OSS GO ID Call Center: A Comprehensive Guide

Greetings, dear readers! Are you familiar with OSS GO ID? This is Indonesia’s Online Single Submission (OSS) system, which was developed to help business owners and investors conduct business registration, licensing, and reporting efficiently and effectively in Indonesia. In this article, we will discuss everything you need to know about OSS GO ID Call Center, which is one of the key components of the OSS system.

What is OSS GO ID Call Center?

OSS GO ID Call Center is a customer service center that serves as the first point of contact for business owners and investors who need assistance with the OSS system. This center is managed by the Coordinating Ministry for Economic Affairs and operates from Monday to Friday, from 8 a.m. to 9 p.m. and on weekends from 9 a.m. to 5 p.m.

Why was OSS GO ID Call Center established?

The Call Center was established to provide assistance to business owners and investors in navigating the OSS system. The center aims to provide fast and reliable service to ensure that business processes are carried out smoothly without any hindrances or delays.

What services does OSS GO ID Call Center offer?

The Call Center offers a variety of services, such as assistance in registering a business, applying for licenses, and providing information on business regulations. Customers can also inquire about the status of their applications and ask for advice on how to comply with regulations. Additionally, the center provides technical assistance and support for using the OSS system.

How can I reach OSS GO ID Call Center?

Customers can reach OSS GO ID Call Center by dialing 1500666 or sending an email to callcenter@oss.go.id. Alternatively, customers can also reach the center through the OSS GO ID website by selecting the “Contact Us” option on the homepage.

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What languages does OSS GO ID Call Center support?

The Call Center offers assistance in Indonesian and English. This ensures that language barriers are not an obstacle for business owners and investors who wish to use the services provided by the OSS system.

What are the benefits of using OSS GO ID Call Center?

Using the Call Center provides numerous benefits, such as faster response times, expert guidance, and the ability to resolve issues quickly. Furthermore, the center is easily accessible, allowing customers to reach out for assistance at any time.

How secure is OSS GO ID Call Center?

OSS GO ID Call Center is highly secure, ensuring that customer information is protected at all times. The center uses advanced security measures to safeguard customer data and comply with Indonesian privacy laws.

Summary Table of OSS GO ID Call Center Information

Parameter Information
Operating Hours Monday to Friday, 8 a.m. to 9 p.m., Saturday and Sunday, 9 a.m. to 5 p.m.
Contact Number 1500666
Email Address callcenter@oss.go.id
Languages Supported Indonesian and English

Frequently Asked Questions (FAQs)

1. How long does it take to get a response from OSS GO ID Call Center?

Response time varies depending on the complexity of the inquiry. However, the Call Center aims to respond within 24 hours.

2. How can I check the status of my application?

You can check the status of your application through the OSS GO ID website. Alternatively, you can contact the Call Center to inquire about the status of your application.

3. What types of businesses can be registered through OSS GO ID?

OSS GO ID allows registration for various types of businesses, including small and medium-sized enterprises, limited liability companies, and joint ventures.

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4. Can I receive guidance on how to comply with business regulations?

Yes, you can receive expert guidance on how to comply with business regulations by contacting the Call Center.

5. Is it necessary to have a taxpayer identification number (NPWP) to register a business through OSS GO ID?

Yes, having an NPWP is necessary to register a business through OSS GO ID.

6. Can I receive technical assistance in using the OSS system?

Yes, the Call Center provides technical assistance and support for using the OSS system.

7. Is my information safe when I contact the Call Center?

Yes, OSS GO ID Call Center uses advanced security measures to ensure that customer information is protected at all times.

8. What happens if my application is rejected?

If your application is rejected, you will receive a notification specifying the reason for rejection. You can contact the Call Center to inquire about how to remedy the issue and reapply.

9. Can I make changes to my application?

Yes, you can make changes to your application by contacting the Call Center or logging into the OSS GO ID website and updating your information.

10. Is there a fee for using OSS GO ID Call Center’s services?

No, there is no fee for using OSS GO ID Call Center’s services.

11. How can I provide feedback on the services provided by OSS GO ID Call Center?

You can provide feedback on the services provided by OSS GO ID Call Center by sending an email to callcenter@oss.go.id.

12. What documents are required to register a business through OSS GO ID?

The documents required vary depending on the type of business being registered. As such, it is recommended to consult with the Call Center to determine the necessary documents for your specific business.

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13. Is it possible to register a business through OSS GO ID without visiting a government office?

Yes, it is possible to register a business through OSS GO ID without visiting a government office.

Conclusion

In conclusion, OSS GO ID Call Center is an essential component of the OSS system that provides expert guidance and support to business owners and investors. Using the center’s services ensures that business processes are carried out smoothly, quickly, and efficiently. As such, we encourage all business owners and investors to take advantage of the services provided by OSS GO ID Call Center and experience the benefits that it offers.

Thank you for reading this article. If you have any further questions or inquiries, please do not hesitate to contact OSS GO ID Call Center. We wish you the best of luck in all your business endeavors!

Disclaimer

Please note that the information provided in this article is for informational purposes only and should not be construed as legal advice. It is recommended to consult with a legal professional before making any business decisions.