LBC Call Center: The Ultimate Guide to Customer Service Excellence

The Best Customer Service in the Philippines!

Welcome to the ultimate guide on LBC Call Center, where we will dive into everything you need to know about this world-class customer service organization. If you’re looking for reliable and efficient customer service that is available 24/7, then LBC Call Center is the answer.

With over 70 years of experience in the logistics and courier industry, LBC has become a household name that Filipinos trust. Its commitment to excellence is evident in the numerous awards it has received over the years, including Best Courier Service and Best Supply Chain Management.

Whether you’re looking to track your package, inquire about delivery schedules, or file a complaint, LBC’s customer service representatives are always ready to assist you. With the use of modern technology and a team of highly trained professionals, LBC Call Center provides the best customer service in the Philippines.

What is LBC Call Center?

LBC Call Center is the customer service division of LBC Express, Inc. It is responsible for handling customer inquiries, complaints, and feedback via phone, email, and social media. Customers can contact LBC Call Center for various concerns, including tracking their packages, scheduling deliveries, and filing complaints.

The LBC Call Center team is composed of skilled and knowledgeable customer service representatives who undergo intensive training to ensure that they provide the best possible customer experience. LBC’s customer service team is available 24/7, making it easy for customers to get the assistance they need no matter the time of day.

What Services Does LBC Call Center Offer?

LBC Call Center offers a wide range of services to its customers. Some of these services include:

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Service Description
Package Tracking Customers can track the status of their package through LBC’s website, mobile app, or by calling the LBC Call Center.
Delivery Scheduling Customers can schedule the delivery of their package at a time and date that is convenient for them.
Complaint Filing Customers can file complaints about LBC’s services or their package’s delivery status via phone, email, or social media.
Feedback Collection LBC Call Center collects feedback from customers, which is used to improve the quality of its services.

Why Choose LBC Call Center?

There are many reasons why customers choose LBC Call Center for their customer service needs. Some of these reasons include:

  • 24/7 Availability – LBC customers can contact the Call Center anytime, anywhere.
  • Efficient Service – LBC Call Center representatives are trained to provide efficient and effective customer service
  • Modern Technology – LBC uses cutting-edge technology to improve the customer experience, such as online tracking systems and mobile apps.
  • Highly Skilled Representatives – LBC Call Center representatives undergo rigorous training to ensure that they provide the best possible service to customers.

FAQs

1. How can I track my package?

You can track your package through LBC’s website or mobile app, or by calling the LBC Call Center.

2. How do I schedule the delivery of my package?

You can schedule the delivery of your package by calling the LBC Call Center.

3. What should I do if my package is delayed?

You can file a complaint with the LBC Call Center via phone, email, or social media if your package is delayed.

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4. Can I cancel a shipment?

Yes, you can cancel a shipment by contacting the LBC Call Center.

5. How do I file a complaint?

You can file a complaint via phone, email, or social media by contacting the LBC Call Center.

6. What should I do if my package is lost?

You can file a complaint with the LBC Call Center if your package is lost.

7. How do I provide feedback to LBC?

You can provide feedback to LBC via phone, email, or social media by contacting the LBC Call Center.

8. What is LBC’s customer service number?

LBC’s customer service number is (632) 8585-999 (Metro Manila) or 1-800-10-8585999 (Provincial).

9. How can I contact LBC Call Center?

You can contact LBC Call Center via phone, email, or social media.

10. What are LBC’s customer service hours?

LBC’s customer service is available 24/7.

11. How long does it take for LBC to deliver a package?

Delivery time may vary depending on the location and service level selected. You can check the delivery time estimates on LBC’s website or mobile app.

12. Can I change the delivery address of my package?

Yes, you can change the delivery address of your package by contacting the LBC Call Center.

13. Can I pick up my package at LBC’s office?

Yes, you can pick up your package at any LBC branch. Please bring valid identification and the tracking number of your package.

Conclusion

Choosing LBC Call Center for your customer service needs is the best decision you can make as a consumer. With its commitment to excellence and use of modern technology, LBC Call Center provides the best customer service in the Philippines.

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If you encounter any problems with your packages or have any feedback, don’t hesitate to contact the LBC Call Center via phone, email or social media. Its highly skilled representatives are always ready to assist you in any way possible.

So what are you waiting for? Choose LBC Call Center now and experience world-class customer service like no other!

Disclaimer

In creating this article, there has been no financial or material incentive given to the writer. All information shared in this article is based on public information and research. The writer and publisher are not responsible for any losses or damages that may occur as a result of using the information in this article.