BRAC Bank Dhaka Call Center: A Guide to Your Banking Needs

Introduction

Welcome, esteemed readers, to this informative and illuminating article about BRAC Bank Dhaka call center. In today’s world, banking has become an essential part of our lives, and with online banking, it has become even more accessible. However, sometimes online banking can be a hassle, and you need to speak to someone directly. That’s where BRAC Bank Dhaka call center comes in. In this article, we will explore the ins and outs of BRAC Bank Dhaka call center, what services they offer, how you can contact them, and much more. So, sit back, relax, and let us take you on a journey through BRAC Bank Dhaka call center.

Who Are We?

BRAC Bank is one of the leading commercial banks in Bangladesh, with a focus on Small and Medium Enterprises (SMEs). Established in 2001, it has rapidly grown into a prominent player in the banking industry. BRAC Bank Dhaka call center is a vital part of BRAC Bank, providing customer service solutions to its customers.

What Services Does BRAC Bank Dhaka Call Center Offer?

BRAC Bank Dhaka call center offers a wide range of services to its customers, including:

Service Description
Account Information Get information about your account, including balance and transaction history.
Loan Information Get information about your loan, including repayment status and interest rates.
Card Services Get assistance with card-related services, such as activating, blocking or replacing your card.
Internet Banking Get assistance with online banking, such as resetting your password, navigating through the portal, and more.
Product and Service Information Get information about BRAC Bank’s products and services, including interest rates and fees.
Complaints and Feedback Report complaints and give feedback about BRAC Bank’s products and services.

How Can You Contact BRAC Bank Dhaka Call Center?

BRAC Bank Dhaka call center can be contacted in multiple ways, including:

  • By Phone: You can call BRAC Bank Dhaka call center at +880 9666 221111.
  • By Fax: You can fax BRAC Bank Dhaka call center at +880 2 882 5565.
  • By Email: You can email BRAC Bank Dhaka call center at callcenter@bracbank.com.
  • By Live Chat: You can chat live with a BRAC Bank Dhaka call center agent on the BRAC Bank website.

What Are the Operating Hours of BRAC Bank Dhaka Call Center?

BRAC Bank Dhaka call center is available 24/7, so you can contact them anytime you need assistance.

What Are the Eligibility Criteria for Availing BRAC Bank Dhaka Call Center’s Services?

To avail of BRAC Bank Dhaka call center’s services, you must have an account with BRAC Bank.

What Documents Are Required to Avail BRAC Bank Dhaka Call Center’s Services?

No documents are required to avail of BRAC Bank Dhaka call center’s services. All you need is your BRAC Bank account number.

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What Languages Are Supported by BRAC Bank Dhaka Call Center?

BRAC Bank Dhaka call center supports both Bengali and English languages.

What Makes BRAC Bank Dhaka Call Center Unique?

BRAC Bank Dhaka call center’s unique selling point is its excellent customer service. The call center agents are well-trained, knowledgeable, and always ready to assist customers in their banking needs. Plus, the call center is available 24/7, making it convenient for customers to access banking services.

What are the Advantages of Using BRAC Bank Dhaka Call Center?

There are several advantages of using BRAC Bank Dhaka call center, including:

  • 24/7 availability
  • Wide range of services
  • Professional and knowledgeable agents
  • Convenient and hassle-free banking

What are the Disadvantages of Using BRAC Bank Dhaka Call Center?

There are no significant disadvantages of using BRAC Bank Dhaka call center. However, sometimes there may be long wait times due to high call volumes.

BRAC Bank Dhaka Call Center: A Detailed Explanation

Now that we have covered the basics, let us dive deeper into the details of BRAC Bank Dhaka call center.

History of BRAC Bank

BRAC Bank was established in 2001 as a private commercial bank in Bangladesh. It is a part of the BRAC family of companies, which is a global development organization that aims to alleviate poverty and empower people to realize their potential.

Services Offered by BRAC Bank

BRAC Bank offers a wide range of services to its customers, including personal banking, SME banking, corporate banking, and other financial services. Some of the popular services offered by BRAC Bank include savings accounts, current accounts, loans, credit cards, debit cards, and online banking.

BRAC Bank Dhaka Call Center: Overview

BRAC Bank Dhaka call center is an integral part of BRAC Bank, providing customer service solutions to its customers. Call center agents are trained to provide assistance with a wide range of banking services, including account information, loan information, card services, internet banking, product and service information, complaints, and feedback.

