Call Center Review: TSI Philippines

The Best Outsourcing Solution for Your Business

Greetings to all business owners and entrepreneurs! Are you looking for a reliable and efficient outsourcing solution? Look no further because TSI Philippines call center is here to help you out. With years of experience in the industry, TSI Philippines is one of the top outsourcing companies in the country, providing top-notch customer service and back-office support to clients from all over the world.

What is TSI Philippines Call Center?

TSI Philippines is a leading provider of outsourcing solutions, with a specialization in customer service and back-office support. Located in the bustling city of Manila, TSI Philippines has a team of highly skilled professionals who are trained to deliver exceptional customer service to clients across various industries, including healthcare, finance, telecommunications, e-commerce, and more.

Why Choose TSI Philippines?

Choosing TSI Philippines as your outsourcing partner has several advantages. With TSI Philippines, you can benefit from:

Advantage Description
Cost Savings Outsourcing to TSI Philippines can help you save up to 70% on labor costs, allowing you to allocate more resources to other core areas of your business.
24/7 Support TSI Philippines operates 24/7, ensuring that your business never misses a beat. Whether you need assistance during peak or off-peak hours, TSI Philippines has got you covered.
Highly Skilled Agents TSI Philippines has a team of highly skilled agents who are trained to provide exceptional customer service. With TSI Philippines, you can expect to receive top-notch support from agents who are knowledgeable, professional, and courteous.
Flexible Solutions At TSI Philippines, we understand that each business has unique needs. That’s why we offer flexible solutions that can be customized to suit your specific requirements.
State-of-the-Art Technology TSI Philippines uses state-of-the-art technology to ensure that all interactions are recorded, monitored, and analyzed for quality control purposes. Using the latest software and hardware, we can provide seamless and efficient support to your customers.
Risk Mitigation Outsourcing to TSI Philippines can help you mitigate risks associated with hiring and managing employees. With TSI Philippines, you can rest assured that all agents are fully vetted and trained, reducing the risk of fraud, theft, and other issues.
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What Services Does TSI Philippines Offer?

TSI Philippines offers a wide range of outsourcing services, including:

Customer Service

Our customer service agents are trained to handle all types of customer interactions, including inquiries, complaints, and support requests. With TSI Philippines, you can be sure that your customers will receive prompt and courteous assistance, resulting in increased satisfaction and loyalty.

Technical Support

Our technical support agents are experts in their respective fields, providing assistance for software, hardware, and other technical issues. Whether your customers need help with installation, configuration, or troubleshooting, TSI Philippines has the knowledge and expertise to deliver exceptional support.

Back-Office Support

Our back-office support services include data entry, transcription, bookkeeping, and other administrative tasks. With TSI Philippines handling these tasks, you can focus on growing your business and achieving your goals.

Sales and Marketing

TSI Philippines can also provide sales and marketing services, including lead generation, telemarketing, and customer retention. Our agents are trained to promote your products and services, resulting in increased revenue and profitability.

E-commerce Support

Our e-commerce support services include order processing, inventory management, and customer support for online businesses. With TSI Philippines handling these tasks, you can focus on growing your online business and providing exceptional customer experiences.


How much does TSI Philippines charge for its services?

TSI Philippines charges competitive rates for its services, based on the specific needs of your business. Contact us today for a customized quote.

What industries does TSI Philippines serve?

TSI Philippines serves clients from various industries, including healthcare, finance, telecommunications, e-commerce, and more.

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Is TSI Philippines compliant with data privacy laws?

Yes, TSI Philippines is fully compliant with data privacy laws and regulations. We take data privacy and security seriously, implementing strict measures to ensure that all data is protected.

What languages can TSI Philippines agents speak?

TSI Philippines agents are fluent in English and Filipino. We also have agents who are proficient in other languages, including Spanish and Mandarin.

What is TSI Philippines’ response time for customer inquiries?

TSI Philippines guarantees a fast response time for customer inquiries, typically within 24 hours or less.

Does TSI Philippines provide training for its agents?

Yes, TSI Philippines provides extensive training for its agents, ensuring that they are fully equipped to handle all types of customer interactions.

What is TSI Philippines’ quality control process?

TSI Philippines has a rigorous quality control process that involves recording, monitoring, and analyzing all customer interactions. This ensures that all agents are delivering exceptional service and adhering to your specific requirements.

How does TSI Philippines ensure that data is protected?

TSI Philippines implements strict measures to ensure that all data is protected, including encryption, firewalls, and access controls. We also adhere to strict data privacy laws and regulations.

Is TSI Philippines available 24/7?

Yes, TSI Philippines operates 24/7, ensuring that your business never misses a beat.

What types of payment methods does TSI Philippines accept?

TSI Philippines accepts various payment methods, including credit card, PayPal, and wire transfer. Contact us today for more information on payment options.

What is TSI Philippines’ cancellation policy?

TSI Philippines has a flexible cancellation policy that is based on your specific needs. Contact us today to learn more about our cancellation policy.

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Can TSI Philippines provide references from satisfied clients?

Yes, TSI Philippines can provide references from satisfied clients who have benefited from our outsourcing services.


Partnering with TSI Philippines can help you achieve greater efficiency, cost savings, and customer satisfaction. With our team of highly skilled agents, state-of-the-art technology, and flexible solutions, TSI Philippines is your go-to outsourcing solution. Contact us today to learn more about how we can help your business succeed.

Thank you for reading our article! We hope you found this informative and useful. If you have any questions or would like to learn more about TSI Philippines call center, please don’t hesitate to contact us. We look forward to hearing from you!


The information provided in this article is for general informational purposes only. TSI Philippines makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information contained herein. Any reliance you place on such information is therefore strictly at your own risk.