Modena Surabaya Call Center: The Ultimate Guide

An Introduction to Modena Surabaya

Welcome to our comprehensive guide about Modena Surabaya, one of the leading customer service centers in Surabaya, Indonesia. Modena Surabaya is committed to providing the best customer service experience for all its clients, offering a wide range of services to meet their needs. From technical support to account management and sales, Modena Surabaya has a team of experienced and highly trained customer service representatives to assist you with all your needs.

In this article, we will delve deeper into the world of Modena Surabaya Call Center, exploring everything from its history, services offered, contact information, and much more. Whether you are a current or potential customer, you will find all the relevant information you need to know about Modena Surabaya Call Center.

πŸ“ž History of Modena Surabaya

Modena Surabaya Call Center was established in 2004, with the aim of providing exceptional customer service to clients in the Surabaya region. Since its inception, the company has grown in leaps and bounds, attracting an ever-growing list of clients who appreciate its commitment to quality and excellence.

Today, Modena Surabaya Call Center is recognized as a leading provider of customer service solutions, with a reputation for providing prompt, reliable and efficient service to its clients.

πŸ‘₯ What Services Does Modena Surabaya Offer?

Modena Surabaya Call Center offers a variety of customer service solutions to its clients, including:

Service Description
Technical Support Get technical support for your products from a team of experts
Account Management Assistance with managing your Modena Surabaya account
Sales Get assistance with purchasing Modena Surabaya products
Complaints Report any issues you may have with Modena Surabaya products or services
Product Information Get detailed information on Modena Surabaya’s range of products
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πŸ“ž How to Contact Modena Surabaya?

There are several ways to contact Modena Surabaya, including:

Call Us

You can reach Modena Surabaya Call Center by phone at +62 21 2550 0992. Our customer service representatives are available to assist you 24/7.

Email Us

You can send an email to Modena Surabaya at info@modena.co.id. Our support team will respond to your queries within 24 hours.

Live Chat

You can also chat with our customer service representatives via our website’s live chat feature. This is available 24/7 and is an excellent option if you need a quick response to a question or inquiry.

Social Media

Modena Surabaya is also active on social media platforms such as Facebook, Twitter and Instagram. You can follow and connect with us on these platforms to stay up-to-date with the latest news, promotions, and events.

πŸ™‹ Frequently Asked Questions (FAQs)

1. What is Modena Surabaya?

Modena Surabaya is a customer service center that provides a wide range of services to clients in Surabaya, Indonesia.

2. What services does Modena Surabaya offer?

Modena Surabaya offers a wide range of customer service solutions, including technical support, account management, sales, complaints, and product information.

3. How can I contact Modena Surabaya?

You can contact Modena Surabaya by phone, email, live chat, or social media platforms such as Facebook, Twitter, and Instagram.

4. What are the working hours of Modena Surabaya?

Modena Surabaya is available 24/7 to assist you with all your customer service needs.

5. How long does it take to get a response from Modena Surabaya?

You can expect a response from our support team within 24 hours.

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6. Is Modena Surabaya available outside Surabaya?

Yes, Modena Surabaya provides customer service solutions to clients all over Indonesia.

7. Is Modena Surabaya available in English?

Yes, Modena Surabaya’s customer service representatives are fluent in English and will be happy to assist you in English.

8. How can I register for a Modena Surabaya account?

You can register for a Modena Surabaya account on our website or by contacting our customer service representatives via phone, email, or live chat.

9. How can I provide feedback to Modena Surabaya?

You can provide feedback to Modena Surabaya by filling out our online feedback form or by contacting our customer service representatives via phone, email, or live chat.

10. Does Modena Surabaya offer refunds?

Yes, Modena Surabaya offers refunds in certain cases. Please contact our customer service representatives for more information on refunds.

11. What are the payment options available for Modena Surabaya products?

Modena Surabaya accepts various forms of payment, including credit/debit cards, bank transfers, and cash on delivery.

12. Does Modena Surabaya offer discounts or promotions?

Yes, Modena Surabaya offers various discounts and promotions throughout the year. Please follow us on social media or contact our customer service representatives for more information.

13. How long does it take to get a replacement for a faulty product?

The time it takes to get a replacement for a faulty product depends on the particular product and the circumstances surrounding the fault. Please contact our customer service representatives for more information.

πŸ™Œ Taking Action with Modena Surabaya

Whether you are a current or potential customer, Modena Surabaya Call Center is committed to providing you with the best customer service experience possible. We are always available to assist you with all your customer service needs, so please do not hesitate to contact us.

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Thank you for choosing Modena Surabaya Call Center!

⚠️Disclaimer

This article is for information purposes only. The information contained therein is accurate and up-to-date to the best of our knowledge at the time of publication. However, we cannot be held responsible for any errors or omissions, nor for any actions taken by individuals or organizations based on the information provided in this article.