Standard Chartered Jakarta Call Center: A Comprehensive Guide

Get Excellent Support with Standard Chartered Jakarta Call Center

Welcome to our comprehensive guide about Standard Chartered Jakarta’s call center. In today’s fast-paced world, quality customer service is essential. As a customer of Standard Chartered Jakarta, you can rely on its call center for superior support. Whether you have any questions regarding your account, need to report a fraudulent transaction, or want to apply for a loan, Standard Chartered’s customer service team is ready to assist you.

The Importance of Quality Customer Service

Nowadays, customers expect a lot from businesses. They want quick assistance, easy access to information, and a personalized experience. Therefore, customer service is crucial for retention and loyalty. A study by Zendesk shows that 86% of customers are willing to pay more for better customer service. Moreover, 89% of customers switch to a competitor after experiencing poor customer service. Therefore, businesses that prioritize customer service are more likely to succeed.

About Standard Chartered Jakarta

Standard Chartered is a leading international banking group that operates in over 60 markets worldwide. It offers a wide range of financial products and services to individuals, corporations, and institutions. In Indonesia, Standard Chartered has been operating since 1863, making it one of the oldest and most trusted banks in the country. With over 1,200 employees and more than 20 branches across Indonesia, Standard Chartered offers excellent banking services to its customers.

Standard Chartered Jakarta Call Center: What You Need to Know

Standard Chartered Jakarta’s call center is available 24/7 to help you with any inquiries or concerns. You can contact its team through several channels, including phone, email, and social media. Whether you prefer to call or chat online, Standard Chartered’s customer service team is always ready to assist you. Moreover, its call center is available in several languages, including Bahasa Indonesia, English, Mandarin, and Cantonese.

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Benefits of Using Standard Chartered Jakarta Call Center

By contacting Standard Chartered Jakarta’s call center, you can enjoy several benefits, including:

Benefits Explanation
24/7 availability You can contact Standard Chartered’s customer service team at any time of the day.
Expert assistance Standard Chartered’s team consists of highly trained professionals who can offer expert advice and guidance.
Quick resolution Standard Chartered’s customer service team aims to resolve any issues as quickly and efficiently as possible.
Multiple channels You can contact Standard Chartered through various channels, including phone, email, and social media.

How to Contact Standard Chartered Jakarta Call Center

There are several ways to contact Standard Chartered Jakarta’s call center:

Phone

You can reach the customer service team by dialing 14041 (local) or +62 21 57 9999 88 (international).

Email

You can email your inquiries to id.service@sc.com.

Social Media

You can also contact Standard Chartered’s team through its social media accounts, including Facebook, Twitter, and Instagram.

Mail

You can send your queries to the following address:

Standard Chartered Bank
Menara Standard Chartered
Jl. Prof. Dr. Satrio Kav 164
Jakarta 12930
Indonesia

Frequently Asked Questions

What is Standard Chartered Jakarta?

Standard Chartered Jakarta is a leading international banking group that operates in over 60 markets worldwide. It offers a wide range of financial products and services to individuals, corporations, and institutions.

What is Standard Chartered Jakarta’s call center?

Standard Chartered Jakarta’s call center is a customer service support center that handles inquiries, complaints, and other issues related to banking products and services.

What are the benefits of using Standard Chartered Jakarta’s call center?

By contacting Standard Chartered Jakarta’s call center, you can enjoy several benefits, including 24/7 availability, expert assistance, quick resolution, and multiple channels.

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What languages are available in Standard Chartered Jakarta’s call center?

Standard Chartered Jakarta’s customer service team is available in several languages, including Bahasa Indonesia, English, Mandarin, and Cantonese.

How can I contact Standard Chartered Jakarta’s call center?

You can contact Standard Chartered Jakarta’s call center through several channels, including phone, email, social media, and mail.

Can I report fraudulent activity through Standard Chartered Jakarta’s call center?

Yes, you can report any suspicious or fraudulent activity through Standard Chartered Jakarta’s call center. Its customer service team will assist you in resolving the issue as quickly as possible.

What types of loans does Standard Chartered Jakarta offer?

Standard Chartered Jakarta offers various types of loans, including personal loans, mortgage loans, car loans, and business loans.

What are the fees and charges for Standard Chartered Jakarta’s services?

The fees and charges for Standard Chartered Jakarta’s services vary depending on the product or service. You can find more information on its website or by contacting its customer service team.

What is Standard Chartered Jakarta’s SWIFT code?

Standard Chartered Jakarta’s SWIFT code is SCBLIDJX.

What is the minimum balance required for a Standard Chartered Jakarta account?

The minimum balance required for a Standard Chartered Jakarta account varies depending on the product. You can find more information on its website or by contacting its customer service team.

What is Standard Chartered Jakarta’s address?

Standard Chartered Jakarta’s address is Menara Standard Chartered, Jl. Prof. Dr. Satrio Kav 164, Jakarta 12930, Indonesia.

What are the requirements for opening a Standard Chartered Jakarta account?

The requirements for opening a Standard Chartered Jakarta account vary depending on the product. You can find more information on its website or by contacting its customer service team.

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What is Standard Chartered Jakarta’s market share?

As of 2021, Standard Chartered Jakarta’s market share in Indonesia is approximately 2.5%.

Conclusion

We hope that this comprehensive guide about Standard Chartered Jakarta’s call center has been helpful to you. With its excellent customer service team, you can rely on Standard Chartered for quality support. Whether you need assistance regarding your account or have any questions about its products and services, Standard Chartered Jakarta’s call center is ready to assist you. So, don’t hesitate to contact its team for any inquiries or concerns.

Thank you for reading!

Disclaimer

This article is for informational purposes only. The information provided in this article is accurate, to the best of our knowledge, as of the date of publication. However, we cannot guarantee the accuracy, completeness or validity of any information presented in this article. We do not accept any liability for any loss or damage arising out of or in connection with the use of this article or the information presented herein.