The Ultimate Guide to Hilti Call Center: Everything You Need to Know


Welcome to our comprehensive guide on Hilti Call Center. In today’s fast-paced world, customer service has become a crucial aspect of business operations. Companies that provide excellent customer service are more likely to retain their customers and generate positive word-of-mouth. Hilti Call Center is one such company that has been setting the standard in the construction industry for over 75 years.

If you’re looking for a company that provides exceptional customer service, then Hilti Call Center may be the perfect fit for you. In this article, we will provide you with a detailed overview of Hilti Call Center, including its history, services, products, and more. We’ll also address some of the most commonly asked questions about Hilti Call Center and offer tips on how to get the most out of their services.

So, whether you’re a long-time customer or someone who’s just discovering Hilti Call Center, we hope you find this guide helpful.

The History of Hilti Call Center

Since its inception in 1941, Hilti has been a pioneer in the construction industry. The company was founded by Martin Hilti in Schaan, Liechtenstein, with the goal of providing innovative solutions to the construction industry.

Over the years, Hilti has expanded its operations to over 120 countries and has become a global leader in providing construction professionals with cutting-edge tools and technologies. With a focus on customer satisfaction, Hilti has also invested heavily in its call center operations to ensure that its customers receive the best possible support.

Hilti Call Center Services

At Hilti Call Center, the customer comes first. The company offers a wide range of services to ensure that its customers are satisfied with their products and services. Some of the services provided by Hilti Call Center include:

Service Description
Technical Support Hilti Call Center provides customers with technical support to troubleshoot any issues they may be experiencing with their products.
Ordering Customers can place their orders with Hilti Call Center, which ensures that they receive prompt and efficient service.
Product Information Hilti Call Center provides customers with accurate and up-to-date information about their products, including specifications, features, and benefits.
Repair Services Hilti Call Center offers repair services for all Hilti products, helping customers to minimize downtime and maximize productivity.
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Hilti Call Center Products

Hilti Call Center offers a wide range of high-quality products, including power tools, measurement tools, safety equipment, and more. The company’s products are designed to meet the needs of construction professionals and are recognized for their durability, reliability, and performance.

Some of the most popular products offered by Hilti Call Center include:

  • Drill machines
  • Rotary hammers
  • Breakers
  • Saws
  • Measuring tools
  • Adhesive anchors
  • Screws and fasteners
  • Respirators and safety equipment

Benefits of Hilti Call Center

There are numerous benefits to using Hilti Call Center for your construction needs. Some of the most notable benefits include:

  • Exceptional Customer Service – Hilti Call Center is renowned for its exceptional customer service, which is available 24/7 for your convenience.
  • High-Quality Products – Hilti Call Center offers a wide range of high-quality products that are designed to meet the needs of construction professionals.
  • Technical Expertise – The company’s technical support team has extensive knowledge and expertise in their products and can help you troubleshoot any issues you may be experiencing.
  • Convenience – Hilti Call Center offers convenient ordering and repair services, which helps to minimize downtime and maximize productivity.
  • Global Reach – Hilti has a global presence, which means that you can rely on their products and services no matter where you are in the world.

Frequently Asked Questions

What is the best way to contact Hilti Call Center?

There are several ways to contact Hilti Call Center, including phone, email, and live chat. For more information, visit their website at

How can I request a repair for my Hilti product?

You can request a repair for your Hilti product by contacting Hilti Call Center via phone, email, or live chat.

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What are the payment options for Hilti products?

Hilti accepts a variety of payment options, including credit card, debit card, and electronic funds transfer.

How long does it take to receive my order from Hilti Call Center?

Delivery times vary depending on your location and the products you have ordered. For more information, visit Hilti’s website or contact their customer service team.

What is Hilti’s return policy?

Hilti offers a 30-day money-back guarantee for all of its products. If you are not completely satisfied with your purchase, you can return it for a full refund.

What kind of training does Hilti offer?

Hilti offers a variety of training options, including online courses, in-person workshops, and customized training for your specific needs.

How can I become a Hilti dealer?

If you are interested in becoming a Hilti dealer, you can contact their sales team for more information.

What kind of warranties does Hilti offer?

Hilti offers a variety of warranties for its products, including a 20-year warranty for some of its drilling and demolition tools.

Do I need to register my Hilti product?

Yes, it is recommended that you register your Hilti product to receive important updates and information about your product.

What is Hilti’s commitment to sustainability?

Hilti is committed to sustainability and has implemented numerous programs to reduce its environmental impact. For more information, visit their website.

What kind of career opportunities are available at Hilti?

Hilti offers a wide range of career opportunities, including sales, marketing, engineering, and more. Visit their website for more information on current job openings.

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How can I find a Hilti store near me?

You can use Hilti’s store locator tool on their website to find a store near you.

Does Hilti offer financing options?

Yes, Hilti offers financing options for its products. Contact their customer service team for more information.


In conclusion, Hilti Call Center is a company that sets the standard for customer service in the construction industry. With a wide range of high-quality products and exceptional customer support, Hilti is a company that you can rely on for all of your construction needs.

We hope this guide has provided you with valuable information about Hilti Call Center and its services. If you have any further questions or would like to learn more about Hilti, please visit their website or contact their customer service team.

Thank you for reading, and we hope to see you again soon!


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