US Visa Delhi Call Center: Everything You Need to Know

Introduction

Welcome to our comprehensive guide to the US Visa Delhi Call Center. This article intends to provide you with all the necessary information regarding the US visa call center in Delhi, India. Whether you are traveling to the United States for business or leisure, this guide will help you understand the visa application process and how to contact and communicate with the US Visa Delhi Call Center.

Applying for a US visa can be a daunting and stressful process, but with the right information at your disposal, it can become a seamless experience. The US visa call center in Delhi is a vital resource that can assist you in this process. Let’s dive in!

What is the US Visa Delhi Call Center?

The US Visa Delhi Call Center is an outsourcing service provided by the US government to assist visa applicants in India. It is operated by Teleperformance, which is a global company that specializes in customer service outsourcing.

The US Visa Delhi Call Center provides various services that help applicants with the visa application process. These services include answering applicant inquiries, providing general information about visas, scheduling visa appointments, accepting visa application fees, and arranging document pick-up and delivery.

Why was the US Visa Delhi Call Center established?

The US Visa Delhi Call Center was established as part of the US government’s efforts to streamline the visa application process and improve customer service for Indian visa applicants. Before the establishment of the call center, visa applicants had to go through a lengthy and often frustrating process to apply for a US visa at the US embassy or consulate. The call center has made it easier for applicants to get information and assistance, and it has also helped to reduce waiting times at the embassy or consulate.

How to Contact the US Visa Delhi Call Center?

The US Visa Delhi Call Center can be reached through various means. Applicants can call the call center directly, send an email, or use the online chat feature available on the US Visa Information and Appointment Services website. Using the online chat feature is the quickest way to get in touch with the call center as it offers real-time assistance.

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US Visa Delhi Call Center Contact Information:

Method Contact Information
Phone +91-120-4844644 or +91-40-46258222
Email support-india@ustraveldocs.com
Online Chat https://www.ustraveldocs.com/in/in-main-contactus.asp

What are the Working Hours of the US Visa Delhi Call Center?

The US Visa Delhi Call Center is open from Monday to Friday, except on Indian and US holidays. The call center operations start at 8:00 am and end at 8:00 pm (Indian Standard Time), except on US holidays. Below is a table of the call center working hours:

Days Working Hours
Monday – Friday 8:00 am – 8:00 pm IST
Indian and US Holidays Closed

What are the Services Provided by the US Visa Delhi Call Center?

The US Visa Delhi Call Center provides various services to visa applicants, which include:

  • General information about visas
  • Assistance with completing visa applications
  • Scheduling visa appointments
  • Accepting visa application fees
  • Assisting with document pick-up and delivery
  • Providing information about passport delivery
  • Answering other visa-related inquiries

How to Schedule an Appointment at the US Embassy or Consulate?

To schedule an appointment at the US embassy or consulate, applicants can either call the US Visa Delhi Call Center or use the online appointment system. The call center agents can help schedule an appointment over the phone, whereas the online system allows applicants to schedule the appointment themselves. To schedule an appointment online, follow these steps:

  1. Visit the US Visa Information and Appointment Services website
  2. Select the location where the appointment needs to be scheduled
  3. Select the visa category
  4. Enter the required information
  5. Select the appropriate appointment date and time
  6. Pay the visa application fee
  7. Print the appointment confirmation page

What are the Frequently Asked Questions about the US Visa Delhi Call Center?

Here are some FAQs that applicants usually have about the US Visa Delhi Call Center:

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1. What is the US Visa Information and Appointment Services website?

The US Visa Information and Appointment Services website is an official website that provides information about US visas and allows applicants to schedule visa appointments and pay visa application fees.

2. What are the requirements for scheduling an appointment at the US embassy or consulate?

Applicants need a valid passport and a visa fee payment receipt to schedule an appointment at the embassy or consulate.

3. How long does it take to get a US visa?

The visa processing time varies depending on the visa category and the individual circumstances of the applicant. It can take anywhere from a few days to several weeks or even months.

4. Can I reschedule my visa appointment?

Yes, applicants can reschedule their visa appointment by logging into their account on the US Visa Information and Appointment Services website or by contacting the US Visa Delhi Call Center.

5. Can I cancel my visa appointment?

Yes, applicants can cancel their visa appointment by logging into their account on the US Visa Information and Appointment Services website or by contacting the US Visa Delhi Call Center.

6. Can I apply for a US visa without using the US Visa Delhi Call Center?

No, all visa applications in India must be made through the US Visa Information and Appointment Services website or by contacting the US Visa Delhi Call Center.

7. What is the best way to get in touch with the US Visa Delhi Call Center?

The best way to get in touch with the call center is through the online chat feature available on the US Visa Information and Appointment Services website.

8. Can I pay the visa application fee at the embassy or consulate?

No, all visa application fees must be paid online through the US Visa Information and Appointment Services website or by contacting the US Visa Delhi Call Center.

9. What documents do I need to bring to my visa interview?

Applicants should bring the following documents to their visa interview:

  • A valid passport
  • The visa fee payment receipt
  • The DS-160 confirmation page
  • The appointment confirmation page
  • Any supporting documents required for the visa category
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10. Can I bring my mobile phone to the visa interview?

No, mobile phones are not allowed inside the embassy or consulate. Applicants should leave their mobile phones at home or in their car.

11. What happens if my visa application is denied?

If your visa application is denied, you will receive a letter explaining the reason for the denial. In some cases, you may be able to appeal the decision.

12. How can I track the status of my visa application?

Applicants can track the status of their visa application by logging into their account on the US Visa Information and Appointment Services website.

13. How long is a US visa valid?

The validity of a US visa depends on the visa category and the individual circumstances of the applicant. Some visas are valid for a few months, while others are valid for several years.

Conclusion

The US Visa Delhi Call Center is an excellent resource for visa applicants in India. It provides various services that help make the visa application process more accessible and efficient. If you are planning to apply for a US visa, we strongly recommend that you use the call center’s services to ensure a smooth process.

Remember to adhere to the visa application requirements, submit all required documents, and prepare well for your visa interview. We hope this guide has provided you with all the necessary information about the US Visa Delhi Call Center. Good luck with your visa application!

Disclaimer

The information provided in this article is for general informational purposes only and does not constitute legal advice. We make no representation or warranty, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information contained in this article. Any reliance you place on such information is therefore strictly at your own risk.