The M3905 Call Center Phone: The Definitive Guide

Unlock the Full Potential of Your Call Center with the M3905

Welcome to our ultimate guide to the M3905 call center phone! 📞 Whether you’re looking to upgrade your call center equipment or you’re just curious about this powerful phone, you’ve come to the right place. Our comprehensive guide will provide you with everything you need to know about the M3905, from its features and benefits to its compatibility and pricing.


The M3905 is a high-performance call center phone that is designed to increase the efficiency and productivity of your call center operations. It is a durable and reliable option that provides clear voice quality and advanced features that will help you handle calls with ease. The M3905 is a favorite among call center managers and agents because of its user-friendly interface, customizable settings, and intuitive design. This phone has everything you need to streamline your operations and ensure that your customers are always satisfied. Let’s dive into the details and explore what makes the M3905 such a great choice for call centers. 🚀

What is the M3905?

The M3905 is a digital phone that is designed specifically for call centers. It is manufactured by Nortel Networks, a leading provider of telecommunications equipment. The M3905 is equipped with a range of advanced features that make it ideal for managing high volumes of calls. This phone is designed to be durable, reliable, and easy to use, so your call center can operate smoothly and efficiently.

What are the Key Features of the M3905?

Feature Description
Call Display Displays caller ID information on the phone’s screen
Call Waiting Alerts user of incoming calls while on an active call
Conference Calling Allows multiple users to participate in the same call
Speed Dialing Stores frequently dialed numbers for quick access
Hands-Free Speakerphone Allows for hands-free calling and conference calls
Headset Compatibility Enables the use of a headset for hands-free calling
Call Volume Control Adjusts the volume of incoming and outgoing calls
Mute Button Mutes the phone’s audio during a call
Message Waiting Indicator Displays a visual indicator when a message is waiting
Call Forwarding Redirects incoming calls to another number
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Why Choose the M3905 for Your Call Center?

There are many reasons why the M3905 is a popular choice for call centers. Here are some of the key benefits that make it stand out from the competition:

  • Easy to Use: The M3905 has a user-friendly interface and intuitive design that makes it easy for agents to navigate and perform their tasks.
  • Customizable: The phone’s settings can be customized to suit the specific needs of your call center, including display options, button programming, and more.
  • Advanced Features: The M3905 comes equipped with a range of advanced features that help agents handle calls more efficiently and effectively.
  • Reliable: The M3905 is a durable and reliable phone that is designed to withstand the rigors of a busy call center environment.
  • Cost-Effective: The M3905 offers a cost-effective solution for call centers that need a high-performance phone without breaking the bank.

Is the M3905 Compatible with Your Call Center System?

The M3905 is designed to be compatible with a wide range of call center systems, including PBX, IP, and hybrid systems. Before purchasing the M3905, it’s important to check that it is compatible with your specific system. You can consult the product documentation or contact the manufacturer for more information.

How Much Does the M3905 Cost?

The price of the M3905 can vary depending on the supplier and the specific features you require. On average, the M3905 can cost between $100 and $200 per unit. It’s important to shop around and compare prices to find the best deal for your call center.

What is the Warranty on the M3905?

The M3905 comes with a standard one-year warranty from the manufacturer. This warranty covers any defects or malfunctions that may occur during normal use. Some suppliers may offer extended warranties for an additional fee.

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How Do You Install and Set Up the M3905?

The installation and setup process for the M3905 can vary depending on your specific call center system. Generally, the phone can be connected to your system using an Ethernet cable or through an IP network. Once connected, the phone can be configured using the phone’s user interface. It’s important to consult the product documentation or contact the manufacturer for detailed instructions on how to install and set up the M3905.

What Maintenance and Support is Required for the M3905?

The M3905 is a durable and reliable phone that requires minimal maintenance. However, regular cleaning and inspection can help ensure that it continues to function properly. If you encounter any issues or need technical support, you can contact the manufacturer or your supplier for assistance.


How many lines can the M3905 handle?

The M3905 can handle up to six lines

What type of network does the M3905 use?

The M3905 uses an Ethernet network or an IP network

What is the maximum distance between the M3905 and the Ethernet switch?

The maximum distance is 100 meters

Is the M3905 compatible with Plantronics headsets?

Yes, the M3905 is compatible with Plantronics headsets

Can the M3905 be programmed for call processing?

Yes, the M3905 can be programmed for call processing

Does the M3905 have a built-in headset jack?

Yes, the M3905 has a built-in headset jack

What kind of display does the M3905 have?

The M3905 has a 2×24 character display

What is the length of the M3905 handset cord?

The handset cord is approximately 9 feet long

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Does the M3905 support caller ID?

Yes, the M3905 supports caller ID

Can the M3905 be wall-mounted?

Yes, the M3905 can be wall-mounted using an optional bracket

What is the maximum ring volume on the M3905?

The maximum ring volume is adjustable up to 87 dB

What is the weight of the M3905?

The M3905 weighs approximately 2.2 pounds

Does the M3905 have a hands-free mode?

Yes, the M3905 has a hands-free speakerphone mode


The M3905 is a powerful and reliable call center phone that can help you streamline your operations and ensure that your customers are always satisfied. From its advanced features to its user-friendly interface, this phone has everything you need to manage high volumes of calls and improve agent productivity. If you’re looking for a cost-effective and efficient solution for your call center, the M3905 is definitely worth considering.

Don’t wait any longer to unlock the full potential of your call center. Contact your supplier or the manufacturer today to learn more about how the M3905 can revolutionize your operations. 📲


This article is for informational purposes only. The information contained in this article is not intended to be a substitute for professional advice, diagnosis, or treatment. Always seek the advice of a qualified professional with any questions you may have regarding a medical condition, legal matter, or other professional concern.