Wachovia Roanoke VA Call Center: Everything You Need to Know

Get the Inside Scoop on Wachovia Roanoke VA Call Center

Greetings, dear reader! Are you one of the many people curious about Wachovia Roanoke VA call center? Look no further than this informative article to satisfy your curiosity. In this article, we will delve deep into the workings of the Wachovia Roanoke VA call center, its history, what it does, and how it serves its customers.

πŸ“ Introduction: What is Wachovia Roanoke VA Call Center?

Wachovia Roanoke VA call center is a customer service center located in Roanoke, Virginia, USA. It is a subsidiary of Wells Fargo, which acquired Wachovia in 2008. The call center is tasked with providing support and assistance to Wachovia customers across the United States. The center employs hundreds of customer service representatives who handle dozens of calls daily.

Since its inception, Wachovia Roanoke VA call center has been dedicated to providing excellent customer service to all its clients. The center is manned by highly trained and knowledgeable representatives who are available to assist customers with their banking needs.

Are you curious about the history of Wachovia Roanoke VA call center? Let’s take a closer look.

πŸ“œ History of Wachovia Roanoke VA Call Center

Wachovia Roanoke VA call center was established in 1996. It was initially created to provide customer service to Wachovia customers in the southeastern region of the United States. Over time, the center grew in size, and its services expanded to cater to customers nationwide.

Following the acquisition of Wachovia by Wells Fargo in 2008, the center became a subsidiary of Wells Fargo. Since then, it has continued to provide outstanding customer service and support to Wells Fargo customers across the country.

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🏬 Wachovia Roanoke VA Call Center Location

Wachovia Roanoke VA call center is located at 7711 Plantation Rd, Roanoke, VA 24019, USA.

πŸ“ž Contacting Wachovia Roanoke VA Call Center

There are different ways to contact Wachovia Roanoke VA call center. Customers can call the center’s toll-free number, visit the center’s website, or send an email. The toll-free number for Wachovia Roanoke VA call center is 1-800-935-9935.

πŸ‘ Services Offered by Wachovia Roanoke VA Call Center

Wachovia Roanoke VA call center offers a wide range of services to its customers. These services include but are not limited to:

Service Description
Account inquiries Helps customers with general account inquiries, such as balance checks, account history, etc.
Transaction assistance Assists customers with transactions such as fund transfers, bill payments, etc.
Loan and credit card applications Helps customers with loan and credit card applications.
Technical support Provides technical support to customers for issues related to online banking, mobile banking, etc.

πŸ’¬ FAQs about Wachovia Roanoke VA Call Center

1. What is Wachovia Roanoke VA call center?

Wachovia Roanoke VA call center is a customer service center located in Roanoke, Virginia, USA. It is a subsidiary of Wells Fargo, which acquired Wachovia in 2008.

2. What services does Wachovia Roanoke VA call center offer?

Wachovia Roanoke VA call center offers a wide range of services to its customers. These services include account inquiries, transaction assistance, loan and credit card applications, and technical support.

3. How can I contact Wachovia Roanoke VA call center?

Customers can contact Wachovia Roanoke VA call center by calling the center’s toll-free number, visiting the center’s website, or sending an email.

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4. What is the toll-free number for Wachovia Roanoke VA call center?

The toll-free number for Wachovia Roanoke VA call center is 1-800-935-9935.

5. What is the location of Wachovia Roanoke VA call center?

Wachovia Roanoke VA call center is located at 7711 Plantation Rd, Roanoke, VA 24019, USA.

6. When was Wachovia Roanoke VA call center established?

Wachovia Roanoke VA call center was established in 1996.

7. Who owns Wachovia Roanoke VA call center?

Wachovia Roanoke VA call center is a subsidiary of Wells Fargo.

8. What is the working schedule of Wachovia Roanoke VA call center?

Wachovia Roanoke VA call center operates 24/7 and 365 days a year.

9. How many customer service representatives work at Wachovia Roanoke VA call center?

Wachovia Roanoke VA call center employs hundreds of customer service representatives.

10. What is the mission of Wachovia Roanoke VA call center?

The mission of Wachovia Roanoke VA call center is to provide excellent customer service to all its clients.

11. What is the role of Wachovia Roanoke VA call center within Wells Fargo?

Wachovia Roanoke VA call center is responsible for providing customer service and support to Wells Fargo customers across the United States.

12. What languages does Wachovia Roanoke VA call center provide support for?

Wachovia Roanoke VA call center provides support in English and Spanish.

13. What are the qualifications of a Wachovia Roanoke VA call center customer service representative?

A Wachovia Roanoke VA call center customer service representative should have a high school diploma or GED, excellent communication and problem-solving skills, and previous experience in customer service or a related field.

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βœ… Conclusion: Take Action Today

In conclusion, Wachovia Roanoke VA call center is a customer service center that provides support and assistance to Wachovia and Wells Fargo customers across the United States. It is a subsidiary of Wells Fargo and has been dedicated to providing excellent customer service since its inception in 1996.

We hope you found this article helpful and informative. If you have any questions or concerns, please don’t hesitate to contact Wachovia Roanoke VA call center. Remember, excellent customer service is just a phone call away!

DISCLAIMER

This article is not an official publication of Wachovia or Wells Fargo. The information presented in this article is for informational purposes only and should not be taken as official statements from the company. We do not claim to represent Wachovia or Wells Fargo and cannot be held liable for any misinformation or inaccuracies presented in this article.