaya call center is for informational purposes only. While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy or completeness of the information provided. Readers are advised to do their due diligence and research the services and information provided in this article before making any decisions or taking any action.