Telekom Job Call Center: An In-Depth Guide

📣 Attention Job Seekers! Get ready to discover everything you need to know about Telekom job call center opportunities!

Are you looking for an exciting career that allows you to help people and work for a market leader? Well, look no further than Telekom’s call center jobs! In this article, we’ll provide you with a comprehensive guide on what it takes to land a job in Telekom’s call center, what the job entails, the benefits, and the reasons why this could be the job for you. Let’s dive in!

🤔 What is a Telekom Job Call Center?

Telekom Malaysia (TM) is the leading telecommunications provider in Malaysia, offering a range of services, including fixed-line, mobile, broadband, and data services. The Telekom job call center is a customer service center owned by Telekom Malaysia that assists customers with any inquiries they have regarding Telekom products and services. The call center is responsible for handling customer inquiries, complaints, and technical support.

👀 What are the Requirements for Telekom Job Call Center?

1. Education and Qualifications

To be eligible for the Telekom job call center, you must possess a minimum of a diploma or degree in any field. You also need to have excellent communication skills, fluency in English and Bahasa Malaysia, as well as computer proficiency. If you have any certifications in customer service or related fields, it would be an added advantage.

2. Experience

Telekom job call centers are open to both experienced professionals and fresh graduates. However, those with prior experience in customer service, sales, or related fields may have an added advantage during the recruitment process.

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3. Personal Qualities

In addition to education and experience, some personal qualities are essential for this job. Telekom Malaysia is looking for candidates with excellent communication skills, problem-solving abilities, patience, and a positive attitude. You must also have a passion for delivering exceptional customer service.

4. Age Requirement

Applicants must be 21 years old and above to be eligible to apply for the job.

🤑 What are the Benefits of Working in Telekom Job Call Center?

1. Attractive Salary and Bonuses

The Telekom job call center offers an attractive salary package that includes bonuses and incentives. Additionally, there is a possibility of career advancement within the company.

2. Flexible Working Hours

Telekom Malaysia is committed to helping its employees maintain a work-life balance. As such, they offer flexible work hours that allow employees to work according to their preferred schedule.

3. Comprehensive Benefits

Telekom Malaysia provides its employees with comprehensive benefits, including medical coverage, dental coverage, and insurance. Additionally, the company offers leave benefits, such as paid time off and sick leave.

4. Personal and Professional Development

Working with Telekom Malaysia means that you’ll have access to training and development programs that will help you grow professionally and personally. The company invests in its employees and provides them with opportunities to learn new skills and technologies.

🕵️‍♀️ How to Apply for Telekom Job Call Center?

1. Browse Telekom Malaysia Career Website

The first step is to visit Telekom Malaysia’s career website and browse through the available job vacancies. You can find the job vacancies under the “career” section.

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2. Search for Telekom Job Call Center Opportunities

Once you’ve browsed through the job vacancies, you can search for Telekom job call center opportunities by filtering your search according to your preferences.

3. Submit Your Application

After you’ve found the job vacancy that meets your qualifications, you can submit your application online. The application process will include submitting a resume and a cover letter.

4. Prepare for Interview

If your application is successful, you’ll be invited for an interview. You need to prepare for the interview by researching the company and the job requirements.

📊 Salary Ranges in Telekom Job Call Center

According to PayScale, the average salary for a call center agent in Malaysia is RM22,127 per year. However, the salary range for Telekom job call center may differ depending on your education level, experience, and expertise.

📝 Telekom Job Call Center Frequently Asked Questions

Questions

Answers

1. What are the requirements for a Telekom job call center employment?

As mentioned above, applicants must possess a minimum of a diploma or degree in any field, fluency in English and Bahasa Malaysia, and computer proficiency.

2. What qualifications are necessary for Telekom job call center?

Excellent communication skills, problem-solving abilities, patience, and a positive attitude are some of the qualities required.

3. What are the benefits of working in Telekom job call center?

Attractive salary and bonuses, flexible working hours, comprehensive benefits, and personal and professional development opportunities are some of the benefits.

4. How can I apply for Telekom job call center?

You can browse Telekom Malaysia’s website, search for available job vacancies, and submit your application online.

5. What is the salary range for Telekom job call center?

The salary range for Telekom job call center may differ depending on your education level, experience, and expertise.

6. How can I prepare for the Telekom job call center interview?

You can prepare for the interview by researching the company and the job requirements.

7. Is there room for career advancement in Telekom job call center?

Yes, there is a possibility of career advancement within the company. Telekom Malaysia invests in its employees and provides them with opportunities to learn new skills and technologies.

🎯 Conclusion

In conclusion, working in Telekom’s job call center can be an exciting career opportunity for anyone looking to work in a customer-centric environment. It offers competitive pay, flexible working hours, comprehensive benefits, and opportunities for personal and professional development. However, to land a job, you need to meet the education and experience requirements, possess excellent communication skills, and have a positive attitude towards customer service. Apply today and be on your way to a fulfilling career!

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🔥 Disclaimer

While we strive to provide accurate information, we cannot guarantee that all information in this article is correct or up-to-date. We advise readers to double-check the information provided here with verified sources, such as Telekom Malaysia’s official website. This article does not constitute professional advice, and we are not liable for any damages or losses that may arise from following the information provided here.