BRAC Bank Dhaka Call Center: Services

BRAC Bank Dhaka call center offers a variety of services to its customers, including:

  • Account Information: Get information about your account, including balance and transaction history.
  • Loan Information: Get information about your loan, including repayment status and interest rates.
  • Card Services: Get assistance with card-related services, such as activating, blocking or replacing your card.
  • Internet Banking: Get assistance with online banking, such as resetting your password, navigating through the portal, and more.
  • Product and Service Information: Get information about BRAC Bank’s products and services, including interest rates and fees.
  • Complaints and Feedback: Report complaints and give feedback about BRAC Bank’s products and services.
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BRAC Bank Dhaka Call Center: Operating Hours

BRAC Bank Dhaka call center is available 24/7, so you can contact them anytime you need assistance.

BRAC Bank Dhaka Call Center: Contact Information

You can contact BRAC Bank Dhaka call center in several ways:

  • By Phone: You can call BRAC Bank Dhaka call center at +880 9666 221111.
  • By Fax: You can fax BRAC Bank Dhaka call center at +880 2 882 5565.
  • By Email: You can email BRAC Bank Dhaka call center at callcenter@bracbank.com.
  • By Live Chat: You can chat live with a BRAC Bank Dhaka call center agent on the BRAC Bank website.

BRAC Bank Dhaka Call Center: Eligibility Criteria

To avail of BRAC Bank Dhaka call center’s services, you must have an account with BRAC Bank.

BRAC Bank Dhaka Call Center: Languages Supported

BRAC Bank Dhaka call center supports both Bengali and English languages.

BRAC Bank Dhaka Call Center: Advantages

There are several advantages of using BRAC Bank Dhaka call center, including:

  • 24/7 availability
  • Wide range of services
  • Professional and knowledgeable agents
  • Convenient and hassle-free banking

BRAC Bank Dhaka Call Center: Disadvantages

There are no significant disadvantages of using BRAC Bank Dhaka call center. However, sometimes there may be long wait times due to high call volumes.

FAQs

Q. How Do I Open an Account with BRAC Bank?

A. You can open an account with BRAC Bank by visiting any of their branches or by applying online through their website.

Q. How Can I Access My BRAC Bank Account?

A. You can access your BRAC Bank account through mobile banking, internet banking, or by visiting any of their branches.

Q. Can I Apply for a Loan with BRAC Bank Dhaka Call Center?

A. No, you cannot apply for a loan through BRAC Bank Dhaka call center. However, you can get information about your loan, including repayment status and interest rates.

Q. Can I Report a Lost or Stolen Debit Card to BRAC Bank Dhaka Call Center?

A. Yes, you can report a lost or stolen debit card to BRAC Bank Dhaka call center, and they will assist you in blocking or replacing your card.

Q. Can I Change My Account Information Through BRAC Bank Dhaka Call Center?

A. Yes, you can change your account information, such as your address or phone number, through BRAC Bank Dhaka call center.

Q. How Can I Give Feedback to BRAC Bank?

A. You can give feedback to BRAC Bank through their call center, website, or by visiting any of their branches.

Q. Can I Speak to a Call Center Agent in My Native Language?

A. Yes, you can speak to a call center agent in both Bengali and English languages.

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Q. How Long Will It Take for My Complaint to Be Resolved?

A. Depending on the nature of your complaint, it may take up to 7-10 business days for it to be resolved.

Q. What Are the Interest Rates for BRAC Bank Loans?

A. The interest rates for BRAC Bank loans vary depending on the type of loan and your credit score. For more information, please contact BRAC Bank Dhaka call center.

Q. Can I Make a Complaint About a BRAC Bank Branch?

A. Yes, you can make a complaint about a BRAC Bank branch through their call center or website.

Q. Can I Transfer Money Through BRAC Bank Dhaka Call Center?

A. No, you cannot transfer money through BRAC Bank Dhaka call center. However, you can get information about the transfer process.

Q. How Can I Apply for a Credit Card with BRAC Bank?

A. You can apply for a credit card with BRAC Bank by visiting any of their branches or by applying online through their website.

Q. How Can I Reset My Internet Banking Password?

A. You can reset your internet banking password by visiting the BRAC Bank website and following the instructions provided.

Q. Can I Get a Personal Loan from BRAC Bank?

A. Yes, you can get a personal loan from BRAC Bank. For more information, please contact BRAC Bank Dhaka call center.

Conclusion

BRAC Bank Dhaka call center is an excellent resource for all your banking needs. Whether you need assistance with your account, loan, or card, the call center agents are always ready to help. Plus, with 24/7 availability, it makes banking convenient and hassle-free. So, don’t hesitate to contact BRAC Bank Dhaka call center for all your banking needs.

Thank you for reading this article, and we hope it has provided you with valuable information about BRAC Bank Dhaka call center. We encourage you to take advantage of their services and experience hassle-free banking.

Closing Statement with Disclaimer

The information provided in this article is for informational purposes only and should not be construed as legal or financial advice. While we have taken every effort to ensure the accuracy of the information presented, we cannot guarantee its completeness or timeliness. The use of information presented in this article is at your own risk. We also remind you that HTML,

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