No Telp Xtrans Call Center: Complete Guide and FAQs

Introduction

Greetings dear readers! In today’s world, transportation plays a vital role in our daily activities. Whether it is for work or personal reasons, we all need reliable and efficient transportation services. Xtrans is one of the leading transportation companies in Indonesia, providing high-quality services to its customers. In this article, we will look at the no telp Xtrans call center, which is an essential part of their customer service.

As we all know, customer service is crucial for any business to thrive. It is the backbone of any successful company, and Xtrans understands this well. That’s why they have a dedicated call center to cater to their customers. In this article, we will provide you with all the necessary information regarding Xtrans’ no telp call center, including how to contact them, their working hours, and much more. So, let’s dive in!

History of Xtrans

Xtrans is a transportation company established in 2001, with its headquarters located in Jakarta, Indonesia. It is a subsidiary of PT Catur Sentosa Adiprana Tbk, a well-known conglomerate in Indonesia. Xtrans provides a wide range of transportation services such as trucking, car rental, and logistic services. With over 4000 fleets and more than 60 branches spread across Indonesia, Xtrans has become one of the most trusted transportation companies in the country.

What is a Call Center?

Before we dive into the details about Xtrans’ no telp call center, let’s first understand what a call center is. A call center is a centralized department within a company that handles inbound and outbound calls from customers. It is a hub for customer service, where customers can call and inquire about products or services, lodge complaints, or ask for assistance.

Now, let’s move on to the main topic of our article, Xtrans’ no telp call center.

No Telp Xtrans Call Center: All You Need to Know

What is No Telp Xtrans Call Center?

No telp Xtrans call center is a customer service department within Xtrans that handles inbound and outbound calls from customers. It is a dedicated hub for customers to call and inquire about Xtrans’ transportation services or lodge complaints. The no telp Xtrans call center is equipped with a team of well-trained customer service representatives who are always ready to assist customers with their queries.

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How to Contact No Telp Xtrans Call Center?

If you want to contact Xtrans’ no telp call center, you can do so by dialing +62-21-390-7777. The call center is available 24/7, and you can call at any time of the day. You can also reach out to their customer service team through their website or social media.

What Services can You Inquire About from No Telp Xtrans Call Center?

You can inquire about a wide range of services from Xtrans’ no telp call center, including:

Service Description
Trucking Services You can inquire about Xtrans’ trucking services, including available routes, delivery times, and rates.
Car Rental Services You can inquire about Xtrans’ car rental services, including car availability, rates, and booking procedures.
Logistic Services You can inquire about Xtrans’ logistic services, including warehousing, distribution, and other logistic solutions.
Customer Complaints You can lodge complaints regarding Xtrans’ services, and the customer service team will assist you with a resolution.

Is There a Fee for Calling No Telp Xtrans Call Center?

No, there is no fee for calling Xtrans’ no telp call center. However, you may incur standard call charges according to your telecommunication provider.

Can You Contact No Telp Xtrans Call Center from Anywhere in Indonesia?

Yes, Xtrans’ no telp call center is available throughout Indonesia. You can call them from any region of the country, and the customer service team will assist you with your queries.

What Language Does No Telp Xtrans Call Center Provide Service in?

Xtrans’ no telp call center provides services in Bahasa Indonesia and English languages.

What are the Working Hours of No Telp Xtrans Call Center?

The no telp Xtrans call center operates 24/7, and you can contact them at any time of the day.

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How to Make a Complaint to No Telp Xtrans Call Center?

If you have a complaint regarding Xtrans’ services, you can call their no telp call center and lodge your complaint. The customer service team will assist you with resolving your issue. You can also reach out to them through their website or social media.

Frequently Asked Questions (FAQs)

1. What is Xtrans?

Xtrans is a transportation company established in 2001, providing a wide range of transportation services, including trucking, car rental, and logistic services.

2. What is No Telp Xtrans Call Center?

No telp Xtrans call center is a customer service department within Xtrans that handles inbound and outbound calls from customers.

3. How to Contact No Telp Xtrans Call Center?

You can contact Xtrans’ no telp call center by dialing +62-21-390-7777 or reaching out to their customer service team through their website or social media.

4. What Services can You Inquire About from No Telp Xtrans Call Center?

You can inquire about Xtrans’ trucking services, car rental services, logistic services, and lodge complaints regarding their services.

5. Is There a Fee for Calling No Telp Xtrans Call Center?

No, there is no fee for calling Xtrans’ no telp call center, but you may incur standard call charges according to your telecommunication provider.

6. What Language Does No Telp Xtrans Call Center Provide Service in?

Xtrans’ no telp call center provides services in Bahasa Indonesia and English languages.

7. What are the Working Hours of No Telp Xtrans Call Center?

The no telp Xtrans call center operates 24/7, and you can contact them at any time of the day.

8. Can You Contact No Telp Xtrans Call Center from Anywhere in Indonesia?

Yes, Xtrans’ no telp call center is available throughout Indonesia. You can call them from any region of the country.

9. How to Make a Complaint to No Telp Xtrans Call Center?

You can call Xtrans’ no telp call center and lodge your complaint, and the customer service team will assist you with a resolution.

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10. What is the Average Response Time for Complaints Raised to No Telp Xtrans Call Center?

The average response time for complaints raised to Xtrans’ no telp call center is within 24 hours.

11. How to Cancel or Reschedule Your Booking with Xtrans?

You can cancel or reschedule your booking with Xtrans by calling their no telp call center or reaching out to their customer service team through their website or social media.

12. Does Xtrans Provide Insurance Coverage for Their Services?

Yes, Xtrans provides insurance coverage for their services. However, it is recommended to check the terms and conditions of the insurance policy before availing of their services.

13. Is Xtrans’ Website Secure for Online Transactions?

Yes, Xtrans’ website is secure for online transactions. They use SSL encryption to protect their customers’ personal and financial information.

Conclusion

In conclusion, Xtrans’ no telp call center is a vital part of their customer service department, providing timely and efficient assistance to their customers. We have covered all the necessary information about no telp Xtrans call center, including how to contact them, their working hours, and services they provide. We have also answered some of the frequently asked questions regarding Xtrans’ services. If you have any queries or complaints regarding Xtrans’ services, don’t hesitate to contact their no telp call center. We hope this article was helpful to you.

Thank you for reading, and have a pleasant day ahead!

Disclaimer

The information provided in this article is for informational purposes only. We do not guarantee the accuracy of the information provided in this article, and we do not take responsibility for any loss or damage caused by using the information provided in this article. It is always recommended to confirm the information provided with the respective company or agency before making any decisions.