Kementerian Tenaga Kerja Call Center – All You Need to Know

Title: Kementerian Tenaga Kerja Call Center – All You Need to Know

Have you ever had a query or concern regarding labor law in Malaysia? Whether you are an employee or employer, understanding the laws governing the labor market is essential. One of the ways to access this information is through the Kementerian Tenaga Kerja (Ministry of Human Resources) call center. In this article, we’ll delve into what the call center is, how it works, and what services it offers.

What is Kementerian Tenaga Kerja Call Center?

⭐ The Kementerian Tenaga Kerja Call Center is a service provided by the Ministry of Human Resources in Malaysia.

⭐ It is a platform that enables members of the public to access information and services related to labor law, employment, and other issues related to the ministry’s mandate.

⭐ The center is designed to provide one-stop services for all labor-related inquiries, complaints, and suggestions.

The services offered by Kementerian Tenaga Kerja Call Center

⭐ The call center provides a wide range of services that cater to the public’s labor-related inquiries and concerns. Below are some of the services offered:

Service Description
General Inquiry Information and clarification on labor law and employment-related matters
Complaints Complaints related to labor law violations, such as unpaid salaries, wrongful termination, and discrimination
Foreign Workers Information and services related to foreign workers, such as work permits, recruitment, and documentation
Job Search Assistance in finding employment opportunities, such as job vacancies and career advice
Training Information on training programs and initiatives provided by the ministry
Suggestion and Feedback Suggestions for improving labor-related policies and feedback on the services provided by the ministry
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⭐ The center also provides services related to the ministry’s agencies, such as Social Security Organization (SOCSO) and Department of Labor (JTK).

How to access Kementerian Tenaga Kerja Call Center?

⭐ Members of the public can access the call center through the following channels:

☎️ Call – Call the center at 1-800-88-8000 (local) or +603-8323 2222 (overseas).

📩 Email – Send an email to callcenter@hrdf.com.my.

💬 Live Chat – Chat with a customer service representative on the ministry’s website (https://www.hrdf.com.my/kementerian-tenaga-kerja-call-center).

📱 Social Media – Send a message to the ministry’s social media platforms, such as Facebook and Twitter.

What are the benefits of using Kementerian Tenaga Kerja Call Center?

⭐ There are several benefits of using the center, including:

✅ Access to information and services related to labor law and employment, which can help employees and employers to adhere to the law and avoid violations.

✅ Easy access to information related to the ministry’s agencies, such as SOCSO and JTK.

✅ Assistance in finding employment opportunities and training programs, which can help individuals to enhance their skills and improve their employability.

✅ A platform to lodge complaints and provide suggestions for improving labor-related policies.

FAQs

1. Is the Kementerian Tenaga Kerja Call Center available 24/7?

No, the center is available from 8:30 am to 5:30 pm on weekdays (Monday to Friday).

2. Can I complain about my employer to the call center?

Yes, you can lodge a complaint related to labor law violations, such as unpaid salaries, wrongful termination, and discrimination.

3. Can foreigners use the call center?

Yes, the center provides services related to foreign workers, such as work permits, recruitment, and documentation.

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4. Is the information provided by the call center confidential?

Yes, the center maintains strict confidentiality of information provided by callers.

5. Can I access training programs through the call center?

Yes, the center provides information on training programs and initiatives provided by the ministry.

6. How can I provide feedback on the services provided by the ministry?

You can provide feedback through the suggestion and feedback service provided by the call center.

7. Are there any charges for accessing the call center?

No, accessing the center is free of charge.

Conclusion

⭐ The Kementerian Tenaga Kerja Call Center is a valuable resource for individuals and organizations seeking information and services related to labor law and employment.

⭐ Whether you have a general inquiry, complaint, or suggestion, the center is designed to cater to all labor-related concerns.

⭐ Make use of the services provided by the center to enhance your knowledge on labor law and employment, and to access training programs and employment opportunities.

Take Action Now!

⭐ If you have any labor-related concerns or queries, contact the Kementerian Tenaga Kerja Call Center today.

⭐ Take advantage of the services provided by the center to enhance your employability and ensure that you adhere to labor laws.

Closing Statement With Disclaimer

⭐ The information provided in this article is for general informational purposes only and should not be considered as legal advice.

⭐ While we have endeavored to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information contained in this article.

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⭐ Any reliance you place on such information is therefore strictly at your own risk.

⭐ In no event will we be liable for any loss or damage arising out of or in connection with the use of this article.