Amazon Kennewick WA Call Center: A Comprehensive Guide

Everything You Need to Know About Amazon’s Call Center in Kennewick, WA

Are you curious about Amazon’s call center in Kennewick, WA? Look no further! In this article, we will provide you with a detailed guide to everything you need to know about Amazon’s Kennewick call center, including its location, job opportunities, and FAQs. Whether you’re interested in working for Amazon or just want to learn more about its operations, this article is for you.

What Is Amazon’s Kennewick WA Call Center?

Amazon’s Kennewick call center is a customer service facility located in the city of Kennewick, WA. The call center provides support to Amazon customers via phone, email, and chat. The facility is operated by Amazon and employs thousands of people in the area. It offers job opportunities in customer service, management, and other related fields.


Location Address
Kennewick Call Center 7011 W. Canal Dr., Kennewick, WA 99336

Job Opportunities:

Amazon’s Kennewick call center offers job opportunities in customer service, management, and other related fields. The call center is open 24/7, so employees can choose from a variety of shifts. In addition, Amazon offers competitive wages and benefits packages to its employees.


1. How Do I Apply for a Job at Amazon’s Kennewick Call Center?

To apply for a job at Amazon’s Kennewick call center, visit the Amazon Jobs website and search for “Kennewick” in the search bar. From there, you can browse available job opportunities and submit an application.

2. What Are the Job Requirements?

The job requirements vary depending on the position. Generally, Amazon prefers candidates with previous customer service experience and excellent communication skills. Some positions may require a high school diploma or equivalent.

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3. What Is the Hiring Process Like?

The hiring process typically involves an online application, a phone interview, and an in-person interview. Some positions may require additional assessments or tests.

4. What Are the Work Hours Like?

The call center is open 24/7, so employees can choose from a variety of shifts. Some employees may work weekends, holidays, or overnight shifts.

5. What Benefits Does Amazon Offer?

Amazon offers a competitive benefits package, including medical, dental, and vision insurance, 401(k) with company match, and paid time off. Employees may also be eligible for Amazon’s Career Choice program, which provides tuition assistance for in-demand fields.

6. What Is the Work Environment Like?

The work environment at Amazon’s Kennewick call center is fast-paced and dynamic. Employees are expected to meet productivity and quality standards while providing excellent customer service. Amazon also emphasizes a culture of innovation and encourages employees to share ideas and feedback.

7. How Does Amazon Support Employee Growth?

Amazon offers a variety of opportunities for employee growth and development, including training programs, mentorship, and leadership development programs. Employees may also have the opportunity to cross-train in different departments or pursue career advancement within the company.

8. What Is Amazon’s Policy on Diversity and Inclusion?

Amazon is committed to creating a diverse and inclusive workplace. The company has a variety of programs and initiatives focused on diversity, including recruiting initiatives, employee resource groups, and training programs.

9. What Is Amazon’s Policy on Work-Life Balance?

Amazon recognizes the importance of work-life balance and offers programs and resources to help employees balance their personal and professional lives. This includes flexible work arrangements, paid time off, and resources for wellness and mental health.

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10. What Is Amazon’s Commitment to Sustainability?

Amazon is committed to sustainability and has set a goal to be net-zero carbon by 2040. The company has implemented a variety of initiatives to reduce its environmental impact, including renewable energy projects, sustainable packaging, and waste reduction programs.

11. How Does Amazon Support the Local Community?

Amazon is committed to supporting the local community and has implemented a variety of programs and initiatives to give back. This includes donating to local nonprofits, volunteering, and supporting education and workforce development initiatives.

12. What Is Amazon’s Customer Service Philosophy?

Amazon’s customer service philosophy is focused on providing a seamless and enjoyable customer experience. The company emphasizes a customer-centric approach and encourages employees to go above and beyond to exceed customer expectations.

13. What Is Amazon’s Long-Term Strategy?

Amazon’s long-term strategy is focused on innovation and growth. The company is constantly exploring new opportunities and investing in new technologies and initiatives. Amazon is also committed to being a responsible corporate citizen and reducing its environmental impact.

Conclusion: Join the Amazon Kennewick WA Call Center Today

If you’re interested in working for Amazon or just want to learn more about its operations, the Kennewick call center is a great place to start. With a variety of job opportunities, competitive wages and benefits, and a commitment to employee growth and development, Amazon is a great place to build your career. So what are you waiting for? Join the Amazon team today!


This article is not affiliated with Amazon in any way. All information provided is for informational purposes only and should not be construed as official or legal advice. Please visit the Amazon website for official information about the company, its operations, and its policies.

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