Stasiun Gubeng Baru Call Center: All You Need to Know

The Ultimate Guide to Stasiun Gubeng Baru Call Center

Welcome to our comprehensive guide on Stasiun Gubeng Baru Call Center. If you’re looking for more information on this important transportation hub in the East Java region of Indonesia, then you’ve come to the right place.

Whether you’re a traveler, a commuter, or someone who’s simply interested in learning more about Stasiun Gubeng Baru, this guide will provide you with a wealth of information. From the history of the station, to its facilities and services, to the frequently asked questions about Stasiun Gubeng Baru Call Center, we’ve got you covered.

So sit back, relax, and read on as we take you on a journey through one of Indonesia’s most important transportation hubs.

What is Stasiun Gubeng Baru Call Center?

Stasiun Gubeng Baru is a train station located in Surabaya, the capital city of East Java province in Indonesia. The station serves as the main hub for commuter and intercity trains in the region and is an essential part of the country’s transportation system. Stasiun Gubeng Baru is one of the busiest train stations in Indonesia, serving over 30,000 passengers every day.

A Brief History of Stasiun Gubeng Baru

The history of Stasiun Gubeng Baru dates back to the early 20th century when the Dutch colonial government built the first railway line connecting Surabaya and Mojokerto. The station was originally built as a small wooden platform with a simple shed to shelter passengers from the sun and rain. Over time, the station was expanded and upgraded to accommodate the growing number of passengers and trains.

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Today, Stasiun Gubeng Baru is a modern, multi-level station with a variety of facilities and services for passengers. The station is managed by PT Kereta Api Indonesia (KAI), the state-owned railway company of Indonesia, and serves as a hub for several KAI-operated train lines.

The Facilities and Services of Stasiun Gubeng Baru Call Center

Stasiun Gubeng Baru provides a wide range of facilities and services for passengers. These include:

Facilities Services
– Ticket counters – Information desk
– Waiting rooms – Luggage storage
– Restrooms – Prayer rooms
– ATMs – Food and drink stalls
– Parking lots – Taxi stand
– Elevators and escalators – Train schedule information

Stasiun Gubeng Baru Call Center Operating Hours

The Stasiun Gubeng Baru Call Center operates 24/7 to provide assistance to passengers who need information or help regarding train schedules, ticket bookings, and other related matters. You can contact the call center through the following methods:

  • Phone: 121 (local) or +62 21 121 (international)
  • Email: [insert email here]
  • Online chat: [insert website link here]

Frequently Asked Questions about Stasiun Gubeng Baru Call Center

1. What are the train lines that operate from Stasiun Gubeng Baru?

Stasiun Gubeng Baru serves as a hub for several train lines operated by PT Kereta Api Indonesia (KAI), including:

  • Arjuna Express
  • Bima Express
  • Gajayana Express
  • Mutual Express
  • MATARMaja
  • Sancaka Utara

2. How do I book a train ticket from Stasiun Gubeng Baru?

You can book a train ticket from Stasiun Gubeng Baru in several ways:

  • At the ticket counter at the station
  • Online through the KAI website or mobile app
  • Through a travel agent or online booking platform
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3. What are the opening hours of Stasiun Gubeng Baru?

The station is open 24/7 to accommodate train schedules and passenger needs.

4. Does Stasiun Gubeng Baru have facilities for passengers with disabilities?

Yes, the station has facilities to accommodate passengers with disabilities, including accessible restrooms, elevators, and ramps.

5. Is there a luggage storage facility at Stasiun Gubeng Baru?

Yes, there is a luggage storage facility at the station where passengers can securely store their luggage for a fee.

6. Is Stasiun Gubeng Baru safe for travelers?

Yes, Stasiun Gubeng Baru has security measures in place to ensure the safety and security of passengers, including CCTV cameras, security personnel, and baggage checks.

7. Are there food and drink stalls at Stasiun Gubeng Baru?

Yes, there are several food and drink stalls at the station where passengers can purchase snacks, refreshments, and meals.

8. Does Stasiun Gubeng Baru have a prayer room?

Yes, Stasiun Gubeng Baru has a prayer room for Muslims where they can perform their daily prayers.

9. Can I park my car at Stasiun Gubeng Baru?

Yes, there are parking lots available for passengers who wish to park their cars at the station.

10. How can I contact the Stasiun Gubeng Baru Call Center?

You can contact the Stasiun Gubeng Baru Call Center through phone, email, or online chat. The call center operates 24/7 to provide assistance to passengers.

11. What are the popular destinations from Stasiun Gubeng Baru?

Some of the popular destinations from Stasiun Gubeng Baru include Jakarta, Bandung, Surakarta, Yogyakarta, and Malang.

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12. Are there ATMs available at Stasiun Gubeng Baru?

Yes, there are several ATMs available at the station for passengers’ convenience.

13. Can I purchase train tickets using a credit card?

Yes, passengers can purchase train tickets using a credit card at the ticket counter, online, or through a travel agent.

Conclusion

Stasiun Gubeng Baru Call Center is an essential part of Indonesia’s transportation system, serving as a hub for several train lines in the East Java region. The station provides a wide range of facilities and services for passengers, including ticket counters, waiting rooms, restrooms, food and drink stalls, and luggage storage. The Stasiun Gubeng Baru Call Center is available 24/7 to provide assistance to passengers who need information or help regarding train schedules, ticket bookings, and other related matters.

If you’re planning a trip to East Java, Stasiun Gubeng Baru should be at the top of your list of transportation hubs to consider. With its modern facilities, convenient location, and excellent services, you’re sure to have a comfortable and hassle-free journey.

Disclaimer

The information in this article is accurate as of the time of writing. However, please note that the facilities and services provided by Stasiun Gubeng Baru and the operations of the Stasiun Gubeng Baru Call Center may change without notice. We recommend that you check the most current information before your journey.