Dell Oklahoma City Call Center: Everything You Need to Know

Introduction

Greetings, dear readers. We are thrilled to present to you our comprehensive guide about Dell’s Oklahoma City call center. Here, we will provide you with everything you need to know about this facility, including its location, history, services, and more. Whether you are a customer, a potential employee, or simply curious about Dell’s operations, this article is for you. So, sit back, relax, and read on!

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But first, let us give you a brief overview of what to expect in this article. We have divided it into several sections, each with its own subheading. In the introduction, we will give you an overview of the article and Dell as a company. Then, we will delve into the specifics of Dell’s Oklahoma City call center, discussing its history, location, and services.

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After that, we will provide you with a comprehensive table containing all the key information about this facility, such as its address, phone number, email, and more. Then, we will answer some frequently asked questions (FAQs) about Dell’s Oklahoma City call center, such as “What kind of jobs are available there?” and “What are the requirements to work at Dell?”

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Finally, we will conclude with some tips and advice for those who want to get in touch with Dell’s Oklahoma City call center, whether to inquire about their services or career opportunities. With that said, let us dive right in.

Dell: A Brief Overview

Before we discuss Dell’s Oklahoma City call center, it is important to understand who Dell is as a company. Dell is a multinational computer technology company based in Round Rock, Texas. It was founded in 1984 by Michael Dell, who started the company in his dorm room at the University of Texas at Austin.

Since then, Dell has grown to become one of the largest technology companies in the world, specializing in computer hardware, software, and related services. Dell is known for its innovative products, such as the XPS and Alienware lines of computers, as well as its award-winning customer service.

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Dell has offices and facilities all over the world, including in the United States, Europe, Asia, and the Middle East. One of its key locations is its call center in Oklahoma City, which we will discuss in more detail below.

Dell Oklahoma City Call Center: Location and History

The Dell Oklahoma City call center is located at 3501 SW 15th St, Oklahoma City, OK 73108. It is situated in the heart of Oklahoma City, just a few miles west of downtown. The facility itself is relatively new, having been built in 2014.

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However, Dell has had a presence in Oklahoma City for much longer than that. In fact, Dell’s first call center in Oklahoma City opened in 2002, and it has since grown into a major hub for the company’s customer service operations. Today, the Oklahoma City facility employs hundreds of people, including customer service representatives, technical support staff, and managers.

Dell Oklahoma City Call Center: Services

So, what kind of services does Dell’s Oklahoma City call center offer? As we mentioned earlier, this facility is primarily focused on customer service and technical support. If you have a problem with your Dell computer or other device, you can call the Oklahoma City center to speak with a trained representative who can help you diagnose and solve the issue.

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The Oklahoma City call center is particularly known for its excellent customer service, which has won awards and recognition from industry experts. Dell prides itself on providing fast, friendly, and effective support to its customers, no matter where they are located.

Dell Oklahoma City Call Center: Key Information

Location 3501 SW 15th St, Oklahoma City, OK 73108
Phone Number (800) 624-9897
Email customerservice@dell.com
Hours of Operation Monday – Friday, 8am – 9pm CST
Website www.dell.com/support

Frequently Asked Questions

1. What kind of jobs are available at Dell’s Oklahoma City call center?

Dell’s Oklahoma City call center offers a variety of job opportunities, including customer service representatives, technical support staff, and managers. To learn more about current job openings, visit the Dell Careers website.

2. What are the requirements to work at Dell’s Oklahoma City call center?

The requirements to work at Dell’s Oklahoma City call center vary depending on the position. However, most roles require a high school diploma or equivalent, as well as good communication skills and basic computer knowledge. Some positions may also require specific certifications or training.

3. How do I contact Dell’s Oklahoma City call center?

You can contact Dell’s Oklahoma City call center by phone, email, or online chat. The phone number is (800) 624-9897, and the email address is customerservice@dell.com. To chat online with a representative, visit the Dell Support website.

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4. What kind of products and services does Dell offer?

Dell offers a wide range of products and services, including desktop and laptop computers, servers, storage solutions, networking equipment, printers, and more. In addition, Dell provides various software and IT consulting services for businesses of all sizes.

5. Does Dell offer any warranties or guarantees on its products?

Yes, Dell offers a variety of warranties and guarantees on its products, including hardware warranties, accidental damage protection, and extended warranties. To learn more about Dell’s warranty offerings, visit the Dell Support website.

6. What is Dell’s return policy?

Dell has a flexible return policy for most of its products, which allows customers to return items within a certain timeframe for a refund or exchange. The specific details of the return policy vary depending on the product and the reason for the return. To learn more, visit the Dell Support website.

7. How can I get help with a technical issue on my Dell computer?

If you have a technical issue with your Dell computer, you can contact the Dell Oklahoma City call center or visit the Dell Support website for assistance. Be prepared to provide detailed information about your issue, including your computer’s model and operating system, as well as any error messages you may have received.

8. Does Dell offer any training or certification programs for its employees?

Yes, Dell offers a variety of training and certification programs for its employees, including technical training, leadership development, and customer service training. These programs are designed to help Dell employees improve their skills and advance their careers within the company.

9. How does Dell ensure customer privacy and data security?

Dell takes customer privacy and data security very seriously, and has implemented various measures to protect its customers’ information. These measures include data encryption, firewalls, and strict access controls. In addition, Dell complies with various data privacy regulations, such as GDPR and HIPAA.

10. Does Dell have a social media presence?

Yes, Dell has a strong social media presence on various platforms, including Facebook, Twitter, and LinkedIn. Customers can follow Dell on these platforms to stay up-to-date on the latest product releases, promotions, and news.

11. What is Dell’s commitment to sustainability?

Dell is committed to sustainability and has implemented various environmental initiatives to reduce its impact on the planet. These initiatives include reducing greenhouse gas emissions, using renewable energy sources, and promoting recycling and responsible waste management.

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12. How can I give feedback to Dell about my experience with their products or services?

You can give feedback to Dell by leaving a review on their website or social media pages, or by contacting their customer service team directly. Dell values feedback from its customers and uses it to improve its products and services.

13. How does Dell support diversity and inclusion in the workplace?

Dell is committed to diversity and inclusion in the workplace and has implemented various programs and initiatives to promote these values. These programs include diversity training, mentorship opportunities, and employee resource groups for underrepresented groups.

Conclusion: Get in Touch with Dell Oklahoma City Call Center Today!

And there you have it, our comprehensive guide to Dell’s Oklahoma City call center. We hope that you found this article informative and helpful in understanding what this facility does and how it can help you. Whether you are a customer with a technical issue or a job seeker looking for a career in customer service, Dell’s Oklahoma City call center may be just what you need.

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If you want to learn more about Dell’s Oklahoma City call center or get in touch with them directly, we encourage you to visit their website or give them a call. You can also follow Dell on social media to stay up-to-date on the latest news and updates.

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Thank you for reading, and we wish you all the best in your dealings with Dell and its Oklahoma City call center.

Closing Statement with Disclaimer

Disclaimer: This article is a product of research and writing by our AI language model. The information contained in this article is intended for general informational purposes only, and should not be construed as professional or legal advice. While we have made every effort to ensure the accuracy and completeness of the information presented herein, we cannot be held liable for any errors or omissions, or for any actions taken based on the information contained herein. Readers should always consult with a professional if they have specific questions or concerns.

Thank you for reading our article about Dell’s Oklahoma City call center. We hope that you found it informative and helpful. If you have any questions or comments, please feel free to reach out to us. We appreciate your feedback.