As a btn call center banking customer can be a solution when you experience a problem. Not infrequently, thorny problems in banking administration can be solved using just a call without customers needing to come to the branch office.
Customers do not only contact consumer calls when experiencing complaints. These facilities can be used by customers to negotiate or question account creation issues. Some even use it to find the latest information in a bank.
Not infrequently BTN call centers can be a solution to various complaints. You can negotiate a loan until the ATM problem is gone. These problems can be solved easily when customers can take advantage of these features effectively.
But not a few customers do not know the customer service number. This makes it difficult for some people to be able to make complaints to the bank. The following is how to contact the btn bank’s central call that can be contacted by customers.
Latest BTN Bank Center Call Numbers
BTN bank center call is one of the services provided to customers to resolve banking-related complaints. By calling 1 500 286, customers will be directly connected to customer service provided by bank BTN.
The BTN call center can serve your complaints for a full 24 hours. So when there is a problem outside the customer’s office hours can still make the call. For example, when you lose an item and an ATM also comes along. Then just call the number to do the management.
Some mild cases such as deposit confirmation and ATM loss reports can be resolved directly without the need to come to the branch office. So if you again withdraw the atm loss case, the customer can simply come to the office to pick up the ATM just now without the need to do the administrative process.
For problems with the speed and accuracy of calls customers must be patient if doing it during office hours. The phone may be queuing up when several people call at once. You can avoid this by making a phone call when office hours are over.
As a smart customer you have to record the call number of the center. Because when there is a problem in your savings the first step to do is to call the number. Do not hesitate and immediately report the complaint that occurred as soon as possible.
How Much Does BTN Call Center Call Cost for Customers
Call services can be done by anyone both customers and non-customers. The cost of the call is certainly not free and must be borne by the caller. The total cost is in accordance with the tariff from the telecommunication provider used by the customer so BTN does not set a fixed fee.
For some affairs, calls can cost a lot but they can be free. If you have a phone bonus on the number then it could be when contacting BTN bank is free of charge. But when it comes to long and long business you have to prepare more pulses.
Technically, btn call centers are free of charge but the caller is still charged a call fee from the telecommunications operator. The bank itself does not receive money from your phone because the service is used to solve problems owned by customers.
Customers who own savings at BTN bank will also not be charged with deducting the savings balance when making this phone. So don’t worry about making consumer calls because banks won’t charge fees. The telecommunications operator who has the obligation to provide phone costs to you.
Usually customers hesitate to make calls for fear of their savings balance being cut when making a phone call. This is certainly not true because the bank will not do this. The customer has the right to contact when there is a problem with his account.
The sooner you do a report when a problem occurs, the bank can handle it quickly. Banking problems that are allowed to drag on will usually be more difficult to solve. So as a wise customer you must be quick to do a report if there is an irregularity.
Latest BTN Syariah Call Center Number
As one of the strategic business units of BANK BTN, the consumer call number is the same as conventional BTN. If you have savings at a Sharia bank and want to make a complaint call then please call 1 500 286. When you contact him , you will be transferred to the Sharia division.
The cost of calls incurred by customers also varies depending on the operator of the customer’s communication service provider. So you can spend a fee or free depending on the phone account. The duration of the call also affects the amount of costs incurred by a person in contacting the bank.
Btn Syariah call center also serves consumer calls for 24 hours even outside office hours. So you don’t have to worry when making calls outside office hours when there is a problem with the account. Customer service will also serve your needs as effectively as possible.
Please note that this consumer service will be used by many customers. So you have to be patient when it happens pending on your call. It could be that the server is full because there are very many customers who contact the bank. If this happens, repeat it for a while.
The highly recommended hour to make a call if you want a quiet lane is at six o’clock in the afternoon. At this time, usually the customers have made few consumer calls. So you can make a call to the consumer service faster.
Never hesitate to make a complaint call to the bank. Customers have the right and must immediately report when there is an irregularity in their account. Customer safety and comfort are fully guaranteed by the bank so do not hesitate to report your complaint.
Other Numbers That Can Be Contacted Besides BTN Call Center
In addition to using the BTN bank call center, you can also use the official phone number of a certain branch. If you make a call on this line then the chances of queuing will be less. Branch numbers can also be used to solve problems more quickly.
Contact a branch in your city if you do have an emergency complaint such as a lost ATM or fraud. Customers can get more serious services if they call the branch office number. You can get the number by coming directly to the office or asking the central call number.
It should be understood that branch office phones are only used for emergency purposes from customers of that branch. So make sure you contact the same branch with a savings account. For example , you have savings at sukolilo branch surabaya then make a call to the branch.
If you make a call to a different branch, the customer may be transferred to contact another branch. This is naturally done by the bank to maintain the effectiveness of consumer calls. If too many connections accumulate then the service will not be maximized.
Banking problems are actually very simple and easy to solve if customers use the right path. You don’t need to be dizzy if there is an error or problem in the savings account. Just contact the BTN call center to report the complaint or come directly to the nearest branch office.