Prudential Surabaya Call Center: An Overview


Welcome to our comprehensive guide on the Prudential Surabaya Call Center. Are you looking for an insurance provider that offers reliable services and top-notch customer support? If yes, then you’re in the right place. In this article, we’ll be exploring the various aspects of the Prudential Surabaya Call Center, including its services, benefits, FAQs, and more. We aim to provide you with a complete understanding of why Prudential Surabaya is the go-to choice for insurance in Surabaya.

Who is this article for?

This article is for anyone residing or planning to relocate to Surabaya who needs reliable and efficient insurance services. It’s also a great read for people who are planning to buy insurance and want to know more about Prudential Surabaya’s services and products.

Why Prudential Surabaya?

Prudential Surabaya is one of the leading insurance providers in Surabaya, Indonesia. It offers a wide range of insurance products, including life insurance, health insurance, and investment-linked insurance. With more than 20 years of experience in the industry, Prudential Surabaya guarantees reliable and efficient services to its clients.

One of the main advantages of choosing Prudential Surabaya is its customer support. The company has a dedicated call center that offers 24/7 support to its clients. It also has a mobile app that allows clients to manage their policies, make payments, and access support services on-the-go.

Our Approach

At Prudential Surabaya, we believe that every client is unique, and their insurance needs should be personalized accordingly. Our approach is to understand our clients’ needs, offer them tailored solutions, and provide them with the support they need to make informed decisions.

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Our Services

At Prudential Surabaya, we offer a wide range of insurance products and services that cater to our clients’ diverse needs, including:

Insurance Products Insurance Services
Life Insurance Claims Support
Health Insurance Policy Renewal
Investment-Linked Insurance Customer Support
Retirement Planning Online Account Management
Education Planning Mobile App

Prudential Surabaya Call Center

About the Call Center

The Prudential Surabaya Call Center is a dedicated customer support center that offers 24/7 services to our clients. It’s a one-stop solution for all your insurance-related queries, claims, and policy management. Our team of trained professionals is always available to assist you with any issues or concerns you may have regarding our products and services.

Benefits of the Call Center

Here are some of the benefits of using the Prudential Surabaya Call Center:

  • 24/7 Support: Our call center is available round-the-clock to assist you with any queries or claims.
  • Trained Professionals: Our team of professionals is well-versed in our products and services, ensuring reliable and efficient support.
  • Multilingual Support: Our call center offers support in multiple languages, making it easy for our clients to communicate with us.
  • Policy Management: Clients can manage their policies, make payments, and access insurance-related services through our call center.
  • Mobile App: We have a mobile app that allows clients to access call center services on-the-go.


1. How do I contact the Prudential Surabaya Call Center?

You can contact the call center by dialing 1500194 from your mobile phone or landline.

2. Is the call center available 24/7?

Yes, the call center operates 24 hours a day, seven days a week.

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3. How do I make a claim through the call center?

You can file a claim by calling the call center and providing the necessary details. Our team will guide you through the process and assist you in filing your claim.

4. Can I manage my policy through the call center?

Yes, you can manage your policy, make payments, and access other insurance-related services through the call center.

5. Is the call center available in multiple languages?

Yes, our call center offers support in multiple languages, including English, Bahasa Indonesia, and Mandarin.

6. Can I access call center services on-the-go?

Yes, we have a mobile app that allows clients to access call center services on-the-go.

7. How can I access the Prudential Surabaya mobile app?

You can download the mobile app from Google Play Store (for Android users) or App Store (for iOS users).


We hope this article provided you with valuable insights into the Prudential Surabaya Call Center and the services we offer. Our commitment to reliability, efficiency, and personalized service sets us apart from other insurance providers in Surabaya. We encourage you to visit our website or call center to learn more about our products and services.

Take Action Today!

Don’t wait any longer to protect your future. Get in touch with Prudential Surabaya today and secure your family’s financial stability.

Closing Statement with Disclaimer

Disclaimer: The information provided in this article is for informational purposes only. It does not constitute financial, legal, or professional advice. Prudential Surabaya is not responsible for any actions taken based on the information provided in this article. We recommend that you consult with a qualified professional before making any financial or insurance-related decisions.

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Thank you for reading this article on the Prudential Surabaya Call Center. We hope you found it informative and valuable. For more information on our products and services, please visit our website or call our dedicated customer support center.