Pajak Bekasi Call Center: Everything You Need to Know

Welcome to the Comprehensive Guide on Pajak Bekasi Call Center

Are you tired of waiting in long queues to get your tax-related issues resolved? Worry no more! Pajak Bekasi, a government-owned organization, has established a call center to help its citizens with their tax-related queries. In this guide, we will cover everything you need to know about the Pajak Bekasi Call Center. So, whether you’re a business owner or an individual taxpayer, keep reading to learn how the call center can help you.

📞 How to Reach Pajak Bekasi Call Center? 📞

Before we dive into the details, let’s explore how you can contact the Pajak Bekasi Call Center. There are two ways to reach them:

Method of Contact Contact Details
Phone 1500234

What is Pajak Bekasi and Why is it Important?

Pajak Bekasi is a tax service office under the Directorate General of Taxes in Indonesia. Its goal is to collect tax revenue from citizens and businesses to fund public services and government programs.

Paying taxes is not only a civic duty but also an essential component of the country’s economic development. Taxes fund infrastructure, education, healthcare, and social programs that benefit everyone. Therefore, it’s crucial to have a convenient and reliable platform to address tax-related queries, which is where the Pajak Bekasi Call Center comes in.

What Services Does Pajak Bekasi Call Center Offer?

The Pajak Bekasi Call Center offers several services to taxpayers, including:

  • Assistance with tax calculations
  • Providing information on tax regulations and procedures
  • Assistance with online tax payment
  • Issuing taxpayer identification numbers (NPWP)
  • Handling complaints and disputes
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What are the Benefits of Contacting Pajak Bekasi Call Center?

The benefits of contacting the Pajak Bekasi Call Center are:

  • Convenience:You can get your tax-related issues resolved from the comfort of your home or office.
  • Instant Response: The call center representatives are available to help you during working hours and can provide an immediate response to your query.
  • Expert Assistance: The call center agents are knowledgeable and have the expertise to answer your queries and solve your problems.

Frequently Asked Questions (FAQs)

1. What is the working hour of Pajak Bekasi Call Center?

The working hours of the Pajak Bekasi Call Center are from Monday to Friday, 8.00 a.m to 5.00 p.m.

2. How long does it take to get a response from the Pajak Bekasi Call Center?

The call center representatives try their best to provide immediate responses. However, if the issue requires more in-depth analysis, they may take up to 24 hours to get back to you.

3. Can I email my tax-related queries to Pajak Bekasi Call Center?

Yes, you can email your queries to The call center representatives will respond to your email and help you with your query.

4. Can I file my tax returns through the Pajak Bekasi Call Center?

No, you cannot file your tax returns through the call center. However, they can assist you with the online tax payment process.

5. Can I renew my taxpayer identification number (NPWP) through the Pajak Bekasi Call Center?

Yes, you can renew your NPWP through the call center. However, you will need to provide your personal and business information for verification purposes.

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6. What is the language proficiency of the call center representatives?

The call center representatives are proficient in Indonesian and English languages.

7. What documents do I need to provide to get my tax-related issue resolved?

You will need to provide your taxpayer identification number (NPWP) and any relevant supporting documents related to your query.


In conclusion, the Pajak Bekasi Call Center is a convenient and reliable platform for taxpayers to get their tax-related issues resolved. It offers a range of services, including tax-related information, assistance with tax payment, and resolving disputes. By contacting the call center, you can save time and effort and get expert assistance from the trained representatives. Therefore, don’t hesitate to reach out to them for your tax-related queries and concerns.

If you have any questions or suggestions regarding this guide, please feel free to reach out to us. We would love to hear from you!


The information provided in this guide is for general informational purposes only and should not be considered as professional tax advice. For specific advice on your tax situation, please consult a qualified tax professional.