Airport Soekarno Hatta Call Center: A Comprehensive Guide

Flying to and from Indonesia? Reach out to the Airport Soekarno Hatta Call Center for a seamless experience.

Welcome, dear reader! If you’re planning to visit Indonesia or travel abroad from the country, you’re most likely to land or take off from Soekarno-Hatta International Airport – the largest airport in Indonesia. Undoubtedly, airports are busy places, and sometimes, it can be challenging to navigate through them. But guess what? The Airport Soekarno Hatta Call Center is here to help.

Whether you need assistance with booking, flight information, or have any queries about the airport’s facilities, the Airport Soekarno Hatta Call Center is a reliable resource for all your travel-related concerns.

In this article, we’ll provide you with a comprehensive guide on the Airport Soekarno Hatta Call Center. From its services to frequently asked questions, we’ll cover everything you need to know to make your travel experience smoother and more efficient.

Introduction

What is the Airport Soekarno Hatta Call Center?

The Airport Soekarno Hatta Call Center is a customer service center that caters to passengers traveling through Soekarno-Hatta International Airport. It provides travelers with up-to-date information on the airport’s facilities, services, and airlines operating in and out of the airport. The call center also assists with booking and other related queries.

Why Do You Need to Contact the Airport Soekarno Hatta Call Center?

There could be numerous reasons why you might need to contact the airport call center. Here are some examples:

  • To get information about the airport’s services
  • To check flight schedules
  • To confirm your booking
  • To request assistance for persons with disabilities
  • To report damaged or lost baggage

Regardless of your query, the airport call center is always ready to help.

How Can You Contact the Airport Soekarno Hatta Call Center?

The Airport Soekarno Hatta Call Center is available 24/7, and you can reach them in several ways:

  1. Phone: +62 21 5591 1234
  2. Email: callcenter@angkasapura2.co.id
  3. Live Chat: Available on the airport’s official website

Feel free to choose the contact method that works best for you.

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What Services Does the Airport Soekarno Hatta Call Center Offer?

The Airport Soekarno Hatta Call Center offers a range of services to assist passengers with their queries and concerns. Here are some of the services provided:

Services Description
Flight Information Provides up-to-date information on flight schedules and delays.
Booking Assistance Assists passengers with booking flights, accommodations, and airport transfers.
Baggage Assistance Assists passengers with damaged, lost, or delayed baggage.
Facility Information Provides information on the airport’s facilities, such as parking, shopping, and dining.
Accessibility Assistance Assists passengers with disabilities or special needs.
Complaints and Feedback Receives and handles complaints and feedback from passengers.

These services ensure that your travel experience is smoother and more enjoyable.

What Are the Benefits of Contacting the Airport Soekarno Hatta Call Center?

Contacting the airport call center has several benefits, such as:

  • Quick access to up-to-date flight information
  • Assistance with booking and related queries
  • Assistance with damaged, lost or delayed baggage
  • Information on airport facilities and services
  • Assistance for persons with disabilities
  • Effective handling of complaints and feedback

These benefits can save you time, energy, and minimize travel-related stress.

Who Can Contact the Airport Soekarno Hatta Call Center?

Anyone traveling through Soekarno-Hatta International Airport can contact the airport call center. Whether you’re a first-time traveler, a seasoned traveler, or have special needs, the airport call center is here to help.

Airport Soekarno Hatta: A Closer Look

About Soekarno Hatta International Airport

Soekarno-Hatta International Airport is the primary airport of Indonesia, situated in Tangerang, Banten, which is approximately 20 km west of Jakarta. It is the busiest airport in Indonesia, serving millions of passengers annually. The airport is named after the first president and vice-president of Indonesia, Ir. Soekarno and Mohammad Hatta.

The airport has three terminals:

  1. Terminal 1: Domestic flights
  2. Terminal 2: International flights
  3. Terminal 3: Domestic and international flights

Each terminal offers several facilities, such as restaurants, lounges, duty-free shopping, prayer rooms, and more.

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Facilities and Services at Soekarno Hatta International Airport

Soekarno Hatta International Airport offers a range of facilities and services to ensure that your travel experience is comfortable and convenient:

  • Restaurants and cafes
  • Duty-free shopping
  • Prayer rooms
  • Lounges
  • ATMs and currency exchange
  • Post office and courier services
  • Wi-Fi access
  • Medical services

These facilities and services make the airport experience more enjoyable for travelers.

Transportation to and from Soekarno Hatta International Airport

Several transportation options are available for passengers traveling to and from Soekarno Hatta International Airport:

  • Taxi: Available at the airport’s designated taxi counter
  • Train: The airport has a train station that connects to downtown Jakarta
  • Bus: Several bus services operate from the airport to various destinations in Jakarta and surrounding areas
  • Rental cars: Several rental companies have counters at the airport

These transportation options provide convenience and flexibility for travelers.

FAQs

1. Is there a lost and found section at Soekarno Hatta International Airport?

Yes, there is a lost and found section at the airport. You can contact the Airport Soekarno Hatta Call Center for more information.

2. Can I bring liquids in my carry-on baggage?

Yes, you can bring liquids in your carry-on baggage, but it must comply with TSA’s 3-1-1 rule. That is, liquids must be in containers of 3.4 ounces (100 milliliters) or less per item, placed in a clear, quart-sized bag.

3. Does the airport have Wi-Fi?

Yes, the airport provides free Wi-Fi access for passengers.

4. Are there any prayer rooms at the airport?

Yes, there are several prayer rooms located throughout the airport.

5. Can I bring my pet on board?

Yes, you can bring your pet on board, but it must comply with the airlines’ regulations. Contact the airport call center for more information.

6. How early should I arrive at the airport?

It is recommended to arrive at the airport at least two hours before your flight’s scheduled departure time.

7. Can I get a refund for my ticket?

It depends on the airline’s refund policy. Contact the airport call center for more information.

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8. Is there a left luggage or baggage storage facility at the airport?

Yes, there is a left luggage or baggage storage facility available at the airport. Contact the airport call center for more information.

9. Do I need a visa to enter Indonesia?

It depends on your nationality. Contact the Indonesian embassy in your country or the airport call center for more information.

10. Do I need to pay a departure tax?

No, the departure tax is included in the ticket’s price.

11. Are there ATMs and currency exchange services at the airport?

Yes, there are several ATMs and currency exchange services available at the airport.

12. Can I smoke at the airport?

Smoking is prohibited inside the airport, except in designated smoking areas.

13. Is there a shuttle service available at the airport?

Yes, there is a shuttle service available for transportation between terminals.

Conclusion

So, there you have it – a comprehensive guide on the Airport Soekarno Hatta Call Center. As we’ve seen, the airport call center is an excellent resource for travelers as it provides assistance with booking, flight information, and other travel-related concerns.

Moreover, we’ve explored the facilities and services available at Soekarno Hatta International Airport, transportation options, and frequently asked questions to help you prepare for your trip.

Remember, the next time you’re traveling to or from Indonesia, don’t hesitate to contact the Airport Soekarno Hatta Call Center for a smoother and more efficient travel experience.

Take action today and make your travel experience memorable in the right way!

Thank you for reading and have a safe and enjoyable journey!

Disclaimer

Please note that the information in this article is accurate and up-to-date at the time of writing. However, details such as the airport’s facilities, services, and regulations are subject to change. Therefore, we recommend that you contact the Airport Soekarno Hatta Call Center or visit their official website for the latest information before you travel.