Opening Statement
Welcome to our comprehensive guide about APSRTC Number Hyderabad Call Center. With the advancement in technology, APSRTC has made it practical for its customers to access their services with ease. Whether you want to book a bus, enquire about your travel schedule, or have issues concerning the service, the APSRTC Customer Care has got you covered. In this article, we will take you through how to contact the APSRTC Number Hyderabad Call Center, the services provided, frequently asked questions, and the benefits of contacting the APSRTC call center.
Introduction
“APSRTC Number Hyderabad Call Center is a customer care service that provides 24/7 assistance to its customers.”
APSRTC is a state-owned bus transport service provider in Andhra Pradesh, India. The company operates on more than 11504 routes and covers over 14 lakh kilometers. The APSRTC Number Hyderabad Call Center is one of the company’s initiatives to improve its services and provide customer convenience.
The call center operates for 24 hours a day, seven days a week, and provides assistance to its customers on various APSRTC services. You can contact the call center to book a bus, reschedule your travel, or enquire about travel schedules, among other services.
Benefits of Contacting APSRTC Number Hyderabad Call Center
By contacting the APSRTC Number Hyderabad Helpdesk, you stand to benefit from the following:
| Benefits | Explanation |
|---|---|
| 24/7 Assistance | The call center is always open to provide support to its customers, any time of the day, whenever you need it. |
| Get Help on Various Services | The call center provides assistance on various services, including bus booking, route information, and customer grievances. |
| Efficient Service Delivery | The APSRTC helps desk has a team of dedicated customer care representatives who ensure that customers’ issues are resolved promptly and effectively, ensuring high-quality service delivery. |
| Cost-Effective | Contacting the call center is free of charge, making it a cost-effective option to access APSRTC services. |
How to Contact APSRTC Number Hyderabad Call Center?
You can contact the APSRTC Number Hyderabad Call Center in the following ways:
- Call: You can contact the APSRTC Number Hyderabad Call Center via phone by dialing 1800-200-4599. The call center is open 24/7.
- Email: You can also write an email to the APSRTC Customer Care team at customercare@apsrtconline.in and receive assistance on various issues.
- Social media: You can also reach the APSRTC Customer Care team through their social media platforms such as Twitter and Facebook, where customers can share their concerns and receive assistance from a representative.
APSRTC Number Hyderabad Service Queries and Complaints
The APSRTC Number Hyderabad Call Center provides 24/7 assistance to its customers. You can contact the APSRTC Call Center regarding any service-related issues, including complaints, feedback, queries, and suggestions. The APSRTC customer care representatives will ensure that your grievances are addressed promptly and effectively.
FAQs
1. Can I book an APSRTC bus ticket through the call center?
Yes, you can book an APSRTC bus ticket through the call center. Just provide the necessary details such as the origin, destination, and travel date to the customer care representative.
2. Can I cancel my APSRTC bus ticket through the call center?
Yes, you can cancel your APSRTC bus ticket through the call center by providing your ticket number and refund details.
3. How do I get information about APSRTC bus schedules?
You can enquire about APSRTC bus schedules by contacting the call center or visiting their website. You can also download the APSRTC app to get information about your travel schedule.
4. How do I file a complaint about the APSRTC service?
You can file a complaint about the APSRTC service by contacting the call center, sending an email, or submitting a complaint on their official website.
5. How do I get a refund for my canceled APSRTC bus ticket?
You can get a refund for your canceled APSRTC bus ticket by visiting any APSRTC bus station, contacting the customer care center or sending an email to the customer care team.
6. Can I change my APSRTC bus travel date through the call center?
Yes, you can change your APSRTC bus travel date through the call center by providing your ticket number and the new travel date.
7. Can I get APSRTC bus route information through the call center?
Yes, you can get APSRTC bus route information through the call center by providing your origin and destination details.
8. How does the APSRTC Number Hyderabad Call Center assure customers’ privacy?
The APSRTC Number Hyderabad Call Center ensures customer privacy by keeping their personal information confidential and using it for service-related issues only.
9. How long does it take for my refund to reflect after canceling my APSRTC bus ticket?
Your refund will reflect within 7-10 working days after canceling your APSRTC bus ticket.
10. Can I get a seat preference for an APSRTC bus through the call center?
Yes, you can get seat preference for an APSRTC bus through the call center. However, the availability of seats depends on the bus’ occupancy.
11. How do I track my APSRTC bus?
You can track your APSRTC bus by visiting their website or downloading their app. You can also contact the APSRTC Number Hyderabad Call Center to get updates on your bus location.
12. How do I know if my APSRTC bus has been canceled?
You will receive a notification from the APSRTC customer care representatives if your bus has been canceled. You can also call the APSRTC Number Hyderabad Call Center to confirm the status of your bus.
13. How do I know if my APSRTC booking has been confirmed?
You will receive a confirmation message on your phone or an email from the APSRTC customer care representatives confirming your booking. You can also contact the APSRTC Number Hyderabad Call Center to confirm your booking status.
Conclusion
Contacting the APSRTC Number Hyderabad Call Center is an efficient and convenient way of accessing APSRTC services. The APSRTC Customer Care team is always at hand, providing 24/7 assistance to its customers, ensuring that issues are resolved promptly and efficiently. No matter what the problem, the APSRTC Number Hyderabad Helpdesk always has a solution. Contact them today and experience the convenience, efficiency, and quality of service delivery that APSRTC provides.
Closing Statement with Disclaimer
Disclaimer: The information provided in this article is solely for informational purposes. While we strive to keep the information up to date, we do not assure accuracy, completeness or timeliness of the information. Please contact APSRTC directly for the latest and most accurate information.
Thanks for reading our comprehensive guide about APSRTC Number Hyderabad Call Center. We hope you found it useful, and we encourage you to contact the call center for all your APSRTC service inquiries, complaints, and feedback. Feel free to share this article with your friends and family and help them access the excellent APSRTC services.