Suzuki Indomobil Call Center: Providing Quality Customer Service

An Introduction to Suzuki Indomobil Call Center

Welcome to our comprehensive guide on the Suzuki Indomobil Call Center! Whether you’re a Suzuki car owner or a potential buyer, you’re bound to have questions about the brand, its vehicles, and customer service. That’s where the Suzuki Indomobil Call Center comes in – to provide quality customer service and support to anyone who needs it.

In this article, we’ll dive into everything you need to know about the Suzuki Indomobil Call Center, from its history and services to frequently asked questions and how to contact them. So sit back, relax, and let’s get started!

History of Suzuki Indomobil Call Center

Suzuki is a Japanese multinational corporation that specializes in manufacturing and selling automobiles, motorcycles, and more. It was founded in 1909 by Michio Suzuki as the Suzuki Loom Works, and it wasn’t until the late 1930s that the company began producing vehicles.

In 1970, Suzuki established its Indonesian subsidiary, PT. Indomobil Sukses Internasional Tbk (Indomobil). Since then, Suzuki has become a popular car brand in Indonesia, with millions of Suzuki cars on the road all over the archipelago.

To cater to its customers’ needs and provide better service, Suzuki established the Suzuki Indomobil Call Center in 2006. Since then, the call center has been providing hassle-free assistance to Suzuki customers across the country.

What Services Does Suzuki Indomobil Call Center Offer?

The Suzuki Indomobil Call Center offers a range of services to its customers, including:

Service Description
Vehicle Information Information regarding Suzuki vehicles, their specifications, and features.
Service Information Information about Suzuki’s services, including maintenance and repair.
Suzuki Dealership Information Information about authorized Suzuki dealerships, their locations, and contact information.
Complaints and Feedback The call center welcomes feedback from customers and takes complaints seriously to improve the customer experience.
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How to Contact Suzuki Indomobil Call Center?

There are several ways to contact the Suzuki Indomobil Call Center:

1. Phone: You can call the call center at 0800-1000-990, available 24/7.

2. Email: You can email your inquiries to customer@suzuki.co.id.

3. Social Media: You can reach out to Suzuki Indomobil on social media platforms like Facebook, Instagram and Twitter.

FAQs (Frequently Asked Questions)

1. What is Suzuki Indomobil?

Suzuki Indomobil is Suzuki’s Indonesian subsidiary that specializes in manufacturing and selling automobiles, motorcycles, and more.

2. What services does the Suzuki Indomobil Call Center offer?

The Suzuki Indomobil Call Center offers a range of services to its customers, including vehicle information, service information, dealership information, complaints and feedback.

3. How can I contact the Suzuki Indomobil Call Center?

You can contact the Suzuki Indomobil Call Center by phone, email, or social media.

4. Is the Suzuki Indomobil Call Center available 24/7?

Yes, the call center is available 24/7.

5. How can I find authorized Suzuki dealerships?

You can contact the Suzuki Indomobil Call Center for information about authorized Suzuki dealerships, their locations, and contact information.

6. Can I provide feedback on my Suzuki car?

Yes, the call center welcomes feedback from customers and takes complaints seriously to improve the customer experience.

7. Does Suzuki Indomobil provide maintenance and repair services?

Yes, Suzuki Indomobil offers maintenance and repair services for Suzuki vehicles.

8. What are the benefits of owning a Suzuki car?

Some of the benefits of owning a Suzuki car include fuel efficiency, spacious and comfortable interiors, and affordable pricing.

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9. How often should I bring my Suzuki car for maintenance?

It’s recommended to bring your Suzuki car for maintenance every 10,000 km or six months, whichever comes first.

10. Can I buy Suzuki car parts at authorized dealerships?

Yes, you can buy Suzuki car parts at authorized dealerships.

11. What is the warranty period for Suzuki cars?

Most Suzuki cars come with a three-year or 100,000 km warranty, whichever comes first.

12. Can I test drive a Suzuki car before buying it?

Yes, you can test drive a Suzuki car at authorized dealerships.

13. What makes Suzuki cars unique?

Suzuki cars are known for their fuel efficiency, reliability, affordability, and spacious and comfortable interiors.

Conclusion

In conclusion, the Suzuki Indomobil Call Center is a valuable resource for anyone who owns or is interested in buying a Suzuki car in Indonesia. With its range of services and 24/7 availability, the call center makes it easy for customers to get the assistance they need.

If you have any questions or feedback, don’t hesitate to contact the Suzuki Indomobil Call Center today.

Closing Statement with Disclaimer

The information provided in this article is for informational purposes only. The author and publisher of this article do not endorse any of the products or services mentioned in this article. All information should be verified independently. The author and publisher shall have no liability for any damages or losses arising from the use of this article.