👋Welcome to Pelni Surabaya Call Center Information Center📞
Traveling to Surabaya can be an incredibly rewarding experience, but it can also be a daunting task, especially if you’re unfamiliar with the city’s transportation systems. This is where Pelni Surabaya comes in. Pelni Surabaya is a renowned transportation company that offers safe and reliable trips to various destinations across Indonesia. One of the company’s most valuable services is their call center, which is designed to help travelers get the most out of their trips.
If you’re planning a trip to Surabaya, this comprehensive guide on Pelni Surabaya call center has everything you need to know, from what services they offer and how to contact them, to their operating hours and more.
📞Contacting Pelni Surabaya Call Center📞
Contacting Pelni Surabaya call center is easy and convenient. The company has a dedicated phone line that’s available to their customers 24/7. If you have any questions, concerns or suggestions, you can simply dial 021-79187000 and talk to one of their customer service representatives.
Alternatively, you can visit the Pelni Surabaya website and send them an email using the contact form provided on the site. This is an excellent option if you prefer written communication or if you’re unable to call the company during their operating hours.
🕑Pelni Surabaya Call Center Operating Hours🕖
The Pelni Surabaya call center operates every day, including weekends and public holidays. Their customer service representatives are available to assist you from 8:00 am to 10:00 pm. If you need to get in touch with the company outside of these hours, you can visit the Pelni Surabaya website and use their email contact form.
🚢Pelni Surabaya Services🚢
Pelni Surabaya is primarily a transportation company that offers ferry and cargo services to various destinations in Indonesia. The company is known for its commitment to providing safe and reliable transportation to their customers. In addition to their transportation services, Pelni Surabaya also provides several other services, including:
| Service | Description |
|---|---|
| Package Delivery | Pelni Surabaya offers package delivery services to various destinations across Indonesia. |
| Seat Reservation | You can reserve a seat on a Pelni Surabaya ferry through their call center or website. |
| Tour Packages | Pelni Surabaya offers tour packages that include transportation, accommodation, and guided tours. |
🌇Traveling to Surabaya with Pelni🌇
If you’re planning a trip to Surabaya, traveling with Pelni is a great option. The company provides safe and reliable transportation to various destinations across the country, including Banyuwangi, Bali, and Lombok. Here are some things you should know when traveling with Pelni Surabaya:
🎟️Ticket Information🎟️
You can purchase Pelni Surabaya tickets through their website, call center or ticket counters. It’s important to note that ticket availability can vary depending on the time of year and destination, so it’s best to book your tickets as early as possible to avoid disappointment.
🧳Baggage Allowance🧳
Pelni Surabaya has strict baggage allowances to ensure the safety and comfort of their passengers. Each passenger is allowed to bring one piece of luggage with a maximum weight of 20 kg for economy class and 30 kg for business class. It’s important to note that any additional baggage will be subject to additional fees.
🛥️Onboard Services🛥️
Pelni Surabaya ferries are equipped with various onboard services to ensure the comfort of their passengers. These services include air conditioning, comfortable seating, and food and beverage services.
📍Pelni Surabaya Ferry Terminal📍
The Pelni Surabaya ferry terminal is conveniently located on Tanjung Perak Harbor, about 15 minutes from the city center. The terminal is easily accessible by public transportation, including taxis and buses.
🙋♀️Frequently Asked Questions (FAQs)🙋♂️
1. What is Pelni Surabaya?
Pelni Surabaya is a transportation company that offers ferry and cargo services to various destinations in Indonesia.
2. How do I contact Pelni Surabaya call center?
You can contact Pelni Surabaya call center by dialing 021-79187000 or by visiting their website and using their email contact form.
3. What services does Pelni Surabaya provide?
Pelni Surabaya provides transportation services, package delivery, seat reservations, and tour packages.
4. What are Pelni Surabaya’s operating hours?
Pelni Surabaya call center is available 24/7, and their customer service representatives are available from 8:00 am to 10:00 pm.
5. How can I purchase Pelni Surabaya tickets?
You can purchase Pelni Surabaya tickets through their website, call center or ticket counters.
6. What is Pelni Surabaya’s baggage allowance?
Pelni Surabaya allows passengers to bring one piece of luggage with a maximum weight of 20 kg for economy class and 30 kg for business class.
7. Does Pelni Surabaya offer onboard services?
Yes, Pelni Surabaya ferries are equipped with various onboard services, including air conditioning, comfortable seating, and food and beverage services.
8. Where is the Pelni Surabaya ferry terminal located?
The Pelni Surabaya ferry terminal is located on Tanjung Perak Harbor, about 15 minutes from the city center.
9. What destinations does Pelni Surabaya serve?
Pelni Surabaya serves various destinations across Indonesia, including Banyuwangi, Bali, and Lombok.
10. Can I reserve a seat on a Pelni Surabaya ferry?
Yes, you can reserve a seat on a Pelni Surabaya ferry through their call center or website.
11. Does Pelni Surabaya offer tour packages?
Yes, Pelni Surabaya offers tour packages that include transportation, accommodation, and guided tours.
12. How early should I book my Pelni Surabaya tickets?
Ticket availability can vary depending on the time of year and destination, so it’s best to book your tickets as early as possible to avoid disappointment.
13. What does Pelni Surabaya package delivery service entail?
Pelni Surabaya offers package delivery services to various destinations across Indonesia.
📢Take Action: Plan Your Next Trip with Pelni Surabaya📢
Traveling to Surabaya can be a fantastic adventure, and with Pelni Surabaya’s top-notch transportation services and excellent customer support, you can be sure that you’ll have a great experience. If you’re planning a trip to Surabaya, make sure you take advantage of all the benefits that Pelni Surabaya has to offer, from their call center services and seat reservation options to their tour packages and more.
Disclimer
The information provided in this article is solely for informational purposes. We do not guarantee the accuracy or completeness of the information presented. Readers are advised to conduct their own research and verify any information before making any travel plans or decisions. We are not responsible for any loss or inconvenience that may result from the use of this information.