An Overview of Numericable Call Center
Greetings, dear reader! Are you in search of a reliable and top-notch call center service provider? Look no further than Numericable! Numericable is a French-based company that provides communication services such as cable television, internet, and fixed line telephony to both residential and business clients. The company has established itself as a major player in the telecommunications industry, with a mission to provide high-quality and affordable services to its clients.
Are you interested in learning more about Numericable’s call center services? In this article, we will discuss everything you need to know about Numericable call center services. From the company’s history and operations to their customer service and support, we’ve got you covered.
History of Numericable
Numericable was founded in 2007 and is headquartered in Paris, France. After several mergers and acquisitions, Numericable became a subsidiary of Altice Group in 2014. The company has since expanded its operations to Belgium and Luxembourg, becoming one of the largest telecommunication companies in Europe.
Operations of Numericable Call Center
Numericable call center provides customer support for all its services, from cable television to internet and fixed line telephony. The call center can be reached through various means, including phone, email, and social media platforms. The company offers both technical and non-technical support and has a team of experts to help solve any issues that customers may face.
Services Offered by Numericable Call Center
Numericable call center offers an array of services, including:
| Services | Description |
|---|---|
| Cable Television | Numericable offers a wide range of cable television packages to suit different needs and preferences. |
| Internet | Numericable provides high-speed internet services to both residential and business clients. |
| Fixed Line Telephony | Numericable offers fixed line telephony services to keep customers connected with their loved ones and business associates. |
Customer Service and Support
Numericable is committed to providing its customers with the best customer service and support. The company has a team of experts who are always available to help customers solve their issues. Customers can reach the Numericable call center through various means, including:
- Phone
- Social media platforms
Advantages of Using Numericable Call Center
Numericable call center offers several advantages, which include:
- 24/7 customer support
- Expert technical support
- Wide range of services
- Affordable pricing
Frequently Asked Questions (FAQs)
1. What are the services offered by Numericable call center?
Numericable call center offers cable television, internet, and fixed line telephony services.
2. How can I contact Numericable call center?
You can contact Numericable call center through phone, email, or social media platforms.
3. What are the advantages of using Numericable call center?
The advantages of using Numericable call center include 24/7 customer support, expert technical support, wide range of services, and affordable pricing.
4. Does Numericable call center offer technical support?
Yes, Numericable call center offers expert technical support to help customers solve any issues that they may face.
5. How long does it take to resolve an issue with Numericable call center?
The time taken to resolve an issue with Numericable call center depends on the complexity of the issue. However, the company’s team of experts works tirelessly to ensure that issues are resolved as soon as possible.
6. Does Numericable call center offer support in multiple languages?
Yes, Numericable call center offers support in multiple languages, including English, French, and Dutch.
7. Does Numericable call center offer customer support on weekends and holidays?
Yes, Numericable call center offers 24/7 customer support, including on weekends and holidays.
8. Is Numericable call center available outside France?
Yes, Numericable call center is available in Belgium and Luxembourg as well.
9. Can I track my service request status with Numericable call center?
Yes, you can track your service request status with Numericable call center through their website or by contacting the customer support team.
10. Does Numericable call center offer online assistance?
Yes, Numericable call center offers online assistance through various channels, including email and social media platforms.
11. How long does it take to set up a new service with Numericable call center?
The time taken to set up a new service with Numericable call center depends on the service being requested. However, the company works tirelessly to ensure that services are set up as soon as possible.
12. Is Numericable call center a reliable service provider?
Yes, Numericable call center is a reliable service provider.
13. How do I make payments for Numericable services?
You can make payments for Numericable services through various means, including online payment, bank transfer, or by visiting a Numericable outlet.
Conclusion
In conclusion, Numericable call center is a top-notch service provider that offers high-quality and affordable communication services to its clients in France, Belgium, and Luxembourg. The company’s commitment to providing excellent customer service and support sets it apart from its competitors. We hope that this article has provided you with all the information you need to make an informed decision about using Numericable call center services.
So why wait? Contact Numericable call center today and experience world-class communication services firsthand!
Closing Statement with Disclaimer
Disclaimer: The information contained in this article is for general information purposes only. While we strive to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the article or the information, products, services, or related graphics contained in the article for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Written by [Your Name], AI Language Model.