Succeeding the SBMPTN Exam with Ease: The Power of the SBMPTN Call Center


Welcome, future university students! Are you struggling to prepare for the SBMPTN exam? Are you confused about the registration process and requirements? Do not worry, for you have come to the right place! We understand that the SBMPTN exam can be intimidating, but with the right resources, you’ll be able to face it with confidence. In this article, we will share with you how the SBMPTN call center can help ease the stress and provide solutions to your concerns.

🔍 For those who are unfamiliar, SBMPTN stands for Seleksi Bersama Masuk Perguruan Tinggi Negeri, which is a joint admission test for public universities in Indonesia. The exam assesses students’ academic abilities, general knowledge, and potential to excel in higher education.

In this article, we will cover how the SBMPTN call center can assist you in preparing for the exam, as well as answering frequently asked questions regarding the SBMPTN exam. With the aid of this article and the SBMPTN call center, we hope to guide you towards your path of success.

What is the SBMPTN Call Center?

The SBMPTN call center is a service provided by the Ministry of Education and Culture, created to assist students and parents with any inquiries or concerns regarding the SBMPTN exam. The call center can be reached via phone, email, or online chat.

📞 The phone line operates from Monday to Friday, 8 AM to 7 PM, and on Saturday, 8 AM to 2 PM. The call center is closed on Sundays and national holidays. The phone number to contact the call center is 080-121-3456 for domestic calls or +62-21-7388-0529 for international calls. Alternatively, you may reach out to the call center via email at or through the online chat feature accessible on the SBMPTN website.

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Why Should You Contact the SBMPTN Call Center?

The SBMPTN call center can aid you in multiple ways, such as:

Possible Concerns: Solutions:
Registration issues and requirements The call center can assist in explaining registration requirements and assist in resolving any issues that may arise during the process.
Technical issues with the exam platform The call center can provide technical support for any issues related to the exam platform, such as login problems, crashes, or errors.
Information regarding exam dates, locations, and schedules The call center can provide up-to-date information regarding exam dates, schedules, and locations.
Clarification of exam format, types of questions, and scoring system The call center can clarify any inquiries regarding the exam format, types of questions, and the scoring system.


1. What are the requirements to register for the SBMPTN exam?

As a general requirement, candidates must be Indonesian citizens and have graduated from high school or equivalent education programs. Additionally, each faculty and university may have unique requirements and regulations for their specific programs. It is best to check with the university or faculty you are interested in for further details.

2. How do I register for the SBMPTN exam?

Candidates can register for the exam through the SBMPTN website during the registration period, which is typically open during May and June. Registration details and instructions can be found on the website, and the SBMPTN call center can provide further assistance.

3. What is the format of the SBMPTN exam?

The SBMPTN exam consists of three subject areas: science, social studies, and mixed subjects. The exam format may vary according to the chosen subject area, but typically consists of multiple-choice questions.

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4. When and where will the SBMPTN exam take place?

The SBMPTN exam typically takes place during July, and the exact dates and locations will be announced on the SBMPTN website. It is crucial to keep up-to-date with the latest information regarding the exam schedule and venue.

5. How is the SBMPTN exam scored?

The SBMPTN scoring system uses a composite score, which is based on a candidate’s exam results and their high school grades. The exact calculation may vary depending on the faculty and university of interest.

6. How many times can I participate in the SBMPTN exam?

Candidates can participate in the SBMPTN exam a maximum of two times, and the scores will be taken from the latest exam attempt.

7. What should I bring to the exam venue?

Candidates must bring their exam admission ticket, original ID card, and a pen. Additional items such as calculators, dictionaries, and notes are not allowed during the exam.

8. How can I prepare for the SBMPTN exam?

Candidates can prepare for the exam by studying the subject materials covered in the exam and practicing with past exam papers. Additionally, attending review classes or hiring a private tutor may also be helpful.

9. What are the best strategies to tackle the exam?

Some strategies to tackle the SBMPTN exam may include reading the questions thoroughly, managing time effectively, and prioritizing questions based on difficulty level.

10. How long is the duration of the exam?

The duration of the exam may vary according to the subject area, but typically ranges from 120 to 180 minutes.

11. When will the exam results be released?

The exact date of the exam result announcement may vary, but typically released during early August. The results can be accessed on the SBMPTN website and through other official channels.

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12. What should I do if I have concerns about my exam results?

If you have concerns or doubts regarding your exam results, it is best to contact the SBMPTN call center or the university of interest for further clarification.

13. How can I improve my chances of being accepted to a university through SBMPTN?

Candidates can improve their chances of being accepted to a university through SBMPTN by achieving a high exam score, maintaining excellent high school grades, and participating in extracurricular activities or competitions.


✅ Congratulations on reaching the end of this article! We hope that this article has provided you with valuable information about the SBMPTN exam and the advantages of contacting the SBMPTN call center. Remember, do not hesitate to reach out to the call center if you have any inquiries or concerns. With the right preparation and resources, you’ll be able to excel in the SBMPTN exam and achieve your academic goals.

👋🏽 Thank you for taking the time to read this article, and we wish you the best of luck in your academic journey!

Closing Statement with Disclaimer

This article is for informational purposes only and does not constitute professional advice or recommendations. The Ministry of Education and Culture is not liable for any damages or losses that may arise from the use of the information provided in this article. It is highly recommended to consult with professional educational advisors and research information from multiple sources before making any decisions regarding the SBMPTN exam and university admissions.