Indihome Banda Aceh Call Center – All You Need To Know

The Ultimate Guide To Indihome Banda Aceh Call Center

Welcome to our ultimate guide to Indihome Banda Aceh call center! Are you looking for high-quality internet and TV services? Look no further than Indihome, a top-notch provider in Indonesia. Indihome Banda Aceh call center offers exceptional customer support and technical assistance to ensure a smooth and seamless experience for all its users.

In this guide, we will walk you through everything you need to know about Indihome Banda Aceh call center. From the services offered to contact information and frequently asked questions, we have got you covered. So, let’s dive in and explore Indihome Banda Aceh call center!

About Indihome Banda Aceh

What is Indihome Banda Aceh?

Indihome Banda Aceh is a telecommunications company that offers high-quality internet, telephone, and TV services to customers in and around Banda Aceh. Indihome Banda Aceh is known for its reliable infrastructure and top-notch customer support, making it a popular choice for many households in Indonesia.

Services Offered by Indihome Banda Aceh

Indihome Banda Aceh offers a variety of services to meet the needs of its customers. Some of the services offered by Indihome Banda Aceh include:

Service Description
Internet High-speed internet with various packages to choose from
Telephone Landline phone service with competitive rates
TV Cable TV with a wide range of channels and packages available

Contact Information

How to Contact Indihome Banda Aceh

Indihome Banda Aceh offers several ways to get in touch with customer support. If you need assistance or have any questions, you can contact Indihome Banda Aceh in the following ways:

  • Call the customer service hotline: 147
  • Visit the Indihome Banda Aceh website and use the online chat support feature
  • Visit their office in Jalan Teuku Umar No. 129
  • Send an email to customer service: customer_care@indihome.co.id
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What are the Working Hours of Indihome Banda Aceh Call Center?

Indihome Banda Aceh call center operates from Monday to Sunday, from 06:00 to 22:00.

Frequently Asked Questions

How long does it take for Indihome to install my service after registration?

Generally, it takes between 1 to 5 business days for Indihome to install your service after registration. However, the actual installation time may vary depending on the location and the service package you have chosen.

How do I pay my Indihome Banda Aceh bill?

You can pay your Indihome Banda Aceh bill through several methods, including online banking, virtual account, and automatic debit.

How can I upgrade my Indihome service package?

To upgrade your Indihome service package, you can either visit their website or call the customer service hotline at 147.

Is it possible to pause my Indihome subscription?

Yes, Indihome Banda Aceh offers a temporary suspension of your subscription for a maximum of 90 days.

What should I do if I experience slow internet speed?

If you experience slow internet speed, you can contact the customer service hotline at 147 to report the issue. The technical support team will assist you in resolving the problem as soon as possible.

What is the maximum internet speed offered by Indihome Banda Aceh?

Indihome Banda Aceh offers internet speed of up to 1000 Mbps (Fiber) and 300 Mbps (DSL).

What is the minimum contract period for Indihome Banda Aceh?

The minimum contract period for Indihome Banda Aceh is 12 months.

What is the monthly subscription fee for a basic Indihome package?

The monthly subscription fee for a basic Indihome package starts at Rp 175,000 per month.

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Can I change my Indihome Banda Aceh package during the contract period?

Yes, you can change your Indihome Banda Aceh package during the contract period. However, additional charges may apply, and the minimum contract period will be extended accordingly.

How can I get a new Indihome connection?

To get a new Indihome connection, you can visit their website or call the customer service hotline at 147. The technical team will assist you with the installation process.

What is the maximum number of devices that can be connected to Indihome WiFi?

The maximum number of devices that can be connected to Indihome WiFi depends on the service package you have chosen. Generally, you can connect up to 10 devices at the same time.

Can I use my own router with Indihome Banda Aceh?

Yes, you can use your own router with Indihome Banda Aceh, as long as it is compatible with the service package you have chosen.

Is there a refund policy for Indihome Banda Aceh?

Yes, Indihome Banda Aceh offers a refund policy for up to 14 days after installation. However, certain terms and conditions apply.

How can I check my Indihome Banda Aceh usage?

You can check your Indihome Banda Aceh usage by logging in to your account on their website or by downloading the Indihome Care app.

Conclusion

Indihome Banda Aceh call center is a trusted provider of internet, telephone, and TV services in Indonesia. With its reliable infrastructure and exceptional customer support, Indihome Banda Aceh has become a popular choice for many households in and around Banda Aceh. We hope this ultimate guide has provided you with all the information you need to know about Indihome Banda Aceh call center. So, what are you waiting for? Sign up for Indihome Banda Aceh today and enjoy high-quality services at an affordable price!

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Disclaimer

The information provided in this article is for informational purposes only. The author and publisher of this article do not assume any liability for errors or omissions or any damages resulting from the use of the information contained herein. It is always recommended to contact the service provider directly to obtain the most up-to-date and accurate information.