Greetings, dear readers! In today’s world, call centers have become an integral part of businesses. They have revolutionized the way customer service is provided and have made our lives easier, especially during this pandemic. Trinoma Call Center, located in Quezon City, Philippines, is one such center that provides exceptional services to its clients. In this article, we will dive into everything you need to know about In Trinoma Call Center, including its history, services, work culture, and FAQs.
What is a Call Center?
Before we dive into In Trinoma Call Center, let us first understand what a call center is. A call center is a centralized office that receives and transmits a large volume of calls for various purposes, such as customer service, marketing, telemarketing, etc. These calls are made by customers or potential customers and are answered by agents who provide them with the necessary assistance or information.
History of In Trinoma Call Center
In Trinoma Call Center was established in 2007 as part of the Ayala Malls Group. It primarily served as a customer service center for Trinoma Mall, but over the years, it has expanded its services to cater to other businesses as well. In Trinoma Call Center has won numerous awards for its exceptional services and work culture, making it one of the most sought-after call centers in the Philippines.
Services Offered by In Trinoma Call Center
In Trinoma Call Center offers a wide range of services to its clients, including:
|Customer Service||Provides assistance to customers regarding their queries, complaints or feedback.|
|Telemarketing||Promotes products or services over the phone and generates leads for the business.|
|Technical Support||Assists customers with technical issues related to products or services.|
|Back Office Support||Performs administrative tasks such as data entry or order processing.|
Work Culture at In Trinoma Call Center
In Trinoma Call Center has a unique work culture that sets it apart from its competitors. The company firmly believes in providing a healthy and positive work environment to its employees. They prioritize employee satisfaction and strive to maintain a work-life balance. The company also provides various employee perks, such as free snacks, medical insurance, and recreational activities, to name a few.
Q1. What is the working schedule at In Trinoma Call Center?
A1. In Trinoma Call Center operates 24/7, and employees may have different shifts depending on their position and department.
Q2. What is the minimum age requirement to work at In Trinoma Call Center?
A2. The minimum age requirement is 18 years old.
Q3. What is the dress code at In Trinoma Call Center?
A3. The company has a business casual dress code policy.
Q4. What are the employee benefits offered by In Trinoma Call Center?
A4. The company provides various benefits, including health insurance, free snacks, and recreational activities, among others.
Q5. What is the hiring process at In Trinoma Call Center?
A5. The hiring process involves several stages, including a phone screening, initial interview, written exam, final interview, and job offer.
Q6. How can I apply for a job at In Trinoma Call Center?
A6. Interested applicants may visit the company’s official website and apply online or visit the recruitment center in Trinoma Mall.
Q7. What makes In Trinoma Call Center unique?
A7. In Trinoma Call Center has a unique work culture that prioritizes employee satisfaction and provides exceptional services to its clients, making it one of the most sought-after call centers in the Philippines.
Now that you know everything about In Trinoma Call Center, we hope that you will consider them for your business needs. Their exceptional services and work culture make them stand out from the rest. If you’re an aspiring call center employee, In Trinoma Call Center should definitely be on your list of potential employers. Apply now and experience the difference!
The information provided in this article is based on research and available resources. We do not guarantee its accuracy or completeness. Readers are advised to do their research and verify the information before taking any action.