Samsat Medan Call Center: Everything You Need to Know

Introduction

Welcome to our comprehensive guide on the Samsat Medan Call Center! In this article, we will provide you with all the information you need to know about Samsat Medan, including its services, process, and how to contact them through their call center. If you have any questions or concerns regarding Samsat Medan, this article is the perfect resource for you.

📞 Samsat Medan Call Center is always ready to assist you with your queries and concerns. 🚘

Before we dive into the details of Samsat Medan and its call center, let us first give you an overview of what this organization is all about.

About Samsat Medan

Samsat, or Sistem Administrasi Manunggal Satu Atap, is an integrated service unit under the Indonesian Ministry of Finance. Its main role is to manage and administer tax payments, vehicle ownership registration, and motor vehicle taxes. Samsat has various branches located all over Indonesia, including one in Medan.

Samsat Medan, located in the city of Medan in North Sumatra, handles all transactions related to vehicle registration and motor vehicle taxes in the region. The organization aims to provide efficient and effective services to its customers, ensuring that all transactions are done in a timely and convenient manner.

Services Offered by Samsat Medan

Samsat Medan offers a wide range of services to vehicle owners, including:

Service Description
Vehicle Registration Registering new vehicles and transferring ownership of existing ones
Motor Vehicle Taxes Calculating and collecting motor vehicle taxes
Tax Payments Collecting and administering taxes, including income tax and value-added tax
E-Registration Online registration for new vehicles and transfer of ownership of existing ones
License Plate Production Producing license plates for new vehicles and replacing damaged ones
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Samsat Medan Call Center

The Samsat Medan Call Center is an additional service offered to customers who wish to get in touch with Samsat for any queries, concerns, or complaints. The call center operates from Monday to Friday from 8 am to 4 pm and on Saturdays from 8 am to 12 pm. The call center number is 061-4516125.

Frequently Asked Questions (FAQs)

1. How do I register my new vehicle with Samsat Medan?

To register your new vehicle with Samsat Medan, you need to bring the following documents to the Samsat office:

– Vehicle registration certificate (STNK)

– Proof of ownership (BPKB)

– Tax identification number (NPWP)

– Personal identification (KTP)

2. How long does it take to transfer ownership of a vehicle?

The transfer of ownership process can take up to 2-3 weeks.

3. How do I pay my motor vehicle taxes?

You can pay your motor vehicle taxes at any Bank Mandiri or BNI branch, or you can pay them online through the Samsat website.

4. Can I renew my vehicle registration online?

Yes, you can renew your vehicle registration online through the Samsat website.

5. Can I get a refund if I decide not to transfer ownership of my vehicle?

No, once the transfer of ownership process has started, you cannot get a refund.

6. What should I do if I lose my license plate?

You need to report the loss to the police and then go to Samsat Medan to get a replacement.

7. What happens if I don’t pay my motor vehicle taxes on time?

You may receive a fine, and your vehicle may not be allowed on the road until the taxes are paid.

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8. Can I pay my taxes in installments?

Yes, you can pay your taxes in installments by filling out a form at the Samsat office.

9. What is the Samsat Medan Call Center number?

The Samsat Medan Call Center number is 061-4516125.

10. What are the operating hours of the Samsat Medan Call Center?

The Samsat Medan Call Center operates from Monday to Friday from 8 am to 4 pm and on Saturdays from 8 am to 12 pm.

11. What should I do if I don’t receive my vehicle registration certificate?

You should contact Samsat Medan and report the issue.

12. Can I renew my license plate online?

Yes, you can renew your license plate online through the Samsat website.

13. How long is the validity period of the motor vehicle tax?

The validity period of the motor vehicle tax is one year.

Conclusion

🚗 Owning a vehicle requires effort and responsibility, and Samsat Medan is here to help you with that. 🏎️

In conclusion, Samsat Medan is a crucial organization that handles all vehicle registration and motor vehicle tax-related transactions in the North Sumatra region. Samsat Medan Call Center is an additional service offered to customers who wish to get in touch with them for any queries or concerns.

We hope this article has provided you with all the information you need to know about Samsat Medan and its call center. If you have any further questions or concerns, feel free to contact the Samsat Medan Call Center or visit Samsat Medan’s website.

Closing Statement with Disclaimer

📢 The information provided in this article is for general informational purposes only and should not be considered as legal advice. 📢

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We have taken all the necessary steps to ensure that the information provided in this article is accurate and up-to-date. However, we cannot guarantee the accuracy, completeness, or reliability of the information presented. Therefore, we advise you to seek professional assistance if you have any legal or financial concerns regarding Samsat Medan.

Thank you for reading our article, and we hope it has provided you with valuable insights about Samsat Medan Call Center. Always remember that owning a vehicle requires effort and responsibility, and Samsat Medan is here to help you with that.