The Complete Guide to Mandiri Manado Call Center: Everything You Need to Know

Connecting You to Excellent Customer Service

Welcome to our guide on Mandiri Manado call center, a premier customer service provider in Indonesia. If you’re looking for reliable and efficient customer service, you’re in the right place. Here, we’ll provide you with extensive information on Mandiri Manado, including all their services, history and contact details. Are you excited? Let’s dive in!

What is Mandiri Manado?

Mandiri Manado is a call center located in the bustling city of Manado, Indonesia. They offer first-rate customer service solutions to individuals and businesses across diverse sectors, including banking, insurance, telecommunications, and more.

Their call center operates 24/7 to ensure that clients can get help whenever they need it. Mandiri Manado’s team of knowledgeable and dedicated customer service agents work round the clock to provide their clients with quick, effective and personalized solutions, always with a smile.

Mandiri Manado is driven by its commitment to excellence and customer satisfaction. They strive to build long-lasting relationships with their clients and to help them achieve their goals through exceptional customer service delivery.

The History of Mandiri Manado

Mandiri Manado began operating in 2003 as a small customer service team and gradually expanded into a leading call center in Indonesia. Today, it holds a reputation as an industry leader for exceptional customer service, providing a personalized touch to all its clients.

Mandiri Manado has always been passionate about delivering exceptional customer service to its clients, and this has remained its guiding principle. The team boasts of innovation, flexibility, and transparency as its core values.

Since its inception, Mandiri Manado has consistently achieved high customer satisfaction ratings, and today, it is widely recognized as one of the key players in the call center industry in Indonesia.

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Services Offered by Mandiri Manado

Mandiri Manado offers an array of customer service solutions for various industries. Some of the services offered include:

Services Description
Helpdesk Support 24/7 Customer support service
Telemarketing Outbound call center services to market products and services
Inbound Call Services Answering business phone calls
Email Support Email support to customers
Chat Support Real-time messaging services to customers
Customer Service Training Training for businesses to improve customer service delivery
Lead Generation Marketing campaigns to generate new leads for businesses

Tips on How to Use Mandiri Manado Call Center Services

If you’re looking to get the best out of Mandiri Manado call center services, Here are some tips on how to utilize their services:

1. Ensure You Provide Accurate Information to the Agent

To get quick and efficient service, ensure you provide accurate and detailed information to the customer service agent. This will enable quicker resolution of your queries or issues.

2. Be Clear on What You Need

Let the customer service agent know the exact help you need, so they can provide the right solution.

3. Be Polite

Speak politely and be respectful to the customer service agent. This will make them more willing to assist you and provide better service.

4. Take Notes

When speaking with a customer service agent, take notes on important information given to you. This information might be useful to you in the future.

Frequently Asked Questions (FAQs)

Q: What are Mandiri Manado’s operating hours?

A: Mandiri Manado operates 24/7, every day of the week.

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Q: Can I get an email response from Mandiri Manado’s customer service?

A: Yes, Mandiri Manado offers email support to customers

Q: How can I report a technical issue to Mandiri Manado?

A: You can report a technical issue to Mandiri Manado by calling their helpline or contacting them via email or live chat.

Q: How does Mandiri Manado ensure customer satisfaction?

A: Mandiri Manado ensures customer satisfaction by providing personalized, efficient and effective solutions to their clients.

Q: Can Mandiri Manado help me solve billing issues?

A: Yes, Mandiri Manado provides billing support for businesses and individuals.

Q: What services does Mandiri Manado offer?

A: Mandiri Manado offers an array of customer service solutions for various industries. Some of the services offered include helpdesk support, telemarketing, email support, chat support, among others.

Q: What is Mandiri Manado’s commitment to customer service?

A: Mandiri Manado is committed to providing exceptional customer service to its clients, focusing on innovation, flexibility, and transparency.


Mandiri Manado is a go-to call center for businesses and individuals looking for reliable customer service solutions. With a team of dedicated and knowledgeable customer service agents who are available 24/7, Mandiri Manado delivers exceptional service delivery to its clients.

We hope that this comprehensive guide has provided you with all the information you need on Mandiri Manado call center services. We encourage you to make use of their services and experience excellent customer service delivery today.


The information contained in this article is for general information purposes only. While we endeavour to keep the information correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the article or the information, products, services, or related graphics contained in the article, for any purpose. Therefore, any reliance you place on such information is strictly at your own risk.

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