Introduction
Hello, and welcome to our article on how to reach DTDC Bangalore Call Center. In today’s fast-paced world, courier services have become an essential part of our lives. DTDC is one of the leading courier companies in India, providing excellent services to its customers. However, reaching out to their call center can be a bit of a task. That’s why we have created this article to provide you with complete information about DTDC Bangalore Call Center.
DTDC has a wide network of more than 10,000 franchisees and over 550 operational facilities spread across India. With such a vast network, it’s natural to have queries regarding their services. If you have any questions, you can directly reach out to their call center. However, finding the right contact details can be tough, especially in a city like Bangalore, which is home to numerous DTDC franchisees.
In this article, we will provide you with all the necessary information to contact DTDC Bangalore Call Center. We will also address some of the most common FAQs related to DTDC Bangalore. So, let’s get started!
DTDC Bangalore Call Center: Key Points at a Glance
| Contact Details | Address | Website | |
|---|---|---|---|
| +91-80-25365032 | No. 269, Lahari Towers, 2nd Floor, Opposite Garuda Mall, Bangalore – 560025 | customersupport@dtdc.com | www.dtdc.com |
DTDC Bangalore Call Center: Details and FAQs
How to Contact DTDC Bangalore Call Center?
The easiest way to reach DTDC Bangalore Call Center is to dial their customer care number. You can dial +91-80-25365032 to connect with their customer support team. They are available from Monday to Saturday, between 10:00 AM to 07:00 PM.
You can also reach out to them through email. Their email address is customersupport@dtdc.com. However, if you have an urgent query, it’s recommended to call them for a faster resolution.
What are the Working Hours of DTDC Bangalore Call Center?
DTDC Bangalore Call Center is operational from Monday to Saturday, between 10:00 AM to 07:00 PM. They are closed on Sundays and public holidays.
What are the Services Offered by DTDC Bangalore?
DTDC Bangalore offers a wide range of courier services, including domestic and international courier, freight forwarding, e-commerce logistics, and supply chain solutions. They also provide value-added services like cash on delivery, reverse logistics, and same-day delivery.
What is the Process to Track DTDC Courier in Bangalore?
You can easily track your DTDC courier in Bangalore through their website. All you need to do is enter your courier tracking number on their website, and you’ll get real-time updates on your courier’s status.
What are the Charges for DTDC Courier in Bangalore?
The charges for DTDC courier in Bangalore depend on various factors, including the type of courier, weight, destination, and value-added services. It’s recommended to check their website or contact their customer support team for accurate pricing information.
What if I Face Issues with DTDC Courier in Bangalore?
If you face any issues with DTDC courier in Bangalore, you can directly reach out to their customer support team. They will help you resolve your queries and complaints. If you are not satisfied with their response, you can escalate your issue to their higher authorities.
How to Book DTDC Courier in Bangalore?
You can book DTDC courier in Bangalore through their website or by visiting their nearest franchise. You need to provide your courier details like destination, weight, and value-added services to complete the booking process. You can also choose the type of courier service based on your urgency and budget.
DTDC Bangalore Call Center: Address
DTDC Bangalore Call Center is located at No. 269, Lahari Towers, 2nd Floor, Opposite Garuda Mall, Bangalore – 560025. You can visit their office during working hours for any queries and assistance. However, it’s recommended to call them beforehand to avoid any inconvenience.
What are the Landmarks Near DTDC Bangalore Call Center?
DTDC Bangalore Call Center is located near Garuda Mall, which is a popular landmark in Bangalore. It’s also situated close to other popular destinations like Brigade Road, MG Road, and UB City.
Is DTDC Bangalore Call Center Accessible by Public Transport?
Yes, DTDC Bangalore Call Center is easily accessible by public transport. You can take a bus or metro to reach Garuda Mall, which is a stone’s throw away from their office. You can also hire a cab or auto-rickshaw to reach their office.
DTDC Bangalore Call Center: Email
You can also reach out to DTDC Bangalore Call Center through email. Their email address is customersupport@dtdc.com. However, it’s recommended to call them for urgent queries, as email responses may take some time.
What is the Average Response Time for DTDC Bangalore Call Center Email?
The average response time for DTDC Bangalore Call Center email is 48 to 72 hours. However, it may vary depending on the query’s complexity and volume of emails received.
What are the Common Queries Addressed Through DTDC Bangalore Call Center Email?
DTDC Bangalore Call Center email is primarily used for non-urgent queries like feedback, suggestions, and complaints. You can also use email to track your courier status or request a pickup.
DTDC Bangalore Call Center: Website
DTDC Bangalore has a dedicated website where you can find all the necessary information related to their services. You can book your courier, track your shipment, and get the pricing details on their website.
What are the Payment Options Available on DTDC Bangalore Website?
DTDC Bangalore website offers several payment options like credit/debit card, net banking, and cash on delivery. You can choose the payment method that suits you the best.
Is DTDC Bangalore Website Safe and Secure?
Yes, DTDC Bangalore website is safe and secure. They use state-of-the-art encryption technology to ensure your data’s security and privacy.
What Should I Do if I Face Technical Issues on DTDC Bangalore Website?
If you face any technical issues on DTDC Bangalore website, you can reach out to their customer support team for assistance. They will help you resolve your queries and issues.
Conclusion
In conclusion, we hope this article has provided you with all the necessary information to contact DTDC Bangalore Call Center. We have covered their contact details, services offered, pricing, and FAQs related to DTDC Bangalore. If you have any queries or issues, please feel free to contact their customer support team. You can also visit their office or website for more information. Don’t let courier services be a hassle. Reach out to DTDC Bangalore Call Center for a hassle-free experience.
Disclaimer:
This article is created solely for information purposes. We have made every effort to provide accurate and up-to-date information. However, we do not guarantee the accuracy or completeness of the information presented. We are not affiliated with DTDC or any other courier company in any way. Any action taken by the reader based on the information presented in this article is at their own risk.