Pondok Indah Mall Call Center: Your One-Stop Shop for All Your Shopping Needs


Greetings, dear readers! If you are looking for a world-class shopping experience, Pondok Indah Mall is the place to be. From a wide selection of shops to delicious food and top-notch entertainment, this mall has something for everyone.

At the Pondok Indah Mall Call Center, we understand the importance of excellent customer service. We strive to provide our customers with the best possible shopping experience, and our call center is an integral part of that commitment. Whether you need help finding a specific store or have a question about our services, our friendly and knowledgeable call center representatives are here to assist you.

In this article, we will take a closer look at the Pondok Indah Mall Call Center and everything it has to offer. So sit back, relax, and read on!

History of Pondok Indah Mall

Established in 1991, Pondok Indah Mall is one of the most popular shopping destinations in Jakarta, Indonesia. The mall is owned and operated by the Pondok Indah Group, which also manages other commercial properties in the city.

Over the years, Pondok Indah Mall has undergone several renovations and expansions, making it one of the largest malls in Southeast Asia. Today, it boasts over 550 stores, including international brands such as H&M, Nike, and Zara, as well as local favorites like Batik Semar, Sarinah, and Matahari Department Store.

Services Offered by the Pondok Indah Mall Call Center

The Pondok Indah Mall Call Center is your one-stop shop for all your shopping needs. Our services include:

Service Description
Store Information Need to find a specific store? Our call center representatives can help you locate it.
Product Information Want to know more about a product? We can provide you with details and specifications.
Promotions and Discounts Stay up-to-date on the latest deals and promotions at Pondok Indah Mall.
Lost and Found If you’ve lost something at the mall, we can help you track it down.
Complaints and Feedback Your satisfaction is important to us. If you have a complaint or feedback, please let us know.
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About Pondok Indah Mall

Pondok Indah Mall is not just a shopping destination, it is also a hub of entertainment and social activities. Here are some of the key features of the mall:

Shops and Services

With over 550 stores covering fashion, beauty, home decor, electronics, and more, Pondok Indah Mall is a shopper’s paradise. Whether you are looking for designer fashion or affordable everyday essentials, you can find it here.

In addition to the retail stores, the mall also offers a range of services, such as banks, ATMs, money changers, and travel agencies. You can get all your errands done in one convenient location.

Dining Options

At Pondok Indah Mall, you can satisfy your cravings with a diverse range of dining options. From fast food to fine dining, you can find it all here. Indulge in Indonesian cuisine, international favorites, or sweet treats – the choice is yours.

Entertainment and Leisure

If you are looking for some entertainment or leisure activities, Pondok Indah Mall has got you covered. Catch the latest blockbuster movies at the cinema, have fun with your friends at the bowling alley, or let your kids play at the indoor playground. There is always something exciting going on at the mall.


What are the opening hours of Pondok Indah Mall?

The mall is open every day from 10:00 AM to 10:00 PM.

Where can I park my car at Pondok Indah Mall?

The mall has ample parking spaces, including a multilevel parking garage and an outdoor parking area.

Is there a prayer room at Pondok Indah Mall?

Yes, there is a prayer room located on the Ground Floor.

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Is there a nursing room at Pondok Indah Mall?

Yes, there are several nursing rooms located throughout the mall.

Are there any ATMs at Pondok Indah Mall?

Yes, there are several ATMs located throughout the mall from different banks.

Does Pondok Indah Mall have free Wi-Fi?

Yes, the mall offers free Wi-Fi for all visitors.

Is there a customer service desk at Pondok Indah Mall?

Yes, there is a customer service desk located on the Ground Floor.

What is the contact number for Pondok Indah Mall Call Center?

You can reach the call center at +6221 295 79800.

Does Pondok Indah Mall have a mobile app?

Yes, you can download the Pondok Indah Mall mobile app to stay up-to-date on the latest promotions and events.

Can I bring my pet to Pondok Indah Mall?

Unfortunately, pets are not allowed inside the mall, except for guide dogs.

Does Pondok Indah Mall have a smoking area?

Yes, there is a designated smoking area located outside the mall.

Are there any facilities for disabled visitors at Pondok Indah Mall?

Yes, the mall offers facilities such as wheelchair rental, elevators, and disabled toilets.

Can I use my credit card at Pondok Indah Mall?

Yes, most stores at the mall accept major credit cards.


That brings us to the end of our article about the Pondok Indah Mall Call Center. We hope you have learned more about the mall and the services we offer. Whether you are a first-time visitor or a regular shopper, we are here to make your experience as pleasant as possible.

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If you have any questions or feedback, please do not hesitate to contact us. And don’t forget to visit Pondok Indah Mall for all your shopping, dining, and entertainment needs!


The information provided in this article is accurate as of the time of writing. However, please note that details such as store locations, opening hours, and services are subject to change. We recommend checking the official Pondok Indah Mall website or contacting the call center for the latest information.