PLN Jombang Call Center: Reliable Source for Electrical Services

Greetings! Are you looking for a reliable source for electrical services in Jombang?

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Look no further than PLN Jombang Call Center. As one of the leading electricity providers in Indonesia, PLN Jombang is dedicated to providing top-notch services to its customers.

Introduction

What is PLN Jombang?

Perusahaan Listrik Negara (PLN) is a state-owned electricity company in Indonesia. PLN Jombang is a branch of PLN that serves Jombang and the surrounding areas.

What are the services provided by PLN Jombang?

PLN Jombang provides a wide range of electricity services to its customers, including:

Services Description
Electricity distribution PLN Jombang distributes electricity to households, businesses, and other establishments in Jombang and the surrounding areas.
Bill payment PLN Jombang offers various options for bill payment, including online payment, mobile banking, and over-the-counter payments.
Electricity installation PLN Jombang provides installation services for new electricity connections and upgrades to existing connections.
Customer service PLN Jombang has a dedicated customer service team that is available to assist customers with their electricity needs.

Why choose PLN Jombang?

PLN Jombang is committed to providing reliable and affordable electricity services to its customers. With a team of experienced professionals and state-of-the-art technology, PLN Jombang ensures that its customers receive the best possible service.

How to contact PLN Jombang?

PLN Jombang can be reached through its call center at 123 or by visiting its office at Jl. Panglima Sudirman No. 41 Jombang, East Java.

PLN Jombang and Its Services

Electricity Distribution

How does PLN Jombang distribute electricity?

PLN Jombang distributes electricity through a network of power lines and substations. It obtains electricity from power plants and distributes it to households, businesses, and other establishments in Jombang and the surrounding areas.

What are the benefits of PLN Jombang’s electricity distribution services?

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PLN Jombang’s electricity distribution services ensure that its customers have access to reliable and uninterrupted electricity. It also helps to promote economic development by providing electricity to businesses and other establishments.

Bill Payment

What are the different ways to pay PLN Jombang bills?

PLN Jombang offers several convenient options for bill payment, including:

  • Online payment through the PLN website or mobile app
  • Mobile banking through partner banks
  • Over-the-counter payments at PLN offices, partner retailers, and ATMs

How to pay PLN Jombang bills online?

To pay PLN Jombang bills online:

  1. Visit the PLN website or download the mobile app
  2. Register for an account or log in to your existing account
  3. Select the bill payment option
  4. Enter your billing information and payment method
  5. Confirm your payment and receive a receipt

Electricity Installation

How to apply for a new electricity connection or upgrade an existing connection?

To apply for a new electricity connection or upgrade an existing connection, visit the PLN Jombang office or call the call center at 123. You will need to provide your personal information and details about your electricity needs. PLN Jombang will then assess your application and provide you with a quotation for the installation costs.

How long does it take for PLN Jombang to install a new electricity connection or upgrade an existing connection?

The installation time for a new electricity connection or an upgrade to an existing connection depends on various factors, such as the location, electricity demand, and installation requirements. PLN Jombang will provide you with an estimated time frame after assessing your application.

FAQs

How to report a power outage?

To report a power outage, call the PLN Jombang call center at 123. You will need to provide your name, address, and contact information.

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What to do if I receive an incorrect electricity bill?

If you receive an incorrect electricity bill, contact the PLN Jombang customer service team immediately. They will investigate the issue and issue a corrected bill.

What are the charges for late bill payment?

The charges for late bill payment depend on the duration of the delay and the amount of the outstanding bill. PLN Jombang charges a penalty of 2% per month for late payments.

Can I apply for a special electricity tariff?

Yes, you can apply for a special electricity tariff if you meet certain eligibility criteria. Contact the PLN Jombang customer service team for more information.

How to know the electricity tariff for my area?

To know the electricity tariff for your area, contact the PLN Jombang customer service team or visit the PLN website.

What are the operating hours of PLN Jombang?

PLN Jombang operates from Monday to Friday, from 8 am to 4 pm.

What are the accepted payment methods for PLN Jombang bills?

PLN Jombang accepts various payment methods, including online payment, mobile banking, and over-the-counter payments at PLN offices, partner retailers, and ATMs.

What to do if I experience a voltage fluctuation?

If you experience a voltage fluctuation, contact the PLN Jombang customer service team immediately. They will investigate the issue and provide a solution.

Can I request for a temporary disconnection of my electricity connection?

Yes, you can request for a temporary disconnection of your electricity connection. Contact the PLN Jombang customer service team for more information.

How to know the meter readings for my electricity consumption?

To know the meter readings for your electricity consumption, check your monthly electricity bill or contact the PLN Jombang customer service team.

What are the documents required for a new electricity connection?

The documents required for a new electricity connection include a valid ID card, a building permit, and a letter of agreement with the property owner, if applicable.

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How to know the status of my electricity installation application?

To know the status of your electricity installation application, contact the PLN Jombang customer service team.

What are the benefits of using PLN’s prepaid electricity service?

PLN’s prepaid electricity service allows you to monitor and control your electricity consumption, which can help you save money on your bill. It also eliminates the need to pay a deposit and allows you to pay for your electricity in advance.

What to do if I smell gas near my electricity connection?

If you smell gas near your electricity connection, contact the PLN Jombang customer service team immediately. Do not attempt to fix the issue on your own.

Conclusion

In conclusion, choosing PLN Jombang as your electricity provider is a smart choice for reliable and affordable electricity services. Contact PLN Jombang today to experience top-notch services that will exceed your expectations.

Thank you for taking the time to read this article. We hope that you found it informative and helpful. Don’t hesitate to contact PLN Jombang for all your electricity needs.

Closing Statement with Disclaimer

Disclaimer: This article is for informational purposes only. The information provided is accurate to the best of our knowledge at the time of publication. However, we do not guarantee the accuracy, completeness, or usefulness of the information. We are not liable for any loss or damage that may arise from the use of this information.

Thank you for your interest in PLN Jombang. We appreciate your trust and confidence in our services.