Grapari Telkomsel Palembang Call Center: Everything You Need to Know

Welcome to our article about Grapari Telkomsel Palembang Call Center! In this comprehensive guide, we will take a closer look at the services, features and benefits of the Grapari Telkomsel Palembang Call Center, and what makes it stand out from its competition.

📞 What is Grapari Telkomsel Palembang Call Center?

Grapari Telkomsel Palembang Call Center is a service provided by Telkomsel, a leading telecommunications company in Indonesia. The call center is dedicated to providing customers with top-quality customer service and technical support. The Grapari Telkomsel Palembang Call Center is one of many Grapari call centers throughout Indonesia and is located in Palembang, the capital of South Sumatra province.

😍 What are the benefits of using Grapari Telkomsel Palembang Call Center?

There are several benefits of using the Grapari Telkomsel Palembang Call Center. Firstly, customers can get personalized and high-quality assistance from trained customer service agents who are knowledgeable about Telkomsel’s products and services. Secondly, customers can get technical support for Telkomsel’s products, such as mobile phones and internet packages. Moreover, customers can get access to Telkomsel’s promotions, discounts, and other offers by contacting the Grapari Telkomsel Palembang Call Center.

📞 How do I contact Grapari Telkomsel Palembang Call Center?

There are several ways to contact Grapari Telkomsel Palembang Call Center. Firstly, customers can call the call center’s hotline number, 188, which is available 24/7. Secondly, customers can visit the call center in person, located in Palembang’s city center. The call center’s address and opening hours are listed in the table below. Finally, customers can contact Telkomsel’s customer service via social media, such as Facebook, Twitter, and Instagram.

🏆 What are the awards and recognitions received by Grapari Telkomsel?

Grapari Telkomsel has been recognized with several awards for its excellent customer service, including the “Best Customer Service Award” from Infobank magazine in 2018 and 2019. Grapari Telkomsel has also received awards for its innovations, such as the “Innovation Award” from the Indonesian Cellular Show in 2018.

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📑 Complete Information Table of Grapari Telkomsel Palembang Call Center

Information Details
Service Type Customer Service & Technical Support
Location Palembang, South Sumatra, Indonesia
Contact Number 188 (24/7)
Address Jl. Jendral Sudirman No. 476, Palembang
Opening Hours Monday-Sunday: 9am-9pm
Social Media Facebook, Twitter, Instagram
Services Offered Customer service, technical support, promotions, discounts, and other offers

💡 Frequently Asked Questions

👉 How can I get assistance from Grapari Telkomsel Palembang Call Center?

You can get assistance from the Grapari Telkomsel Palembang Call Center by calling its hotline number, 188, visiting the call center in person, or contacting Telkomsel’s customer service via social media.

👉 What are the benefits of using Grapari Telkomsel Palembang Call Center for technical support?

The benefits of using Grapari Telkomsel Palembang Call Center for technical support include personalized assistance from trained customer service agents, fast and reliable technical support, and access to Telkomsel’s promotions and discounts.

👉 How can I give feedback about Grapari Telkomsel Palembang Call Center?

You can give feedback about Grapari Telkomsel Palembang Call Center by contacting Telkomsel’s customer service via social media, such as Facebook, Twitter, and Instagram, or by visiting the call center in person.

👉 Can I change my Telkomsel service package by contacting Grapari Telkomsel Palembang Call Center?

Yes, you can change your Telkomsel service package by contacting Grapari Telkomsel Palembang Call Center. The customer service agents will guide you through the process and help you choose the best package for your needs.

👉 What are the languages spoken by the customer service agents at Grapari Telkomsel Palembang Call Center?

The customer service agents at Grapari Telkomsel Palembang Call Center can speak Indonesian and English.

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👉 How long will it take to get technical support from Grapari Telkomsel Palembang Call Center?

The time it takes to get technical support from Grapari Telkomsel Palembang Call Center depends on the complexity of the issue. However, the customer service agents strive to provide fast and efficient service to all customers.

👉 Is there a fee for using Grapari Telkomsel Palembang Call Center?

No, there is no fee for using Grapari Telkomsel Palembang Call Center. The service is free for all Telkomsel customers.

👉 What are the opening hours of Grapari Telkomsel Palembang Call Center?

Grapari Telkomsel Palembang Call Center is open from Monday to Sunday, from 9am to 9pm.

👉 How can I get access to Telkomsel’s promotions and discounts through Grapari Telkomsel Palembang Call Center?

You can get access to Telkomsel’s promotions and discounts by contacting Grapari Telkomsel Palembang Call Center, visiting Telkomsel’s website, or subscribing to Telkomsel’s social media channels.

👉 Can I get a new SIM card from Grapari Telkomsel Palembang Call Center?

Yes, you can get a new SIM card from Grapari Telkomsel Palembang Call Center. The customer service agents will assist you in choosing the appropriate package and setting up your new SIM card.

👉 What are the alternative ways to contact Telkomsel’s customer service?

You can contact Telkomsel’s customer service via social media, such as Facebook, Twitter, and Instagram, or by visiting any Grapari call center located throughout Indonesia.

👉 How can I track my Telkomsel package delivery status?

You can track your Telkomsel package delivery status by contacting Grapari Telkomsel Palembang Call Center, visiting Telkomsel’s website, or using Telkomsel’s mobile app.

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👉 Can I pay my Telkomsel bill through Grapari Telkomsel Palembang Call Center?

Yes, you can pay your Telkomsel bill through Grapari Telkomsel Palembang Call Center. The customer service agents will assist you in paying your bill and provide you with the necessary information.

👉 What are the social media channels of Telkomsel?

The social media channels of Telkomsel include Facebook, Twitter, Instagram, and YouTube.

👉 Is the Grapari Telkomsel Palembang Call Center accessible for people with disabilities?

Yes, Grapari Telkomsel Palembang Call Center is accessible for people with disabilities. The call center has wheelchair ramps, accessible toilets, and customer service agents who are trained to assist people with disabilities.

📢 Conclusion

We hope that this comprehensive guide about Grapari Telkomsel Palembang Call Center has been helpful and informative! By using the call center’s services, Telkomsel customers can get personalized assistance, technical support, and access to Telkomsel’s promotions and discounts. Contact Grapari Telkomsel Palembang Call Center today and experience the highest quality customer service and technical support in Indonesia!

🌟 Disclaimer

This article is for informational purposes only. The information provided in this article is accurate to the best of our knowledge, but we do not guarantee its accuracy or completeness. Please contact Grapari Telkomsel Palembang Call Center or Telkomsel’s customer service for the latest information about their products and services.