Telkom Bandung Call Center: Everything You Need to Know

📞Why You Should Contact Telkom Bandung Call Center?

Whether you need assistance with your home internet or mobile service, a billing inquiry or technical support, Telkom Bandung Call Center has got you covered. As one of the largest telecommunication providers in Indonesia, Telkom Bandung offers a wide range of products and services to serve their customers. In case you encounter any problems with their service, their customer support team is always ready to assist you.

🏢Introduction to Telkom Bandung

Telkom Bandung is a subsidiary of Telkom Indonesia, a state-owned enterprise that provides a comprehensive range of telecommunication services across Indonesia. The company was founded in 1856 and has grown to become the largest telecommunication and network service provider in the country.

Telkom Bandung’s products and services include internet and data, mobile phone services, cloud services, digital and technology platforms, and more. With their vision of becoming the leading digital telecommunication company in Indonesia, Telkom Bandung is committed to delivering innovative and high-quality services to their customers.

📊Telkom Bandung Company Information

Company Name Telkom Bandung
Parent Company Telkom Indonesia
Founded 1856
Headquarters Bandung, Indonesia
Products and Services Internet and data, mobile phone services, cloud services, digital and technology platforms
Website www.telkom.co.id

📞Telkom Bandung Call Center Information

How to Contact Telkom Bandung Call Center?

You can contact Telkom Bandung Call Center through the following channels:

  • Call Center: 147
  • WhatsApp: +62 811 4111 147
  • Email: care@telkom.co.id
  • Social Media: Facebook, Twitter, Instagram

What Services can You Get through Telkom Bandung Call Center?

Telkom Bandung Call Center provides support for the following services:

  • Internet and data
  • Mobile phone services
  • Billing inquiries
  • Technical support
  • Complaints and feedback
  • Product and service information
  • And more

What are the Operating Hours of Telkom Bandung Call Center?

Telkom Bandung Call Center is available 24 hours a day, seven days a week.

How Can You Check Your Telkom Billing Information?

You can check your Telkom billing information through the following channels:

  • MyTelkom App
  • Telkom website
  • Telkom Bandung Call Center
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What Should You Do if There is a Problem with Your Telkom Service?

If you encounter any problems with your Telkom service, you can contact Telkom Bandung Call Center for assistance. They will help you troubleshoot the problem and provide a solution or escalate it to the appropriate department for further assistance.

How Can You Access Telkom Bandung’s Self-Service Portal?

You can access Telkom Bandung’s self-service portal through the following channels:

  • MyTelkom App
  • Telkom website

What is MyTelkom App?

MyTelkom App is a mobile application that allows Telkom customers to manage their account and access the company’s services through their phone. The app is available for download on Google Play Store and Apple App Store.

What Should You Do if You Forget Your Telkom Password?

If you forget your Telkom password, you can reset it through the following channels:

  • Telkom website
  • MyTelkom App
  • Telkom Bandung Call Center

What Should You Do if You Want to Upgrade Your Telkom Service Plan?

If you want to upgrade your Telkom service plan, you can contact Telkom Bandung Call Center for assistance. They will provide you with information on the available plans and help you choose the best one for your needs.

What Payment Options are Available for Telkom Customers?

Telkom customers can pay their bills through the following channels:

  • Bank transfer
  • ATM
  • Telkom outlets
  • MyTelkom App
  • Telkom website

What Should You Do if You Want to Cancel Your Telkom Service?

If you want to cancel your Telkom service, you can contact Telkom Bandung Call Center for assistance. They will guide you through the cancellation process and provide you with the necessary information.

What Should You Do if You Want to Give Feedback or Complaints?

If you want to give feedback or complaints, you can contact Telkom Bandung Call Center through the following channels:

  • Call Center: 147
  • WhatsApp: +62 811 4111 147
  • Email: care@telkom.co.id
  • Social Media: Facebook, Twitter, Instagram
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🔍Frequently Asked Questions (FAQs)

What is Telkom Bandung?

Telkom Bandung is a subsidiary of Telkom Indonesia, a state-owned enterprise that provides a comprehensive range of telecommunication services across Indonesia.

What services does Telkom Bandung offer?

Telkom Bandung offers internet and data, mobile phone services, cloud services, digital and technology platforms, and more.

How can I contact Telkom Bandung Call Center?

You can contact Telkom Bandung Call Center through call, WhatsApp, email, and social media.

What should I do if I encounter a problem with my Telkom service?

Contact Telkom Bandung Call Center for assistance. They will help you troubleshoot the problem and provide a solution.

What is MyTelkom App?

MyTelkom App is a mobile application that allows Telkom customers to manage their account and access the company’s services through their phone.

What payment options are available for Telkom customers?

Telkom customers can pay their bills through bank transfer, ATM, Telkom outlets, MyTelkom App, and Telkom website.

How can I cancel my Telkom service?

Contact Telkom Bandung Call Center for assistance. They will guide you through the cancellation process.

What should I do if I want to give feedback or complaints?

Contact Telkom Bandung Call Center through call, WhatsApp, email, and social media.

What is the operating hours of Telkom Bandung Call Center?

Telkom Bandung Call Center is available 24 hours a day, seven days a week.

What should I do if I forget my Telkom password?

Reset your Telkom password through Telkom website, MyTelkom App, or Telkom Bandung Call Center.

How can I access Telkom Bandung’s self-service portal?

Access Telkom Bandung’s self-service portal through MyTelkom App or Telkom website.

What should I do if I want to upgrade my Telkom service plan?

Contact Telkom Bandung Call Center for assistance. They will provide you with information on the available plans and help you choose the best one for your needs.

What services can I get through Telkom Bandung Call Center?

You can get support for internet and data, mobile phone services, billing inquiries, technical support, complaints and feedback, product and service information, and more.

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What should I do if there is a problem with my Telkom billing information?

Check your Telkom billing information through MyTelkom App, Telkom website, or Telkom Bandung Call Center.

What is the vision of Telkom Bandung?

Telkom Bandung’s vision is to become the leading digital telecommunication company in Indonesia.

📝Conclusion

Telkom Bandung Call Center is dedicated to providing high-quality services and support to their customers. From internet and data to mobile phone services, Telkom Bandung offers a comprehensive range of products to serve their customers’ needs. With their commitment to innovation and excellence, Telkom Bandung is poised to become the leading digital telecommunication company in Indonesia.

If you have any inquiries or problems with your Telkom service, don’t hesitate to contact Telkom Bandung Call Center. They are available 24/7 to assist you and provide the necessary support. Take advantage of their self-service portal and MyTelkom App to manage your account and access the company’s services through your phone.

📢Disclaimer

The information provided in this article is for general reference purposes only. We strive to ensure that the information provided is accurate and up-to-date, but we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the article or the information, products, services, or related graphics contained in the article for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this article.