The Ultimate Guide for Kaiser Phone Number Call Center
Welcome to our comprehensive guide on Kaiser phone number call center! If you are finding it challenging to get in touch with Kaiser Permanente, you have come to the right place. In this article, we will provide you everything you need to know about Kaiser phone number call center, including the contact information, FAQs, and some useful tips.
About Kaiser Permanente
Kaiser Permanente is a renowned healthcare provider that offers medical services and insurance to millions of people across the United States. The company has been serving the community for over 70 years, with a network of more than 12 million members, 39 hospitals, and 700 medical offices.
In case you have any queries, concerns, or complaints regarding Kaiser’s services, you can reach out to their customer service representatives through various channels, including phone, email, chat, or social media. However, the most preferred and efficient way to get in touch with them is via phone.
Kaiser Phone Number Call Center: Contact Information
If you are looking for Kaiser phone number call center, here are the numbers you need to know:
| Department | Phone Number | Hours of Operation (in PST) |
|---|---|---|
| Member Services | 1-800-464-4000 | 24/7 |
| Appointment and Advice | 1-833-574-2273 | 24/7 |
| Pharmacy | 1-888-218-6245 | 24/7 |
| Technical Support | 1-877-767-2407 | 24/7 |
Frequently Asked Questions (FAQs)
1. How can I speak to a representative at Kaiser?
You can speak to a representative at Kaiser by calling their member services number at 1-800-464-4000.
2. What are the working hours of the Kaiser phone number call center?
The Kaiser phone number call center operates 24 hours a day, seven days a week.
3. Is there a different number to call for appointments and advice?
Yes, if you need an appointment or advice, you can call the appointment and advice line at 1-833-574-2273.
4. How can I refill my prescription?
You can refill your prescription by calling the pharmacy number at 1-888-218-6245.
5. Is there a technical support helpline?
Yes, if you are experiencing any technical issues, you can call the technical support helpline at 1-877-767-2407.
6. Can I contact Kaiser on social media?
Yes, you can contact Kaiser on social media platforms such as Facebook, Twitter, and Instagram.
7. How can I find a Kaiser Permanente facility?
You can find a Kaiser Permanente facility by visiting their website and using the “Find a Location” tool or by calling the member services number at 1-800-464-4000.
8. What is the best time to call Kaiser phone number call center?
The best time to call is usually during off-peak hours, such as early mornings or late evenings.
9. Can I email Kaiser’s customer service?
Yes, you can email Kaiser’s customer service by logging in to your account on their website and using the email option.
10. What if I am not a Kaiser member?
If you are not a Kaiser member, you can still contact their customer service by calling their general information line at 1-800-464-4000.
11. How can I check the status of my claim?
You can check the status of your claim by logging in to your Kaiser account online or by calling the member services number at 1-800-464-4000.
12. What if I need medical advice after hours?
If you need medical advice after hours, you can call the appointment and advice line at 1-833-574-2273.
13. Can I change my doctor online?
Yes, you can change your doctor online by logging in to your Kaiser account and using the “Change My Doctor” option.
Conclusion
We hope this comprehensive guide on Kaiser phone number call center has been helpful. Remember, if you ever need assistance or have any questions, Kaiser’s customer service is always available to help you. Do not hesitate to call them at any time.
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Disclaimer
The information provided in this article is for informational purposes only. We do not represent Kaiser Permanente, and this article is not sponsored, authorized, or endorsed by them. We advise you to contact Kaiser’s customer service directly for any specific inquiries or concerns.