Introduction
Welcome to our article about the booming call center industry in Tarlac! The Philippines has been known for its competitive outsourcing industry, and Tarlac City, located in the Central Luzon region, is no exception. In this article, we will explore the call center industry in Tarlac, discussing its history, current state, and future prospects. We will also provide you with valuable information about this vibrant city and how it continues to attract investors and businesses worldwide.
💡 Did you know that the call center industry in the Philippines is projected to generate $25 billion in revenues by 2022?
In the following paragraphs, we’ll delve deeper into what makes Tarlac a prime destination for those in the call center industry.
The History of the Call Center Industry in Tarlac
Tarlac was one of the first provinces in the Philippines to venture into the outsourcing industry, with the call center industry taking root in the early 2000s. The city’s strategic location and the availability of educated, trainable workforce made it an attractive option for business owners and investors interested in the industry. Since then, the call center industry has continued to grow, with more and more companies choosing Tarlac as their preferred location.
💡 Did you know that the Philippines is now the second-largest BPO destination in the world, after India?
In the following paragraphs, we’ll discuss the reasons why the call center industry in Tarlac has continued to thrive and expand.
Why Choose Tarlac for Your Call Center Business?
| Reason | Description |
|---|---|
| Cost-effective labor | Tarlac’s cost of living is lower compared to other major cities in the Philippines, making it an attractive option for businesses looking for cost-effective labor. |
| Skilled and Educated Workforce | Tarlac has a large pool of highly skilled workers, with many of them holding college degrees and other relevant certifications. |
| Strategic location | Tarlac is located in the Central Luzon region, which is a prime location for businesses looking to expand their operations in the Asia-Pacific region. |
| Infrastructure | Tarlac has reliable telecommunications, electricity, and transportation infrastructure, making it easier for businesses to operate. |
| Government Support | The government of Tarlac provides tax incentives, technical assistance, and other forms of support to businesses that choose to locate in Tarlac. |
💡 Did you know that the call center industry is one of the largest employers in the Philippines, providing over 1 million jobs?
The Current State of the Call Center Industry in Tarlac
As of 2021, the call center industry in Tarlac has continued to grow and expand, with more companies setting up their operations in the city. The industry provides employment opportunities to thousands of Tarlac residents, making it a significant contributor to the province’s economy. The local government has continued to show its support for the industry, with various initiatives aimed at encouraging more businesses to set up shop in Tarlac.
💡 Did you know that the Philippines’ outsourcing industry grew by 7.1% in 2019, generating $26.3 billion in revenues?
The Future of the Call Center Industry in Tarlac
The future of the call center industry in Tarlac looks bright, with the Philippine government and local authorities implementing policies and programs that promote growth and development in the industry. Experts predict that the industry will continue to grow in the coming years, generating even more employment opportunities and contributing significantly to the Philippine economy. With the city’s strategic location, skilled workforce, and supportive government, Tarlac is poised to remain a top destination for businesses in the call center industry.
Frequently Asked Questions
1. What is a call center?
A call center is a facility used for making or receiving a large volume of telephone calls from customers. Call centers are usually used for customer service, telemarketing, and technical support.
2. What is the difference between an inbound and outbound call center?
Inbound call centers receive calls from customers, while outbound call centers make calls to customers for telemarketing or other purposes.
3. How is Tarlac’s cost of living compared to other major cities in the Philippines?
Tarlac’s cost of living is lower compared to other major cities in the Philippines, making it an attractive option for businesses looking for cost-effective labor.
4. What kind of tax incentives does the government of Tarlac provide to businesses?
The government of Tarlac provides various tax incentives to businesses, including income tax holidays, import duty exemptions, and tax credits for research and development expenses.
5. Is Tarlac’s workforce highly skilled?
Yes, Tarlac has a large pool of highly skilled workers, with many of them holding college degrees and other relevant certifications.
6. What kind of infrastructure does Tarlac have?
Tarlac has reliable telecommunications, electricity, and transportation infrastructure.
7. Does the government of Tarlac provide technical assistance to businesses?
Yes, the government of Tarlac provides technical assistance to businesses, including assistance with regulatory compliance, market research, and technology transfer.
8. How does Tarlac compare to other cities in the Philippines in terms of business competitiveness?
Tarlac is ranked highly in terms of business competitiveness, with a favorable business environment and access to skilled labor.
9. What kind of businesses have set up their operations in Tarlac?
Many businesses in the outsourcing industry have set up their operations in Tarlac, including call centers, IT companies, and medical transcription services.
10. How has the call center industry in Tarlac contributed to the local economy?
The call center industry in Tarlac has provided employment opportunities to thousands of Tarlac residents, making it a significant contributor to the province’s economy.
11. How has the Philippine government supported the call center industry?
The Philippine government has implemented policies and programs that promote growth and development in the call center industry, including tax incentives, infrastructure development, and skills training programs.
12. What are the future prospects of the call center industry in Tarlac?
The future of the call center industry in Tarlac looks bright, with experts predicting continued growth and development in the coming years.
13. How can I invest in the call center industry in Tarlac?
You can invest in the call center industry in Tarlac by setting up your own call center business or investing in existing call center companies operating in Tarlac.
Conclusion
Tarlac’s call center industry has been steadily growing, thanks to its many advantages, including its cost-effective labor, skilled workforce, strategic location, infrastructure, and government support. The industry has provided thousands of employment opportunities to Tarlac residents, contributing significantly to the province’s economy. With a bright future ahead, Tarlac’s call center industry is poised to remain a top destination for businesses in the outsourcing industry.
We hope you found this article informative and useful in your quest to learn more about the call center industry in Tarlac. If you’re interested in investing in the industry, we encourage you to explore the many opportunities available in this vibrant and dynamic city.
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