Ace Cash Express Call Center: Everything You Need to Know


Welcome to our comprehensive guide on Ace Cash Express call center. If you’re looking for quick cash solutions and need to contact the customer support team to learn more about the process, you’ve come to the right place. We understand how difficult it can be to navigate the world of short-term loans and financial services. That’s why we’ve compiled this article to provide you with all the information you need about Ace Cash Express call center. So, let’s dive in and explore everything Ace Cash Express has to offer.

Why Choose Ace Cash Express?

If you need fast cash and don’t have a perfect credit score, Ace Cash Express is a reputable lender that can help. With over 950 locations nationwide, Ace Cash Express offers a variety of short-term loans, including payday loans, installment loans, and title loans. You can also benefit from their prepaid debit cards, small business loans, and check cashing services. If you have any questions about their services, their call center is always available to help. Let’s take a closer look at Ace Cash Express and its call center operations.

Ace Cash Express: A Closer Look

History and Background

Ace Cash Express was founded in 1968 with the aim of providing short-term loans to underserved communities. Over the years, the company has expanded its services and now operates more than 950 stores across 23 states. Ace Cash Express is headquartered in Irving, Texas, and is a subsidiary of Populus Financial Group, which also owns other financial service companies.

Services Offered

Ace Cash Express provides a wide range of financial services, including:

Services Description
Payday Loans Short-term loans that are due on your next payday.
Installment Loans Longer-term loans that are paid back in installments.
Title Loans Loans that use your vehicle as collateral.
Prepaid Debit Cards Cards that can be loaded with funds and used anywhere debit cards are accepted.
Check Cashing A service that allows you to cash checks without a bank account.
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Additionally, Ace Cash Express offers small business loans and tax services.

Ace Cash Express Call Center: What You Need to Know

When you need to contact Ace Cash Express, you can call their customer support team at 1-866-ACE-CASH (223-2274). The call center is open Monday through Friday from 7 am to 10 pm CST, Saturdays from 9 am to 8 pm CST, and Sundays from 10 am to 6 pm CST. You can also reach out to them via email or by filling out a contact form on their website. Their customer support team is known for providing friendly and efficient service, and they can help you with any questions or issues you may have.


1. What is Ace Cash Express?

Ace Cash Express is a financial services company that provides short-term loans, prepaid debit cards, and other financial services to help people access fast cash.

2. How do I apply for a loan with Ace Cash Express?

You can apply for a loan with Ace Cash Express online or in-store. To apply online, you’ll need to fill out an application and provide proof of income and a valid ID. If you apply in-store, you’ll need to bring your ID and proof of income with you.

3. What types of loans does Ace Cash Express offer?

Ace Cash Express offers payday loans, installment loans, and title loans, depending on your state of residence.

4. Can I get a loan if I have bad credit?

Yes, Ace Cash Express does not require perfect credit to qualify for a loan. However, your credit history may affect your loan terms and interest rates.

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5. How much can I borrow from Ace Cash Express?

The amount you can borrow depends on the type of loan and your state of residence. Payday loans typically range from $100 to $1,500, while installment loans can be up to $2,000 or more in certain states.

6. How long does it take to get a loan from Ace Cash Express?

The loan approval process can take as little as a few minutes with Ace Cash Express online or in-store. However, the time it takes to receive the funds can vary depending on the loan type and your bank’s processing time.

7. How do I repay my loan?

You can repay your loan in-store or online. For payday loans and installment loans, Ace Cash Express typically deducts the payment from your bank account on your due date. For title loans, you must make a payment in-store or through a third-party payment processor.

8. Can I renew my loan?

It depends on your state’s regulations and the type of loan you have. Some states allow loan renewals, while others do not. Contact Ace Cash Express to learn more about renewing your loan.

9. What happens if I can’t repay my loan?

If you can’t repay your loan, contact Ace Cash Express as soon as possible to discuss your options. If you default on your loan, you may incur additional fees and damage your credit score.

10. How do I check the status of my loan application?

You can check the status of your loan application by logging into your account on the Ace Cash Express website.

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11. Can I get a loan on the weekend?

Yes, Ace Cash Express is open on Saturdays and Sundays in many states. However, loan processing times may vary over the weekend.

12. How do I find an Ace Cash Express location near me?

You can find Ace Cash Express locations near you by using the store locator on their website.

13. Is Ace Cash Express legit?

Ace Cash Express is a legitimate financial services company that has been in business for over 50 years. They are licensed in each state where they operate and follow all state and federal regulations.


We hope this guide on Ace Cash Express call center has provided you with all the information you need to make informed decisions. Whether you’re looking for fast cash or need help with financial services, Ace Cash Express is a reliable lender that can help. Remember, if you have any questions, you can always contact their customer support team at 1-866-ACE-CASH (223-2274) or through their website. Don’t hesitate to take advantage of their services and get the financial help you need today.

Important Disclaimer

The information provided in this article is for educational purposes only and does not constitute financial advice. Always speak with a licensed financial advisor before making any financial decisions.