Lion Air Lombok Call Center: A Comprehensive Guide

Introduction

Greetings to all the readers! Are you planning to travel to Lombok and looking for Lion Air’s call center? You are in the right place! Lion Air is a popular Indonesian airline that operates flights to various domestic and international destinations. The airline has been serving the aviation industry for more than two decades and is known for its affordable fares, good customer service and on-time performance.

If you are planning to reach out to Lion Air’s call center, you will find all the details in this article. From contact numbers to FAQs, this article has got you covered! So, let’s dive in and explore all about Lion Air’s Lombok call center.

About Lion Air

Lion Air is an Indonesian low-cost airline that was founded in 1999. The airline’s headquarters are located in Jakarta, and it operates flights to over 100 destinations in Indonesia and other countries. Lion Air is one of the largest airlines in Indonesia, with a market share of over 50%.

The airline has a fleet of more than 230 aircraft, including the Boeing 737 and Airbus A330. Lion Air has won several awards for its customer service, including the “Best Low-Cost Carrier” award at the 2019 Asia Pacific Aviation Awards.

Lion Air’s Call Center in Lombok

Lion Air’s call center in Lombok is dedicated to helping customers with their flight-related queries and issues. The call center operates 24/7, and the customer service representatives are trained to handle all types of inquiries and complaints.

If you are looking to reach out to Lion Air’s call center in Lombok, you can do so by dialing the following numbers:

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Country Call Center Number
Indonesia 0804-1-777-888
Malaysia +60-3-7841-5333
Singapore +65-6339-1922

FAQs

1. What documents do I need to carry while travelling on Lion Air?

Passengers travelling on Lion Air are required to carry their valid photo identity proof, such as a passport or national ID card.

2. Can I make changes to my flight booking?

Yes, you can make changes to your flight booking by contacting Lion Air’s call center. However, changes may be subject to fees and availability.

3. What is Lion Air’s baggage allowance policy?

Lion Air’s baggage allowance policy varies depending on the route and fare class. Please visit their website or contact their call center for more information.

4. How can I check my flight status?

You can check your flight status by visiting Lion Air’s website or by contacting their call center.

5. Does Lion Air offer in-flight meals?

Yes, Lion Air offers in-flight meals for purchase. The meals can be pre-ordered or purchased onboard.

6. Can I carry a musical instrument on Lion Air?

Yes, you can carry a musical instrument on Lion Air, subject to certain conditions. Please contact their call center for more information.

7. What is Lion Air’s refund policy?

Lion Air’s refund policy varies depending on the fare class and route. Please visit their website or contact their call center for more information.

8. Can I book a seat in advance?

Yes, you can book a seat in advance by contacting Lion Air’s call center or visiting their website. However, seat selection may be subject to fees and availability.

9. What is the check-in policy for Lion Air?

Lion Air’s check-in policy varies depending on the route and fare class. Passengers can check-in online or at the airport.

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10. Can I carry liquids in my hand baggage?

Passengers are not allowed to carry liquids in their hand baggage, except for medications and baby food. The liquids must be in containers of up to 100ml and placed in a transparent, resealable plastic bag.

11. Can I carry a power bank on Lion Air?

Yes, passengers are allowed to carry a power bank on Lion Air, subject to certain conditions. Please contact their call center for more information.

12. What is Lion Air’s unaccompanied minor policy?

Lion Air offers an unaccompanied minor service for children between 5 and 12 years of age. Please contact their call center for more information.

13. What is Lion Air’s pet policy?

Lion Air allows pets to travel in the cabin or as checked baggage, subject to certain conditions. Please contact their call center for more information.

Conclusion

In conclusion, Lion Air’s call center in Lombok is dedicated to providing excellent customer service to its passengers. From flight bookings to baggage queries, the call center is equipped to handle all types of inquiries and complaints. With the information provided in this article, you can reach out to Lion Air’s call center with ease and get all your queries resolved. So, book your tickets with Lion Air and have a hassle-free travel experience!

Disclimer

This article is purely for informational purposes, and the website does not endorse or promote any particular airline. The information provided in this article is accurate to the best of our knowledge, but readers are advised to check with the airline or their official website for the latest information and updates.

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