Get Quick Solutions for Your SBI Credit Card Issues with SBI Credit Card Call Center
Greetings, dear readers! Are you tired of facing issues with your SBI credit card and searching for a reliable solution? Well, we have got you covered! The SBI Credit Card Call Center is your one-stop-shop for all your credit card-related queries and concerns. Whether it’s a billing issue, fraud detection, or simply a request for a new card, the SBI credit card customer care team is always ready to assist you.
Before diving into the details of the SBI credit card call center, let’s take a closer look at SBI credit cards.
What is an SBI credit card?
An SBI credit card is a financial tool provided by the State Bank of India to allow its customers to buy goods and services on credit. In addition, SBI credit cards offer exclusive benefits and rewards programs to its users.
Types of SBI Credit Cards
| Card Name | Rewards Program | Annual Fee |
|---|---|---|
| SBI Simply SAVE Card | 10 reward points for every Rs. 100 spent on movies, dining, groceries, and department stores. 1 reward point for every Rs. 100 spent on other categories. | Rs. 499 |
| SBI Card Elite | 5X reward points for every Rs. 100 spent on dining, departmental stores, and grocery shopping. 2 reward points for every Rs. 100 spent on other categories. | Rs. 4,999 |
| SBI Card Prime | 5% cashback on grocery purchases, movies, and bill payments. 2 reward points for every Rs. 100 spent on other categories. | Rs. 2,999 |
Benefits of SBI Credit Card Call Center
Having a credit card can sometimes be overwhelming, especially when issues arise. Fortunately, the SBI credit card call center is available 24/7 to help you out. Here are some of the benefits of using the SBI credit card call center:
Quick solutions
No one wants to be on hold for hours, waiting for customer care to answer their calls. With the SBI credit card call center, you can expect prompt service and quick solutions to your credit card issues.
Expert assistance
The SBI credit card customer care team is composed of professionals who have the expertise to handle your concerns. They are equipped with the right knowledge and skills to give you accurate information and find the best solution for you.
Convenience
With the SBI credit card call center, you don’t have to go to a bank branch and wait in line to resolve your credit card problems. You can simply call the customer care hotline, and they will assist you right away.
How to Reach SBI Credit Card Call Center?
There are various ways to reach the SBI credit card customer care team:
SBI Credit Card Customer Care Number
You can reach the SBI credit card call center by calling the customer care number at 18601801290 or 39020202 (prefix the STD code of your city when calling from a mobile phone).
You can also send an email to customer.care@sbicard.com to get in touch with the customer care team. They will respond to your email within 24 hours.
SMS
You can send an SMS to 5676791 from your registered mobile number to get a call back from the SBI credit card customer care team.
Chatbot
SBI credit card also has a chatbot facility that you can access through their website or mobile app. The chatbot can assist you with your queries and concerns.
FAQs
1. How to check my SBI Credit Card balance?
You can check your SBI credit card balance through the following ways:
- Visit the SBI Credit Card website and log in to your account.
- Download the SBI Card Mobile App and check your balance.
- Send an SMS to 5676791 from your registered mobile number.
- Call the customer care hotline at 18601801290 or 39020202 (prefix the STD code of your city when calling from a mobile phone).
2. How to block my lost/stolen SBI Credit Card?
You can block your lost/stolen SBI credit card through the following ways:
- Log in to your SBI Credit Card account and block the card through the website.
- Download the SBI Card Mobile App and block the card.
- Call the customer care hotline at 18601801290 or 39020202 (prefix the STD code of your city when calling from a mobile phone).
3. How long does it take to receive a new SBI Credit Card?
The processing time for a new SBI credit card is approximately 21 days. However, it may vary depending on your location and other factors.
4. How to redeem my SBI Credit Card reward points?
You can redeem your SBI credit card reward points through the following ways:
- Visit the SBI Credit Card website and log in to your account.
- Call the customer care hotline at 18601801290 or 39020202 (prefix the STD code of your city when calling from a mobile phone) and request for redemption.
5. How to increase my SBI Credit Card limit?
You can increase your SBI credit card limit through the following ways:
- Log in to your SBI Credit Card account and request a credit limit increase.
- Call the customer care hotline at 18601801290 or 39020202 (prefix the STD code of your city when calling from a mobile phone) and request for an increase in the credit limit.
6. How to pay my SBI Credit Card bill?
You can pay your SBI credit card bill through the following ways:
- Visit the SBI Credit Card website and pay your bill online.
- Log in to your SBI Credit Card account and pay your bill through the website.
- Download the SBI Card Mobile App and pay your bill.
- Set up an auto-debit facility to pay your bill automatically.
- Visit any SBI bank branch and pay your bill in person.
7. What should I do if I don’t receive my SBI Credit Card statement?
You can request for a duplicate statement through the following ways:
- Log in to your SBI Credit Card account and download the statement.
- Call the customer care hotline at 18601801290 or 39020202 (prefix the STD code of your city when calling from a mobile phone) and request for a duplicate statement.
8. What to do if I find an unauthorized transaction on my SBI Credit Card?
If you find an unauthorized transaction on your SBI credit card, you should:
- Immediately call the customer care hotline at 18601801290 or 39020202 (prefix the STD code of your city when calling from a mobile phone) and report the issue.
- Block your card to prevent further transactions.
- File a dispute claim and provide all the necessary details.
9. Can I use my SBI Credit Card internationally?
Yes, you can use your SBI credit card internationally, provided that it has an international validity mark and is activated for international transactions.
10. How to convert my SBI Credit Card purchases into EMI?
You can convert your SBI credit card purchases into EMI through the following ways:
- Call the customer care hotline at 18601801290 or 39020202 (prefix the STD code of your city when calling from a mobile phone) and request for EMI conversion.
- Log in to your SBI Credit Card account and convert your purchases into EMI.
11. How to reset my SBI Credit Card PIN?
You can reset your SBI credit card PIN through the following ways:
- Visit any SBI bank ATM and reset your PIN.
- Log in to your SBI Credit Card account and reset your PIN.
- Call the customer care hotline at 18601801290 or 39020202 (prefix the STD code of your city when calling from a mobile phone) and request for a PIN reset.
12. What is the minimum payment due for my SBI Credit Card?
The minimum payment due for your SBI credit card is 5% of your outstanding balance or Rs. 200, whichever is higher.
13. How to cancel my SBI Credit Card?
You can cancel your SBI credit card through the following ways:
- Call the customer care hotline at 18601801290 or 39020202 (prefix the STD code of your city when calling from a mobile phone) and request for card cancellation.
- Visit any SBI bank branch and submit a request for card cancellation.
Conclusion
The SBI credit card call center is an indispensable resource for all SBI credit cardholders. With its prompt service, expert assistance, and convenience, you can rest assured that your credit card issues will be resolved in no time. Don’t hesitate to call the SBI credit card customer care hotline, send an email, or use the chatbot facility whenever you need help. Remember, the SBI credit card call center is here to assist you!
So, what are you waiting for? Pick up your phone and contact the SBI credit card customer care team now!
Closing Statement with Disclaimer
Disclaimer: This article is for informational purposes only and should not be considered financial advice. The SBI credit card features and benefits mentioned in this article may be subject to change without prior notice. We encourage all readers to research and compare different credit card options before choosing the one that best suits their needs. We are not affiliated with SBI or any other financial institution mentioned in this article.
We hope you found this article helpful in understanding the SBI Credit Card Call Center and the benefits it provides. If you have any questions or comments, please feel free to leave them below. We would love to hear from you!