PDAM Surabaya Barat Call Center – A Comprehensive Guide

A Quick Guide to PDAM Surabaya Barat Call Center

Greetings to all readers! If you’re looking for information about PDAM Surabaya Barat Call Center, then you’ve come to the right place. In this article, we will provide everything you need to know about PDAM Surabaya Barat Call Center, including services, contact details, and frequently asked questions.

What is PDAM Surabaya Barat?

PDAM Surabaya Barat is a water utility company that provides clean water services to the western part of Surabaya city. The company operates under the management of the Surabaya City Government and is responsible for the distribution of clean water to the area it covers.

PDAM Surabaya Barat is committed to providing safe, reliable, and affordable water services to its customers. It also aims to promote water conservation and efficient water use practices to ensure the sustainability of its water resources.

Services Offered by PDAM Surabaya Barat

PDAM Surabaya Barat offers various services to its customers. These services include:

Services Description
Water supply PDAM Surabaya Barat provides clean and safe water supply to households, institutions, and industries in its coverage area.
Customer service PDAM Surabaya Barat has a dedicated customer service center that handles customer inquiries, complaints, and requests.
Payment services PDAM Surabaya Barat offers various payment options for its customers, including online payment, mobile banking, and ATM transfer.

PDAM Surabaya Barat Call Center Contact Details

If you have any inquiries, complaints, or requests, you can contact the PDAM Surabaya Barat Call Center through the following contact details:

PDAM Surabaya Barat Call Center: 031-5936209

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Email: cs@pdamsurabayabarat.co.id

Address: Jl. Ngagel Jaya Selatan No.22, Ngagel Jaya, Wonokromo, Surabaya City, East Java 60244

Frequently Asked Questions About PDAM Surabaya Barat Call Center

1. What is PDAM Surabaya Barat Call Center?

PDAM Surabaya Barat Call Center is a customer service center that handles customer inquiries, complaints, and requests related to PDAM Surabaya Barat services.

2. What are the services offered by PDAM Surabaya Barat?

PDAM Surabaya Barat offers various services such as a water supply, customer service, and payment services.

3. How can I contact PDAM Surabaya Barat Call Center?

You can contact PDAM Surabaya Barat Call Center through phone, email, or by visiting their office.

4. What are the payment options offered by PDAM Surabaya Barat?

PDAM Surabaya Barat offers various payment options such as online payment, mobile banking, and ATM transfer.

5. How can I report a water supply problem?

You can report a water supply problem by contacting PDAM Surabaya Barat Call Center through phone or email.

6. How can I apply for a new water connection?

You can apply for a new water connection by visiting the PDAM Surabaya Barat office or through their website.

7. How can I pay my water bill?

You can pay your water bill through various payment options such as online payment, mobile banking, and ATM transfer.

8. What is the working schedule of PDAM Surabaya Barat Call Center?

PDAM Surabaya Barat Call Center is open from Monday to Friday, from 8:00 AM to 4:00 PM.

9. How can I check my water bill?

You can check your water bill through PDAM Surabaya Barat website or by contacting their customer service center.

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10. What should I do if my water bill is incorrect?

If you believe that your water bill is incorrect, you can contact PDAM Surabaya Barat Call Center to report the issue.

11. How can I know if there is a water supply interruption in my area?

You can check for water supply interruption updates on PDAM Surabaya Barat website or social media pages.

12. What is the penalty for late payment?

The penalty for late payment is 2% per month.

13. Can I request for a water meter check?

Yes, you can request for a water meter check by contacting PDAM Surabaya Barat Call Center.

Conclusion

PDAM Surabaya Barat Call Center is an essential service provider that plays a crucial role in delivering clean and safe water to the western part of Surabaya city. With its dedicated customer service center and various payment options, PDAM Surabaya Barat ensures customer satisfaction and convenience.

If you have any inquiries, complaints, or requests related to PDAM Surabaya Barat services, don’t hesitate to contact their customer service center. Remember, water is a precious resource, and it’s everyone’s responsibility to use it wisely and efficiently.

Disclaimer

The information provided in this article is for informational purposes only. The author and publisher of this article do not assume any responsibility for the accuracy or completeness of the information provided. The reader is encouraged to verify the information provided and to seek professional advice if necessary.